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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,031 reviews

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Georgia
1 review
0 helpful votes
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Satisfied customer
June 20, 2022

Larry was very helpful. I enjoyed the experience. I hope shipping is fast and parts arrive packaged well. That would make the whole thing perfect.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Great service
June 20, 2022

Got my order in 2 days. Fast delivery very satisfied

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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2021 Rubicon
June 20, 2022

All good one day late on delivery some concerns with item because the number on box was different than what I ordered but will work or is the same after calling and confirming thanks

Date of experience: June 20, 2022
Ohio
1 review
0 helpful votes
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Quick and accurat
June 20, 2022

I got what I ordered quickly in time for Father's Day. Overall very pleased with what we received.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Great
June 20, 2022

Fast delivery good product I choose extreme terrain for all my jeep parts

Date of experience: June 20, 2022
Minnesota
1 review
0 helpful votes
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Package
June 20, 2022

The ordering process was easy and I received the package a day early. The only negative that I have was the box that my side steps were in was beat up pretty badly. In fact the small box that contained the washers and such was pretty smashed as well. Not sure what happened during the transit.

Date of experience: June 20, 2022
Florida
2 reviews
0 helpful votes
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Perfect...
June 20, 2022

I could find the item quickly and it fits perfect... as described!

Date of experience: June 19, 2022
Louisiana
1 review
0 helpful votes
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They make it easy
June 19, 2022

Easy ordering and love the video tutorials on installation.

Date of experience: June 19, 2022
Tennessee
1 review
0 helpful votes
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Lift Kit
June 19, 2022

Everything was easy. The order, the delivery, and the install.

Date of experience: June 19, 2022
Kentucky
1 review
0 helpful votes
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Recommend
June 19, 2022

I ordered the 62 mm throttle body. Everything transferred over very easily fro 55mm throttle body. I had a 52mm spacer I carried it to local machine shop for 20 bucks they homed it out to 62 mm. I love it. Better throttle responds and less down shifting.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Vacuum hose
June 19, 2022

Package initially was to be delivered on Thursday, overall experience was great.

Thank you

Date of experience: June 19, 2022
Colorado
1 review
0 helpful votes
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Excellent service and prices
June 19, 2022

Part was in stock and cheaper than the competitors. The website is easy to navigate. It was delivered when it was supposed to be. I will continue to do business here In the future.

Date of experience: June 19, 2022
Maine
1 review
0 helpful votes
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Tail light
June 19, 2022

It was fine, my computer or your site was a little slow, but its all good. I could use both tail li g to for my 2009.

Date of experience: June 19, 2022
Pennsylvania
1 review
0 helpful votes
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Fast delivery
June 19, 2022

Delivered a day early. Item as advertised at a fair price. Would definitely recommend Extreme Terrain!

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Rock Slides
June 19, 2022

Quick and easy, some what vag, as specifications on the size, length, width, and height. Attaching hardware included? Or I may not have found it, looked couldn't find them.

Date of experience: June 18, 2022
Kentucky
1 review
0 helpful votes
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Love the covers
June 18, 2022

Great no hassle the ordering went well deliver was fast

Date of experience: June 18, 2022
Minnesota
1 review
0 helpful votes
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Sunshade and jeep cover
June 18, 2022

So far so good. 1st order so i'll update later. Decent prices for the most part on some, not all products. But overall satisfied.

Date of experience: June 18, 2022
South Carolina
1 review
0 helpful votes
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Love the stuff
June 18, 2022

I love this because it has great products and great customer service and all of the products are easy to install with good instructions to follow and nothing is ever damaged!

Date of experience: June 18, 2022
Texas
2 reviews
0 helpful votes
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Great
June 17, 2022
Updated review

Don't change a thing! Keep up the great work! Okay now I am irritated. Had to add 5 more characters to change my review from a standard to a premium. Would not let me submit until I did. Went from 5 to 4 stars because of that!

Date of experience: June 17, 2022

Don't change a thing!
June 8, 2022
Previous review

Don't change a thing!

Date of experience: June 8, 2022
South Carolina
1 review
0 helpful votes
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Helpful service
June 17, 2022

I ordered a new top for my Jeep & I wasn't sure if they made a sun rider top for my year model because I didn't see it in my catalog they sent me; so I called and the gentleman on the phone was very helpful and answered all my questions. He found the top that I wanted gave me the model number and gave me his extension if I needed anything else, I'm just sorry I don't remember his name to give him credit for his helpful service. My only suggestion is that y'all need to use someone besides FedEx because they are trash, it didn't arrive when said then said it would come on Monday and did not said attempted delivery which was a lie cause I had it sent to my salon and was there until 7:00pm that night it didn't come until Tuesday afternoon. Not too big of a deal for me but if somebody needed something pretty quick it could be an issue. But Extreme Terrain services were great and will definitely be ordering from them again.

Date of experience: June 17, 2022