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Eyebuydirect

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,656
value
5,189
shipping
5,189
returns
132
quality
5,292
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244,858 reviews

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New Hampshire
1 review
0 helpful votes
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Impressed
November 26, 2025

Gone are the days of going to the brick and mortar for glasses. I didn't know it could be this easy. Super impressed with the packaging and the quality of the glasses!

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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Perfect for my kids
November 26, 2025

We buy a feew extra pairs for the just incase and believe me, there is always a just incase. They are perfect. They fit well, they come in pretty fast. The company always has great coupons. I I have not had 1 issue since I started buying all our extra pair of glasses with this company. I would recommend them to anyone

Date of experience: November 16, 2025
Texas
3 reviews
0 helpful votes
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Great glasses at a great price.
November 26, 2025
Updated review

I can buy a several pair of glasses for the same price as buying one pair through a retail store. It's easy to try them on, pick what you want and they will be at your doorstep soon!

Date of experience: November 15, 2025

Easy
June 5, 2024
Previous review

Easy. Love the try on feature.

Date of experience: May 26, 2024
Utah
1 review
0 helpful votes
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Super easy and super cute
November 25, 2025

I love purchasing my glasses and the glasses of my two teenage daughters from Eye buy direct! It's so nice to let them get multiple pairs and not pay an outrageous amount!

Date of experience: November 15, 2025
West Virginia
1 review
0 helpful votes
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Very Satisified
November 25, 2025

I messed up putting in the information for my son's prescription, I called and spoke to Amy, she was incredible and helped me fix the issue, he LOVES his new glasses!

Date of experience: November 15, 2025
Florida
1 review
0 helpful votes
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My third pair
November 25, 2025

Can get different styles of glasses. The price range is excellent and the quality is great. Have passed down the information and now multiple people I know get their classes from here. πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ

Date of experience: November 15, 2025
Colorado
1 review
0 helpful votes
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Quality glasses at incredibly low prices
November 25, 2025
Updated review

I am on my fifth pair of glasses from Eyebuydirect direct. The selection is not great for small senior faces, but better than anywhere else. Insurance does not cover this company, but the purchase price is lower than my optometrist after insurance.

Date of experience: November 14, 2025

Quality glasses at a discount price
November 4, 2025
Previous review

Just ordered my 6th pair of glasses from Eyebuydirect. The glasses cost substantially less on this site than at any of my local optical shops. Also, though the selection is very limited for small faces, I find more options compared to my local stores. Meanwhile, the quality is as good if not better.

Date of experience: October 24, 2025
Hawaii
1 review
0 helpful votes
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Great prices and service! Just be sure to double-check your measurements, especially if you have a small face like me. Lenses that are just 1-3 mm wider than your currents can look ridiculous, and the try-on feature doesn't adjust to your face size!

But the return process is easy, so I can't really complain.

Date of experience: November 14, 2025
Ohio
1 review
0 helpful votes
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Easy
November 24, 2025

Ordered a few times from here, always easy and quick! Toddler broke husband's glasses this morning on a trip and we were able to get new ones ordered in a matter of minutes

Date of experience: November 14, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent results
November 24, 2025
Updated review

I have purchased 7, now 8 pairs of glasses for myself as well as 4 for my husband and our prescriptions have been perfect and we get many complements on our very stylish glasses!

Date of experience: November 13, 2025

Don't hesitate to try this company!
March 30, 2025
Previous review

The choices are endless and very affordable! The prescription was perfect in all 5 pair I have ordered so far! There will be more to come!

Date of experience: March 19, 2025
Missouri
1 review
0 helpful votes
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Great products, but...
November 24, 2025

Eye buy direct does well providing a ton of options, but as with any and everything about medical care, spent accept all insurances. Things are so expensive and not being able to use the insurance i pay for feels like a scam

Date of experience: November 13, 2025
California
1 review
0 helpful votes
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Great lenses but skeptical quality
November 23, 2025

I ordered two pairs and one of them were too small for me. The lens was perfect it was just the frames were very thin and flimsy. I felt like I was going to accidently break them.

Date of experience: November 10, 2025
Missouri
1 review
0 helpful votes
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Great glasses
November 23, 2025

I'm a new eyeglass wearer. Went from blindly ignorant to bifocals. The ones I ordered from this site were great! The prescription was perfect and the glasses looked great. Unfortunately I lost them, but I'm back to buy another pair because I was so pleased. Though my impatience wishes the would arrive sooner, but that's not anyone's fault since I order progressive lenses.

Date of experience: November 13, 2025
New Jersey
1 review
0 helpful votes
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I loved ordering from this site! I like how you can look up based on size, brands, colors… so many options to give you exactly what you want!

Date of experience: November 12, 2025
Kansas
1 review
0 helpful votes
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Always great products
November 23, 2025

My husband introduced this site to me when I was just a broke college student, who conveniently couldn't see πŸ₯΄ this site has saved me so much $$ over the years and has made vision and getting new glasses easily accessible and stress-free. As a nurse now, for my patients whom report glasses being unaffordable/inaccessible, I point them here. Thank you for being that resource.

Date of experience: November 12, 2025
Massachusetts
1 review
0 helpful votes
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Great quality for great price
November 22, 2025

Order all my glasses here, easy enough to add new prescriptions, useful info to help, good frame choices, less expensive than my ophthalmologist by far. Quality is always great, and the glasses last a long time.

Date of experience: February 4, 2023
Washington
1 review
0 helpful votes
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Always happy
November 22, 2025

I've been using eyebuydirect for at least the last 5 years and have always been happy with any orders i've gotten. Both frames and lenses last and since the frames are so affordable it's easy to get a new pair if wanting to switch up my style.

Date of experience: November 12, 2025
Minnesota
1 review
0 helpful votes
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Excellent quality excellent price
November 22, 2025

My glasses I bought from eyebuydirect about 6 years ago are just now falling apart… and I'm not great at taking care of them…

Date of experience: November 11, 2025
Texas
1 review
0 helpful votes
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Great Service
November 22, 2025

For the most part good. The last or order was a disappointment. Guess my own fault, but received the glasses, so excited to get them. Then I have been having trouble trying to get use to them, went to may Dr. today and he told me that he doesn't even have a prescription in his file that matches the glasses. I just asked customer support, if there would be any way to have them remade and she explained its been over 14 days and they can not remake them. So I just had to order new ones again. I'm hoping these get here soon and I can wear them with clear vision.

Date of experience: November 11, 2025
New York
1 review
0 helpful votes
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Efficient and good quality
November 22, 2025
Updated review

I have ordered glasses in the past from your company. I receive exactly what I need in a timely manner. It's cost efficient and good quality. Would recommend for others.

Date of experience: November 11, 2025

Easy to buy
October 31, 2025
Previous review

Helps me purchase glasses for my father

Date of experience: October 21, 2025