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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Great quality parts! Worked as described and corrected the problem.
Installed 3-inch Bullbar w/skid plate onto 2022 Jeep Wrangler Rubicon Unlimited. Instructions stated to remove factory OEM skid plate and to not reinstall. Disagree. I took the OEM skid plate and cut a three-inch notch off each end (after measuring of course), smoothed then painted. When dry, Reinstalled after the Bullbar was already installed. No way I would run without that protection, it's 1/4 inch steel!
Also good and quality service. The products are reviewed and used by the company.
Always great stuff. Brakes were packaged well and went on smoothly.
I was able to compare multiple products, gets reviews from customers, see photos of the product on customer vehicles, and even got to see an Extreme Terrain demonstration of the installation as well as a comprehensive review.
Everything with Extreme Terrain so far was great. The order itself from DV8 was incomplete. The hinges for the driver side door was not in the box. I called it in to Extreme and I will see if it is handled in a timely manner.
Easy to find what I wanted. Pros it is excellent, fits like a glove, easy to use by myself.
Good work checking that the model of jeep will fit the cover selected by customer
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Shopping on the site is fine. I have been a fan of ExtremeTerrain for a few years now.
Timely delivery, satisfied with products ordered. Customer service very helpful in selection of products.
Received product much quicker than I thought I would. Was in good order and complete very happy
The grill inserts do not fit my 2016 Sahara so I will need to return them.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
Great service. Timely. She was able to take care of me
Oracle LED headlights are Outstanding quality and were shipped and received within 3 days as promised. Good Job
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


Thank you for taking the time to speak with me today regarding this matter.
Please feel free to reach back out to me if you have any other concerns!
Thanks again!
Amy