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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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51,035 reviews

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West Virginia
1 review
0 helpful votes
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Just a s pictures
June 22, 2022

Exactly like the pictures and easy to install extremely happy with my purchase highly recommend to anyone

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Good
June 22, 2022

Ordered couple years ago great service and products

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Always Has What I Need
June 21, 2022

I am so happy I found Extreme Terrain. As a Jeep owner they have so many options for replacements or modifications. Whether it's something as simple as floor mats or more complex like a stereo system, they have it! Thank you Extreme Terrain for always being there for all of my Jeep needs.

Date of experience: June 21, 2022
Virginia
1 review
0 helpful votes
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Arrived in less than 24 hours!
June 21, 2022

Was pleasantly shocked when the bumper we ordered arrived today, having just ordered it last night! Expected the two day shipping, which would have been great, but since it came early I installed it today, too!

Instructions left a bit to be desired, but I was able to figure it out and do it solo in about 3 hours, so relatively simple install. Definitely need to acquire some kind of skid plate to fill in the front a bit, but overall very happy with this purchase.

Date of experience: June 21, 2022
Massachusetts
1 review
0 helpful votes
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Expectations Met
June 21, 2022

I had high expectations placing my first order with Extreme Terrain. Their website was very easy to navigate. I especially enjoyed the installation videos. They assisted me in making my decision to buy accessories. The follow-up after the sale was most appreciated as I tracked my packages. They were either on time or early. I will definitely shop here again.

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
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Great service
June 21, 2022

We got this a day early! Excellent service and easy to order

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Eclipse Sun shade
June 21, 2022

Fast delivery product as advertised. The eclipse sun shade does a good job keeping the s florida sun from cooking me

Date of experience: June 21, 2022
New Hampshire
1 review
0 helpful votes
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It was ok I guess
July 21, 2022

Shipping took longer than what I was originally told. But the product itself worked like a charm & was a great ad-on to my JK!

Date of experience: June 21, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!

I have tried to reach out to you so that I can help.
Please contact me if you would like to discuss.
I hope to hear from you soon.

Amy
Ext 257

Oklahoma
1 review
0 helpful votes
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Quick
June 21, 2022

Great service! This was purchased as a gift and not been installed yet. But if it works and installs as smoothly as the ordering and delivery process. It will be a huge thumbs up for me.

Date of experience: June 21, 2022
Texas
1 review
0 helpful votes
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Received 1.25" spacers
June 21, 2022

I tried to track my package only to find out that the page was a dead link so I didn't know when to expect the package.

Date of experience: June 21, 2022
Utah
1 review
0 helpful votes
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2000 Jeep TJ
June 21, 2022

Great service. The parts I ordered arrived quickly, and were correct. I will order from here again.

Date of experience: June 21, 2022
Mississippi
1 review
0 helpful votes
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Fenders
June 21, 2022

There was not an issue and the deliver time was great.

Date of experience: June 21, 2022
New York
1 review
0 helpful votes
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Easy and accurate
June 21, 2022

The team at XT was very helpful. I had a few questions about the product and their chat feature was invaluable in getting those questions answered. I ordered the product and it shipped and delivered on time (which was great because I needed it for a camping trip I was going on the day after it arrived). The product was exactly as advertised and their team made the whole process easy and enjoyable. I will definitely be buying from XT again.

Date of experience: June 21, 2022
Arkansas
1 review
0 helpful votes
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Great place
June 21, 2022

Ordered some parts and they were great
The safari bikini top and some other steering bearing thing I needed

Date of experience: June 21, 2022
Illinois
1 review
0 helpful votes
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Satisfied
June 21, 2022

I'm completely satisfied with everything, I got my order in a short period of time, I put it in my Jeep and it looks freaking awesome.

Date of experience: June 21, 2022
Florida
1 review
0 helpful votes
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Love it
June 21, 2022

Service is great love shopping here, love the options

Date of experience: June 21, 2022
Ohio
1 review
0 helpful votes
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Fast east delivery
June 21, 2022

Smooth, fast, and speedy shipping/delivery! Would order from again very user friendly with great prices

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Used a 90 degree pic to start holes for screws used a long Phillips screwdriver for 3 and a stubby for the other screw

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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I ordered an open box item and based on the description it said it came with the hardware and instructions but the window (soft top) had a puncture. After I ordered it I contacted customer service via a chat to see if they new which window it was so I could order a replacement before it arrived. The representative said it didn't say and that it also didn't have hardware! Of course since I bought it the listing with specific description is now gone and I have no way of knowing whether I really do now need to buy hardware as well until it arrives. The last time I purchased open box items they both did not match the descriptions (said the tire covers had the backup camera port holes and neither actually did) so my hopes are not high on this.

Date of experience: June 20, 2022
Support R. — Extreme Terrain Rep
over a year old

I'm so sorry to hear about your experience!
I have attempted to reach out to you.
Please contact me if you would like to discuss your feedback.
I hope to hear from you soon!

Amy
Ext 257

Oregon
1 review
0 helpful votes
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Excellent product
June 20, 2022

I love your site and the variety and quality of the parts and prices

Date of experience: June 20, 2022