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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,668
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,976 reviews

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New York
1 review
0 helpful votes
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The sunglasses I bought were significantly cheaper than through the local LensCrafters, even with my vision insurance. Plus, EyeBuyDirect seems to have a better selection of glasses sizes.

Date of experience: June 29, 2020
Texas
1 review
0 helpful votes
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Sunglasses
June 29, 2020

Were still kind of pricey they are flimsy hope they last a litt

Date of experience: June 29, 2020
Florida
1 review
0 helpful votes
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Thank you
June 29, 2020

One eye is extremely nearsighted and my other eye is extremely farsighted and I appreciated that you reached out to me to verify my order before just filling it. Thank you!

Date of experience: June 29, 2020
New York
1 review
0 helpful votes
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Botanist
June 29, 2020

Buying glasses at EyeBuyDirect for years the quality is only getting better very happy with all my purchases

Date of experience: June 29, 2020
Georgia
2 reviews
1 helpful vote
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I had a terrible experience with GlassesUSA after waiting 2 months and no glasses. I needed glasses fast as my contacts were irritating my eyes... ordered 2 day eligible frames and shipping and had glasses on my doorstep the next day. I am thrilled, i'll buy again from this company with no hesitation! Thank you for delivering what you promise.

Date of experience: June 29, 2020
New York
1 review
0 helpful votes
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Cookies
June 29, 2020

Only criticism is being bombarded by ads after accepting cookies

Date of experience: June 29, 2020
Arizona
1 review
0 helpful votes
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My Favorite!
June 29, 2020

I love EyeBuyDirect! Super convenient, great value and excellent service every time! Thanks again!

Date of experience: June 29, 2020
New Jersey
1 review
0 helpful votes
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Love eyebuy direct!
June 29, 2020

My favorite site to purchase glasses! Great price, and the try on feature online has not failed me yet!

Date of experience: June 29, 2020
California
1 review
0 helpful votes
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So easy
June 29, 2020

I am absolutely in love with this site. It's easy to navigate and their products are such high quality. I've gotten the cheaper frames and the more expensive and I've been satisfied with both! Super happy

Date of experience: June 29, 2020
Tennessee
1 review
0 helpful votes
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Awesome price
June 29, 2020
Updated review

Thanks! Love my glasses and at such a good price you can't beat it

Date of experience: June 29, 2020

Thanks!
June 19, 2020
Previous review

Thanks!

Date of experience: June 19, 2020
Minnesota
1 review
0 helpful votes
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I have had been find a website
June 29, 2020

I am interested glasses a website on eyebuydirect's look pretty beautiful Woodrow glass I wear glass brighter.

Date of experience: June 29, 2020
Maryland
1 review
0 helpful votes
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Great selection with the best prices. I highly recommend this company.

Date of experience: June 29, 2020
California
1 review
0 helpful votes
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"GREAT"
June 29, 2020

Except for the long wait on delivery everything went fine

Date of experience: June 29, 2020
New York
1 review
0 helpful votes
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Great product
June 29, 2020
Updated review

Great quality frames and lenses, arrived in a timely fashion and I'm overall very happy with what I paid for and received.

Date of experience: June 29, 2020

Wish there was more options available for frames
June 19, 2020
Previous review

Wish there was more options available for frames

Date of experience: June 19, 2020
Kentucky
1 review
0 helpful votes
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Impressed!
June 29, 2020

I was skeptical about buying my glasses online. But the experience was easy and my glasses are perfect!

Date of experience: June 29, 2020
District of Columbia
3 reviews
0 helpful votes
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The style of the glasses are as I expected. The transition I chose were the super dark transition and they ARE super dark, I love it!

There's only a very small range on the lens where my close up vision (reading) can be used, and I think you should offer the wider range of viewing (reading), which has been available for the past couple of years. This is the only reason I gave a 4-star review. This is a 5-star review for those who do not need the wider viewing area.

Nice job EyeBuyDirect.

Date of experience: June 29, 2020
New Jersey
1 review
0 helpful votes
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Love love love
June 29, 2020

I have ordered 3 pairs of glasses in the last 3 months, and they are all amazing quality. I have never ordered online before (and have never paid less than $200 for glasses before) and these far surpassed my expectations. I tried other sites and had to return the glasses because they were so cheap... these feel as good as my $400 pairs.

Date of experience: June 29, 2020
Germany
1 review
0 helpful votes
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Best purchase yet
June 29, 2020

The process of purchasing and finding the right pair of glasses is so simple. Love the products I purchased.

Date of experience: June 29, 2020
Florida
1 review
0 helpful votes
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Saved time and money
June 29, 2020

Great option in the times of coronavirus when you can't go into the eye doctor.

Date of experience: June 29, 2020
Colorado
1 review
0 helpful votes
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EyeBuyDirect Experience
June 29, 2020

Exactly as advertised and a great new price alternative.

Date of experience: June 29, 2020