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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,018 reviews

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Ohio
1 review
0 helpful votes
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Wheel speed sensor
June 14, 2022

Great quality parts! Worked as described and corrected the problem.

Date of experience: June 14, 2022
Colorado
1 review
0 helpful votes
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No instructions.
July 14, 2022

Product is okay. Just a learning curve getting it installed.

Date of experience: June 14, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Michigan
1 review
0 helpful votes
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Disagree with instructions
June 14, 2022

Installed 3-inch Bullbar w/skid plate onto 2022 Jeep Wrangler Rubicon Unlimited. Instructions stated to remove factory OEM skid plate and to not reinstall. Disagree. I took the OEM skid plate and cut a three-inch notch off each end (after measuring of course), smoothed then painted. When dry, Reinstalled after the Bullbar was already installed. No way I would run without that protection, it's 1/4 inch steel!

Date of experience: June 14, 2022
Ohio
1 review
0 helpful votes
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Also good and quality service. The products are reviewed and used by the company.

Date of experience: June 14, 2022
Pennsylvania
1 review
0 helpful votes
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Great product
June 14, 2022

Always great stuff. Brakes were packaged well and went on smoothly.

Date of experience: June 14, 2022
New Jersey
1 review
0 helpful votes
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Awesome site
June 14, 2022

I was able to compare multiple products, gets reviews from customers, see photos of the product on customer vehicles, and even got to see an Extreme Terrain demonstration of the installation as well as a comprehensive review.

Date of experience: June 13, 2022
New York
1 review
0 helpful votes
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Jeep. Over
June 13, 2022

I had a good experience ordering my Jeep cover on line.

Date of experience: June 13, 2022
Wisconsin
2 reviews
0 helpful votes
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Great
June 13, 2022

Great purchase, fit great and work great.
Thank you

Date of experience: June 13, 2022
Idaho
1 review
0 helpful votes
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Great Quik delivery
June 13, 2022

Everything with Extreme Terrain so far was great. The order itself from DV8 was incomplete. The hinges for the driver side door was not in the box. I called it in to Extreme and I will see if it is handled in a timely manner.

Date of experience: June 13, 2022
South Carolina
1 review
0 helpful votes
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Jeep cover 2018 Wrangler JK
June 13, 2022
Updated review

Easy to find what I wanted. Pros it is excellent, fits like a glove, easy to use by myself.

Date of experience: June 13, 2022

Good work checking that the model of jeep will fit...
June 12, 2022
Previous review

Good work checking that the model of jeep will fit the cover selected by customer

Date of experience: June 12, 2022
Michigan
1 review
0 helpful votes
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B
June 13, 2022

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Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Shopping on the site is fine. I have been a fan of ExtremeTerrain for a few years now.

Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Great service
June 13, 2022

Very nice dealing with the group, very nice people

Date of experience: June 13, 2022
Ohio
1 review
0 helpful votes
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Excellent
June 13, 2022

Ordering process very simple and shipping very prompt

Date of experience: June 13, 2022
South Carolina
1 review
0 helpful votes
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Wacbac jeep
June 13, 2022

Timely delivery, satisfied with products ordered. Customer service very helpful in selection of products.

Date of experience: June 13, 2022
Indiana
1 review
0 helpful votes
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Good
June 13, 2022

I was pleased with this wedsigt have ordered alot of stuff so for and you
Guys all ways make it right if something does go wrong

Date of experience: June 12, 2022
Indiana
1 review
0 helpful votes
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Quick
June 13, 2022

Received product much quicker than I thought I would. Was in good order and complete very happy

Date of experience: June 12, 2022
Indiana
1 review
0 helpful votes
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Grill inserts
July 12, 2022

The grill inserts do not fit my 2016 Sahara so I will need to return them.

Date of experience: June 12, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

North Carolina
1 review
0 helpful votes
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Good service
June 12, 2022

Great service. Timely. She was able to take care of me

Date of experience: June 12, 2022
Germany
2 reviews
0 helpful votes
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Oracle LED headlights are Outstanding quality and were shipped and received within 3 days as promised. Good Job

Date of experience: June 12, 2022