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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Y'all are always spot on with your prices and your inventory. I have always been happy with your level of service. That's how you distinguish yourselves from other vendors. You obviously care about repeat business. For folks like me who are hands on, and know what we want for our Jeeps, you have the right stuff. Keep up the good work!
Great Company and easy to work with. Super fast delivery
Website is user friendly. That have what I was looking for at a fair price.
First time ordering, ordering process is easy. But I want know about product until I receive it.
Thank you
I ordered a soft top yesterday and is due for delivery today, that is awesome, super easy to order what I needed with no complications at all.
Have order from Extreme Terrain before all ways come through will order again.
Came quickly even though I received a message saying that it was a backorder. Popped the old one off and the new locking gas cap was a simple turn to install.
Once I found the part I needed, ET made sure I had the right model pick out. I went through several identification questions to determine the correct one before I made a purchased.
It all went well till the confirmation email with the tracking number. Called and got a bit of help but still no confirmation e with track. It showed up a day late but was good for my needs.
Easy to order, great price, free & fast shipping. Appreciate the video instructions on the website!
I was looking for a black rhino Apache matte bronze wheel 17X9 -18 offset for my spare tire. He tracked it down fast for me along with lug nuts for it.
The shipping phenomenal would 100% recommended had a great experience
I received my order very quickly. Everything was packed well. One bracket was slightly bent, I was able to straighten it easily though. The instructions were easy to fallow. All parts were marked well. Installation was easy. I would definitely order from ExtremeTerrain again. Thanks, Jeff!
I work a regular (9 to 5'ish) Monday through Friday and I the site is accurate. I had my deliveries arrive on time and even early so that I had time to do my install over the weekend.
I'm new to the keeping community and found this website by doing an engine search. They have all the right products and a very large selection. Easy shopping=quick shipping=happy customer=me
Awesome easy and perfect Company to work with Thank you
The wheels I wanted at the best price in 3 days. A real surprise for the way shipping times are today. Job well done.
I've purchased lots of parts from Extreme Terrain, everything is top notch, with fast shipping!
Great fit after shop installed found it difficult to install myself
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

