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The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.
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Very nice, variety and the glasses are nice. Useful information provided. It's easy and friendly to use
Your web page works very smoothly. I think that Eyebuydirect is a fantastic company. The customer service is unbeatable. I would not hesitate to recommend Eyebuydirect to my friends.
Ordering is easy in 3 steps and there is appropriate selection of options. Appreciate that order arrived in less than 2 weeks. It is not a secret that some other online stores ship from China and it rutinely takes above month.
#1 easy to order, I will order again………………………………………,,,,,,,,,,,,,,,,,,,,,,,
Service and experience was great. Sadly my purchase didn't qualify for the 2 for one promo
There should be a chance to win something associated with my participation in this survey. My time is not free
J'ai apprécié mon expérience et j'achèterai de nouveau avec vous à l'avenir! J'ai déjà recommandé à 2 personnes de faire affaire avec vous puisque j'étais très satisfaite de votre service et de vos produits. Merci!
Its easy to order glasses. Love it. You don't wait long for your glasses. The glassesbis well made and fit just rightm
Great experience.
I was somewhat skeptical ordering eye glasses online, but with the money back guarantee as well as the help and assistance from the team I felt comfortable proceeding. I've since received my glasses and absolutely love them! Thank you Eyebuydirect for the great experience.
Très bon service ´rien à redire je commande sur Eyebuydirect depuis plusieurs années
Great price and very easy to order online. Will use again.
Thank you, it was a pleasant experience, and easy to purchase
I have bought 5 pairs of glasses and really enjoy them.
Fiable et simple. Livraison rapide et complète. Lunettes de bonnes qualités.
The frames are perfect. I wish l'd had a better idea of what the colour of the lenses would be. The picture on the monitor looked much more grayish than the lenses turned out to be. Also l was able to adjust the bend on the arms to my satisfaction. But the progressive lens and the overall style are good.
I needed to add another pair of glasses to my order
I had a smooth experience navigating on the website, trying on the glasses (virtually), and check-out.
First time buying online. Lots of choices, fun easy experience. So far so good, cant wait to receive my glasses
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