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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I just went to my eye doctor today. In one year I have a drastic change in my vision. I have to purchase a pair of glasses both sun and clear for each of my 2 cars and a pair for inside my house. FIVE NEW PAIR OF GLASSES! With eyebuydirect I'm out the door for less than $300.! My wife pays more than $400. For ONE pair! And she's constantly forgetting them... I keep telling her..."I could get you 2 pair for about $150. AND THEY LOOK JUST LIKE THE ONES YOU PAY $400. For!
Easy ordering process, picked the frames, entered my prescription, picked the lens, checked out, done deal at a great price.
Was about to Pay $142 for (1) pair of Glasses at my Doctor's, but decided to not, and with my Promo Code am paying $183 for 3 pairs of glasses and 1 pair of Sunglasses!
Very easy to buy glasses for a great price. I don't have terrible vision so it is nice to buy glasses without having to spend a ton of money on something that isn't life or death for me
I love this place. I've bought 4 pairs of glasses already, it's getting a bit addictive. Eye glasses are so expensive, and you have to go through so many pairs of glasses to find the right ones. I've found that every pair of glasses I've gotten from here looks pretty decent on me. And all of the styles are modern and stylish. I've told so many people about it. I highly recommend it.
I love their selection, and they have good prices. My only complaint is that several of the styles I wanted are not available in my prescription. I was able to find something I like, and can't wait to receive it in the mail. Crossing my fingers!
This company is so awesome! I would be paying about 3 times as much for my progressive lens glasses as my doctor's, and this type of lens are very expensive. I am also very satisfied with the friendly, helpful service I always receive! One time a piece at the corner of my frames broke and I just thought I'd call the company see what they would say. All I had to do was take a picture of the damage and they sent me a new pair of my choosing; didn't even have to send the damaged pair back! I recommend this company whenever I can! I love being able to have more than 1 pair of glasses in my possession to wear!
Was pleasantly surprised by the quality and affordability of the pair of glasses I received. I received tons of compliments on them and paid under $30.
This online market has taken shopping eyeglasses to another level. A lot of frames, cheap price and trendy. Their customer service is second to none. I highly recommend this to anyone looking to buy one. Keep up the good work EBD!
First time buying glasses through EyeBuyDirect. Experience was great so far. Will review more after I receive my order and if I have to deal with Customer support.
Great selection - easy site to navigate - great prices - this saved me hundreds of dollars! Checking out was easy. I will definitely use this again and refer my friends!
Recently had my vision checked, I just can't get over the prices of frames, lenses and all the extras an eye place try's to scam you for! Love just purchasing what I need, the choice to choose a cheap frame or an expensive frame of MY CHOOSING NOT THE PUSHY EYE CENTER REP'S!
EyeBuyDirect has been my go-to place for all of my glasses (and sunglasses) since 2014. There's lots of variety, from frames (size, shape, material, color...), to types of lenses and coatings. They also have plenty of information for folks like me that enjoy digging in to the details. I found it easy 4 years ago to find and order what I liked, and it keeps getting easier and easier. When I've had a problem (twice), its handled quickly and professionally.
I can't wait to recieve my glasses from eyebuydirect! They are blue, stylish, and they are amazingly affordable. I look forward to telling my friends and family about this website.
Love this site for ordering GREAT glasses
Will tell many friends about this site
Will order more again... soon!
This is probably my 4th order from eye but and its always a seamless process of finding my glasses and ordering them. They always have a cute selection of frames and the prices are awesome!
The frames are gorgeous, the prices beat any in town, and the customer service is top notch! Love this place, will only buy from here :)
The website was quick and easy to use and the prices were great! Everything was pretty much self explanatory.
I spent 1 hour 30 + minutes on the site: 10 minutes looking and the rest was spent either checking out or waiting for someone to help me on chat or on the phone.
NO FUN!
I ordered the glasses for my daughter and shipped them to her address. Big issue with the site's checkout process? Not a consumer problem and shouldn't be an issue for us to wade through for over an hour. Customer service person number one was no help at all... luckily, customer service person number two helped.
Again, NO FUN!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members