On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It's good quality cheap. I will buy again. Love it
Frames, lenses, and coatings are much more affordable when compared to our local optometrists' offerings.
Very easy to use the website. Very pleased with the quality & low cost of the prescription sunglasses we received.
I only buy my glasses from eyebuydirect. The service is great and for such great prices. I have bought all my glasses from here and have suggested this site to many friends and family. I love the virtual "try on." It makes it so much easier to find a pair of glasses that look great. So many options to choose from. Love love love!
The lense of my glass were so clear, just like clear water. Quality was good, and price is so reasonable.
My dad loves them so much that he wants more pairs. The shipping was fine and it didn't come damaged.
The glasses came out great, the frames a bit thick for my liking but not bad for the price.
I got two frames at a very affordable price. The two day delivery was exactly what they promised. I received my glasses so quick and they fit perfectly.
The ordering process was simple however, upon receipt the Progressive lens is not correct. Glasses will be returned for correction.
I ordered 2 sets of glasses. The 1st pair was lopsided. And the 2nd pair the glasses were. I get than pictured
The reason I keep going back to I buy direct is the outstanding selection and prompt delivery and no nonsense approach. Don't change a thing.
Glasses are made of good quality and I like having a tracking number to know when it arrives
I have always purchased my glasses from my eye doctor but truthfully was never happy with the style options available. After ordering from eyebuydirect i realized i'll never stray from this site again! I got two pairs of glasses for under $80 and they're GORGEOUS
I love all three of my glasses! They fit perfectly and look great!
I'd bought the Versus set a while back and loved them, until my dog cracked her head on me and the frame cracked (total fluke accident). I reordered them and they were shipped quickly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members