EyebuydirectReviews 15,964

I wanted to return the last pair i bought as they were too big and i was not a fan of material. I sent an email to the support email on 2/18.

Finding my insurance among the listed options would make this process faster. I live in NJ and have Horizon (BlueCross BlueShield), but unfortunately, it doesn't appear.

The customer service was amazing. I wasn't able to read very well with my prescription. You listened to me, and provided a fix.

I am thankful that I bi-direct can match my pupil distance and get me the shape of lenses that I want. The downside is a lot of times their products cost more. But times are changing. And costs are going up. So I have to just enjoy what I can get for the price I pay. And now that I've had the option to get the trans active and anti-fog lenses I've been grateful to see the difference that they have created for me.

Really happy with IBuy direct. Got the glasses I want with a great coupon. Saved a lot of money. They fit great. And the transition lenses are perfect. This is my second pair and I will buy again

Love the glasses I've gotten so far, excited for my next order but just wish there were faster shipping options. I did upgrade my shipping so hoping it will be here in time for my trip

This is my third time buying from Eyebuydirect, and I remain a loyal customer. As a matter of fact, I intend to use ONLY Eyebuydirect from now on for all of my glasses purchases!

When I received my glasses in the mail and put them on, there was an "immediate fit." What I mean is yes, the glasses fit VERY well, but also I had a visceral, positive reaction to my new glasses. I was very pleased with the way the frames looked on my face.

In addition to my liking the glasses, I have gotten so many compliments at work about my new glasses.

I even like the case the glasses came in, and the inclusion of the cloth bag which can also be used to clean the glasses.

Some online glasses places won't even offer the lenses that I need, but eyebuydirect does, and makes the process simple and easy!

Great glasses at a great price - they did an amazing job and I had no issues. They came super fast too - I loved everything about the experience.

Easy shopping experience, excellent customer service and great products! I've been so happy with the quality of the glasses I've received from Eyebuydirect, and the prices can't be beat! Plus a 14-day return policy, no questions asked, makes them a solid choice when shopping for glasses.

I've used Eyebuydirect for glasses over the years happily. Now, I was unable to get my normal bifocals with lenses darkening in sunlight. This has been available in the past, but now ONLY with progressive lenses. I gave that a try, but my eyes found the progressive lenses made me dizzy so I returned them and went with someone else.

Always a fun experience, but insurance wasn't picked up properly - kept denying it which was annoying and it occurred with this most recent purchase too. Not sure what is up with AETNA.

Eyebuydirect always goes above and beyond for their customers and is one of the only brands I personally trust to buy all my prescription glasses. I've tried other competitors in the past, but they do not compare to Eyebuy. They have a great selection of frames, all the specifications I look for and great customer service. I will continue to use their products in the future and recommend them to all my friends and family.

I always have issues with prompt pick up for Eyewear and I get what I need with ease here. Was pleasantly surprised with how quick and easy it was then I was just satisfied with every visit

Ive been ordering from EyebuyDirect for many years now. I love all my many pairs of colorful glasses.

But i have a problem with their new AI try on capabilities. Think about it for a minute, I'm buying glasses because I can not see anything unless I'm wearing a pair. So in order to see my AI virtual self/face in the new frames etc… i must keep my eyeglasses on. So now my virtual self is wearing glasses already and its trying to place the new frames over the frames i've already got on! Which looks pretty silly. I just don't think much thought went into it. Or the program has been pushed through by someone who obviously doesn't have to wear glasses! I liked the older way of downloading a photo of myself to see what their frames look like on me.

The best pair I own. I have the clearest vision with these. I couldn't believe I could buy prescription eyeglasses at such a discount. And the quality is great. I won't overpay any longer.

The frames are not excellent quality, but I did choose the cheapest. Framed are cheap, but also what I paid for. Was disappointed w their coupon tho, could not find disclaimer on what frames discount would apply to. In fact, coupon claimed "30% off EVERYTHING". Not true, not everything. There was a minimum cost the frames needed to be for the discount to apply, but no asterisk or anything leading me to any info on that minimum price. Glasses took a little longer to arrive than I expected. But the rx is fine, would order from them again when needed.

I love the selection of lenses, and it's always easy to update my prescription every year. I also provide the invoice to my insurance, and they take care of it, which is a huge help! I look forward to buying new glasses every year.