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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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This is my second order for my son. The glasses are a good quality and ship fast. Kids are hard on glasses and I don't worry when he destroys a pair of these... or leaves them behind at the park or swimming! So much better than a $100 or more a pair from the local shop. Thanks again!
Easy and simple to use, once you get your prescription entered. A good selection of lenses to choose from plus choices of lens options.
Had no trouble finding and trying out my choice of eyeglasses. Good selections, styles and prices and the website gave me so much info. Great customer service even on weekends and response was helpful and thorough.
Reliable, accessible, convenient to use and good choice of frames. I have used many times. Very pleased
Fast and Easy. I don't have time to run around and deal with sales people.
Good selection. Use the discounts. They are easy to add in.
Im just finished ordering something like my 10th pair of glasses from EBD and they do not disappoint. They are not the quality of $600 but they look the part! To make you experience better make sure to get the prescription details from your doc. ALL details which they often leave out. Also ask them to write down the measurement for your face and look you are going for. You can also see how to do this on EBD. Most store just want to sell you anything and its amazing how proper fitting glasses change your appearance for the better. Once you get that sorted out you will nail that perfect look every time when you order from EBD. At these prices I also usually order two in case I loose or break a pair. And no I dont work for these guys lol I just love their service and product!
The glasses I got were good. I bought a pair of sunglasses that I wore once and the next time I took them from the box they were broken so that was disappointing. Going to try again.
The website is so easy to use, the try on feature is amazing. The layout and theme are very nice and easy to maneuver through.
Great experience and prices, wish shipping was faster or option for expedited shipping. I broke my glasses and need some asap, but there is no option for expedited shipping.
I'd love to see some more teal frames, I like the styles you have but wish there would be more sales. I always buy my glasses from here.
EyeBuyDirect is an affordable alternative to the traditional eye glasses stores such as lens crafters, vision works, four eyes, etc. Mostly affordable for people with minimal prescriptions, as your prescription increases so does the price. They often have a wide selection to choose from and you can turn any lenses into a pair of sunglasses as well. I have had very good experiences with customer service as well. I needed different lenses and they sent a pair right away. They didn't charge me for new lenses or frames at all.
This is my second order. The first order I messed up the prescription so I'm trying it again. I had a buy one get one offer and one pair were perfect but the second pair I couldn't see a thing but it was my fault... I was trying to adjust the RX for "office glasses" but I must have not done it right. But I love the style and fit.
When I bought glasses last year, my order and prescription was accurate and shipped in a timely manner. I had a pair of glasses break as well, and they were able to replace them for me free of charge.
Good site. Styles vary and whenever you are confused about some applications, the question icons help you through the process. Overall a good site and fair prices for eyewear.
I normally receive discounts for the site because I have bought glasses from them before. So today I decided to buy some glasses for my kids since I received a coupon for 30% discount yesterday and when I was applying the code at the end it said it was already expired! Finally I found an other coupon online for 20% discount.
I love eyebudirect. I think I have ten or eleven pairs of glasses and all but one are from eyebuydirect. I only gave four stars because Ive some of the models dont hold up as long but they were also fifteen dollars. Customer service is great. I wish they delivered more quickly but Im just being impatient and bratty. Eyebuydirect has a lot of styles that are actually cool, which is why I prefer them to their competitors.
Amazing selections and great prices. Even if you're looking for something less expensive they have nice selections to chose from, unlike an eye doctor where the 10 dollar glasses are the ugly ones. Website is easy to use and maneuver. Add a picture of yourself and you can try on glasses instantly. I personally just go to my optometrist just to get my prescription and then come home to eyebuy direct to buy my prescription glasses.
I was doubtful when I ordered my first pair, but I was blown away by how great my glasses turned out. Now that I know how great the quality of these glasses are I'm ordering four more pairs, including a pair of sunglasses! I can't wait to get them!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members