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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,021 reviews

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Virginia
1 review
0 helpful votes
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Always a Pleasure
June 17, 2022

Y'all are always spot on with your prices and your inventory. I have always been happy with your level of service. That's how you distinguish yourselves from other vendors. You obviously care about repeat business. For folks like me who are hands on, and know what we want for our Jeeps, you have the right stuff. Keep up the good work!

Date of experience: June 17, 2022
North Carolina
1 review
0 helpful votes
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Great Company and easy to work with. Super fast delivery

Date of experience: June 17, 2022
Tennessee
1 review
0 helpful votes
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Great products
June 17, 2022
Updated review

Website is user friendly. That have what I was looking for at a fair price.

Date of experience: June 17, 2022

First time ordering, ordering process is easy
May 26, 2022
Previous review

First time ordering, ordering process is easy. But I want know about product until I receive it.
Thank you

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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Awesome
June 17, 2022

I ordered a soft top yesterday and is due for delivery today, that is awesome, super easy to order what I needed with no complications at all.

Date of experience: June 17, 2022
Texas
1 review
0 helpful votes
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Great looking led head lights
June 17, 2022

Have order from Extreme Terrain before all ways come through will order again.

Date of experience: June 17, 2022
Arkansas
1 review
0 helpful votes
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Gas cap
June 17, 2022

Came quickly even though I received a message saying that it was a backorder. Popped the old one off and the new locking gas cap was a simple turn to install.

Date of experience: June 16, 2022
Illinois
1 review
0 helpful votes
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Steps
June 16, 2022

I haven't used them yet, installing them soon but i love them! They came fast im excited

Date of experience: June 16, 2022
Kansas
1 review
0 helpful votes
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Accessories
June 16, 2022

Once I found the part I needed, ET made sure I had the right model pick out. I went through several identification questions to determine the correct one before I made a purchased.

Date of experience: June 16, 2022
Arizona
1 review
0 helpful votes
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A bit confusing
June 16, 2022

It all went well till the confirmation email with the tracking number. Called and got a bit of help but still no confirmation e with track. It showed up a day late but was good for my needs.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Satisfied Customer
June 16, 2022

Easy to order, great price, free & fast shipping. Appreciate the video instructions on the website!

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Give Christopher a raise!
June 16, 2022

I was looking for a black rhino Apache matte bronze wheel 17X9 -18 offset for my spare tire. He tracked it down fast for me along with lug nuts for it.

Date of experience: June 15, 2022
Wisconsin
1 review
0 helpful votes
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Shipping was fast
June 16, 2022

The shipping phenomenal would 100% recommended had a great experience

Date of experience: June 15, 2022
Massachusetts
1 review
0 helpful votes
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Step rails!
June 15, 2022

I received my order very quickly. Everything was packed well. One bracket was slightly bent, I was able to straighten it easily though. The instructions were easy to fallow. All parts were marked well. Installation was easy. I would definitely order from ExtremeTerrain again. Thanks, Jeff!

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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I love how fast shipping is.
June 15, 2022

I work a regular (9 to 5'ish) Monday through Friday and I the site is accurate. I had my deliveries arrive on time and even early so that I had time to do my install over the weekend.

Date of experience: June 15, 2022
Florida
1 review
0 helpful votes
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Easy navigation
June 15, 2022

I'm new to the keeping community and found this website by doing an engine search. They have all the right products and a very large selection. Easy shopping=quick shipping=happy customer=me

Date of experience: June 15, 2022
New York
1 review
0 helpful votes
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Jeep parts
June 15, 2022

Awesome easy and perfect Company to work with Thank you

Date of experience: June 15, 2022
Indiana
1 review
0 helpful votes
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Prompt shipment
June 15, 2022

Great website, user friendly, detailed description of products.

Date of experience: June 15, 2022
Florida
1 review
0 helpful votes
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Fastest shipping ever
June 15, 2022

The wheels I wanted at the best price in 3 days. A real surprise for the way shipping times are today. Job well done.

Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
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I love Extreme Terrain!
June 15, 2022

I've purchased lots of parts from Extreme Terrain, everything is top notch, with fast shipping!

Date of experience: June 14, 2022
Delaware
1 review
0 helpful votes
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As advertised
June 15, 2022

Great fit after shop installed found it difficult to install myself

Date of experience: June 14, 2022