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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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They have a wide choices of glasses to choose from. I highly recommend them if your looking for glasses for a cheap price.
Always a great selection at very reasonable prices. You do not sacrifice quality at all. I will continue to shop for my glasses here. I love EyeBuyDirect
I have been ordering glasses off the site for years which I love the prices and the selection. Every order I have placed has been timply and every pair I have bought looks great on me. This site alows me to own many pairs of glasses to be able to have fun with styes.
So glad I tried EBD! I'm on my fourth pair now and couldn't be happier. Finally I can afford to wear great looking glasses!
Eyebuydirect is the best place to buy glasses. I have had no issues with the many. Many glasses I have bought from them. Great quality at a great price!
I can't. I cannot forge my own glasses and for that I am grateful. Because it gives me the chance to utilize such an amazing service! Thank you for making eye wear inexpensive and accessible.
I would like to have more options. Your choice is only about 4-5 different frame shapes. But luckily I found 2 frames I like hopefully when they arrive they will fit perfectly and look good on me.
My second order... now I am styling with my selection of prescription glasses. I am computer literate... but not proficient. It was fun.
For a father of 2 and a husband eyebuydirect makes it so accessible for us with excellent prices and modern styles. I rather buy my glasses from here than going to get a free frame from ky union.
Could not log on sent email with issue still have not had a response, see it, was not directed to Amazon but tried logging on and it worked. Your system IS NOT USER FRIENDLY. Hope the product is.
Still waiting for password code or email response
The affordable styles make me feel guilt-free when I buy more than one. I'll always come back for more!
I went from feeling confused then suspected I was being "handled" by a bait-and-switch scheme to being completely satisfied due to the intercession, patience and pertinacity of Shanna, the hands-down winner of Customer Support Queen. If you have questions, start a chat -- help is awaiting.
Tried to order Escape in bifocal but would not accept the prescription even though these are large frames.
The live chat is great.
Looking at an RX from eye doc isn't easy to understand.
30 seconds in a live chat and you're good to go
I've been an Eye Buy user for a few years now. I HAVE to wear glasses consistently, yet really dislike going to optometrist's offices. Eye Buy makes strong, sturdy glasses and have a ton a great options. Can't beat the pricing or convenience.
I've bought several frames from here. The website is easy to use and my rx info is saved, which allows me to order faster. Thank u
I really like Eyebuydirect. I have had a few issues with quality, but customer service is great and the prices are very reasonable.
I didn't know what shape lense would fit my brow/face shape best but I've come to find the rectangle / square is best for my square shaped face. I purchased the November frames in black I can't wait to have them.
I was pleased to take advantage of the BOGO order. There was a large selection of glasses and I found the black modern cat eye frames I was looking for. Can't wait to try them on! I got a pair of sunglasses too for the heck of it.
My family often can't pay for glasses because they're way too expensive, but with this site and with a little saving we can. Also the coupons help you a lot and the options are amazing, so many cool and very nice frames of good quality. We've ordered once a couple years ago, the glasses came with the wrong prescription because of our own mistake, but they helped us inmediately and the return process went very well and quick. So, I thank this page and all the people behind it for making glasses affordable and helping people so much. I recommend EyeBuyDirect and always will.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

