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EyebuydirectReviews 1,053

4.8

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Eyebuydirect Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of its glasses, user-friendly website, and competitive pricing. Many appreciate the timely delivery and innovative features that enhance the shopping experience. However, concerns arise regarding customer service, particularly during order delays and the lack of immediate support options. Some customers have reported frustrations with prescription accuracy and issues related to shipping logistics. Overall, while the company is recognized for its stylish frames and affordability, improvements in customer support and communication could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
247
value
3
shipping
3
quality
976
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7,970 reviews

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Canada
1 review
0 helpful votes
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Love my new glasses!
February 3, 2023

These glasses were very easy to order and arrived in a week!

Date of experience: February 2, 2023
Canada
1 review
0 helpful votes
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Great customer service
February 1, 2023

Very nice, variety and the glasses are nice. Useful information provided. It's easy and friendly to use

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Your web page works very smoothly. I think that Eyebuydirect is a fantastic company. The customer service is unbeatable. I would not hesitate to recommend Eyebuydirect to my friends.

Date of experience: February 1, 2023
Canada
2 reviews
0 helpful votes
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Fast shipping
February 1, 2023

Ordering is easy in 3 steps and there is appropriate selection of options. Appreciate that order arrived in less than 2 weeks. It is not a secret that some other online stores ship from China and it rutinely takes above month.

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Fast delivery
February 1, 2023

#1 easy to order, I will order again………………………………………,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Great Styles
January 31, 2023

Great deals and design options the fit was easy to choose online

Date of experience: January 31, 2023
Canada
1 review
0 helpful votes
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Always great
January 31, 2023

Service and experience was great. Sadly my purchase didn't qualify for the 2 for one promo
There should be a chance to win something associated with my participation in this survey. My time is not free

Date of experience: January 30, 2023
District of Columbia
2 reviews
0 helpful votes
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Merci!
January 30, 2023

J'ai apprécié mon expérience et j'achèterai de nouveau avec vous à l'avenir! J'ai déjà recommandé à 2 personnes de faire affaire avec vous puisque j'étais très satisfaite de votre service et de vos produits. Merci!

Date of experience: January 29, 2023
Canada
1 review
0 helpful votes
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Its easy to order glasses. Love it. You don't wait long for your glasses. The glassesbis well made and fit just rightm

Date of experience: January 29, 2023
Canada
1 review
0 helpful votes
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Great Experience
January 28, 2023

Great experience.
I was somewhat skeptical ordering eye glasses online, but with the money back guarantee as well as the help and assistance from the team I felt comfortable proceeding. I've since received my glasses and absolutely love them! Thank you Eyebuydirect for the great experience.

Date of experience: January 28, 2023
Canada
1 review
0 helpful votes
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Satisfaction
January 28, 2023

Très bon service ´rien à redire je commande sur Eyebuydirect depuis plusieurs années

Date of experience: January 28, 2023
Canada
1 review
0 helpful votes
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Very easy to order
January 27, 2023

Quick and easy and I liked the styles I chose thanks

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
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Easy
January 27, 2023

Great price and very easy to order online. Will use again.

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
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Thank you, came as requested
January 27, 2023

Thank you, it was a pleasant experience, and easy to purchase

Date of experience: January 26, 2023
Oregon
1 review
0 helpful votes
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Buying from eyedirect
January 26, 2023
Updated review

I have bought 5 pairs of glasses and really enjoy them.

Date of experience: January 26, 2023

It has been great
December 29, 2022
Previous review

It has been great.

Date of experience: December 29, 2022
Canada
1 review
0 helpful votes
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Cliente satisfaite en tout point
January 26, 2023

Fiable et simple. Livraison rapide et complète. Lunettes de bonnes qualités.

Date of experience: January 26, 2023
Canada
1 review
0 helpful votes
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The style l wanted.
January 26, 2023

The frames are perfect. I wish l'd had a better idea of what the colour of the lenses would be. The picture on the monitor looked much more grayish than the lenses turned out to be. Also l was able to adjust the bend on the arms to my satisfaction. But the progressive lens and the overall style are good.

Date of experience: January 26, 2023
Canada
1 review
0 helpful votes
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Looking good
January 25, 2023

I needed to add another pair of glasses to my order

Date of experience: January 25, 2023
Colorado
1 review
0 helpful votes
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I had a smooth experience navigating on the website, trying on the glasses (virtually), and check-out.

Date of experience: January 24, 2023

Simple and computer-friendly
December 28, 2022
Previous review

Simple and computer-friendly

Date of experience: December 27, 2022
Canada
1 review
0 helpful votes
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Happy Customer
January 25, 2023

First time buying online. Lots of choices, fun easy experience. So far so good, cant wait to receive my glasses

Date of experience: January 24, 2023