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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Gone are the days of going to the brick and mortar for glasses. I didn't know it could be this easy. Super impressed with the packaging and the quality of the glasses!
We buy a feew extra pairs for the just incase and believe me, there is always a just incase. They are perfect. They fit well, they come in pretty fast. The company always has great coupons. I I have not had 1 issue since I started buying all our extra pair of glasses with this company. I would recommend them to anyone
I can buy a several pair of glasses for the same price as buying one pair through a retail store. It's easy to try them on, pick what you want and they will be at your doorstep soon!
I love purchasing my glasses and the glasses of my two teenage daughters from Eye buy direct! It's so nice to let them get multiple pairs and not pay an outrageous amount!
I messed up putting in the information for my son's prescription, I called and spoke to Amy, she was incredible and helped me fix the issue, he LOVES his new glasses!
Can get different styles of glasses. The price range is excellent and the quality is great. Have passed down the information and now multiple people I know get their classes from here. ππΌππΌππΌππΌππΌππΌππΌππΌ
I am on my fifth pair of glasses from Eyebuydirect direct. The selection is not great for small senior faces, but better than anywhere else. Insurance does not cover this company, but the purchase price is lower than my optometrist after insurance.
Just ordered my 6th pair of glasses from Eyebuydirect. The glasses cost substantially less on this site than at any of my local optical shops. Also, though the selection is very limited for small faces, I find more options compared to my local stores. Meanwhile, the quality is as good if not better.
Great prices and service! Just be sure to double-check your measurements, especially if you have a small face like me. Lenses that are just 1-3 mm wider than your currents can look ridiculous, and the try-on feature doesn't adjust to your face size!
But the return process is easy, so I can't really complain.
Ordered a few times from here, always easy and quick! Toddler broke husband's glasses this morning on a trip and we were able to get new ones ordered in a matter of minutes
I have purchased 7, now 8 pairs of glasses for myself as well as 4 for my husband and our prescriptions have been perfect and we get many complements on our very stylish glasses!
The choices are endless and very affordable! The prescription was perfect in all 5 pair I have ordered so far! There will be more to come!
Eye buy direct does well providing a ton of options, but as with any and everything about medical care, spent accept all insurances. Things are so expensive and not being able to use the insurance i pay for feels like a scam
I ordered two pairs and one of them were too small for me. The lens was perfect it was just the frames were very thin and flimsy. I felt like I was going to accidently break them.
I'm a new eyeglass wearer. Went from blindly ignorant to bifocals. The ones I ordered from this site were great! The prescription was perfect and the glasses looked great. Unfortunately I lost them, but I'm back to buy another pair because I was so pleased. Though my impatience wishes the would arrive sooner, but that's not anyone's fault since I order progressive lenses.
I loved ordering from this site! I like how you can look up based on size, brands, colors⦠so many options to give you exactly what you want!
My husband introduced this site to me when I was just a broke college student, who conveniently couldn't see π₯΄ this site has saved me so much $$ over the years and has made vision and getting new glasses easily accessible and stress-free. As a nurse now, for my patients whom report glasses being unaffordable/inaccessible, I point them here. Thank you for being that resource.
Order all my glasses here, easy enough to add new prescriptions, useful info to help, good frame choices, less expensive than my ophthalmologist by far. Quality is always great, and the glasses last a long time.
I've been using eyebuydirect for at least the last 5 years and have always been happy with any orders i've gotten. Both frames and lenses last and since the frames are so affordable it's easy to get a new pair if wanting to switch up my style.
My glasses I bought from eyebuydirect about 6 years ago are just now falling apartβ¦ and I'm not great at taking care of themβ¦
For the most part good. The last or order was a disappointment. Guess my own fault, but received the glasses, so excited to get them. Then I have been having trouble trying to get use to them, went to may Dr. today and he told me that he doesn't even have a prescription in his file that matches the glasses. I just asked customer support, if there would be any way to have them remade and she explained its been over 14 days and they can not remake them. So I just had to order new ones again. I'm hoping these get here soon and I can wear them with clear vision.
I have ordered glasses in the past from your company. I receive exactly what I need in a timely manner. It's cost efficient and good quality. Would recommend for others.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo

