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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Exactly like the pictures and easy to install extremely happy with my purchase highly recommend to anyone
I am so happy I found Extreme Terrain. As a Jeep owner they have so many options for replacements or modifications. Whether it's something as simple as floor mats or more complex like a stereo system, they have it! Thank you Extreme Terrain for always being there for all of my Jeep needs.
Was pleasantly shocked when the bumper we ordered arrived today, having just ordered it last night! Expected the two day shipping, which would have been great, but since it came early I installed it today, too!
Instructions left a bit to be desired, but I was able to figure it out and do it solo in about 3 hours, so relatively simple install. Definitely need to acquire some kind of skid plate to fill in the front a bit, but overall very happy with this purchase.
I had high expectations placing my first order with Extreme Terrain. Their website was very easy to navigate. I especially enjoyed the installation videos. They assisted me in making my decision to buy accessories. The follow-up after the sale was most appreciated as I tracked my packages. They were either on time or early. I will definitely shop here again.
Fast delivery product as advertised. The eclipse sun shade does a good job keeping the s florida sun from cooking me
Shipping took longer than what I was originally told. But the product itself worked like a charm & was a great ad-on to my JK!
Great service! This was purchased as a gift and not been installed yet. But if it works and installs as smoothly as the ordering and delivery process. It will be a huge thumbs up for me.
I tried to track my package only to find out that the page was a dead link so I didn't know when to expect the package.
Great service. The parts I ordered arrived quickly, and were correct. I will order from here again.
The team at XT was very helpful. I had a few questions about the product and their chat feature was invaluable in getting those questions answered. I ordered the product and it shipped and delivered on time (which was great because I needed it for a camping trip I was going on the day after it arrived). The product was exactly as advertised and their team made the whole process easy and enjoyable. I will definitely be buying from XT again.
Ordered some parts and they were great
The safari bikini top and some other steering bearing thing I needed
Service is great love shopping here, love the options
Smooth, fast, and speedy shipping/delivery! Would order from again very user friendly with great prices
Used a 90 degree pic to start holes for screws used a long Phillips screwdriver for 3 and a stubby for the other screw
I ordered an open box item and based on the description it said it came with the hardware and instructions but the window (soft top) had a puncture. After I ordered it I contacted customer service via a chat to see if they new which window it was so I could order a replacement before it arrived. The representative said it didn't say and that it also didn't have hardware! Of course since I bought it the listing with specific description is now gone and I have no way of knowing whether I really do now need to buy hardware as well until it arrives. The last time I purchased open box items they both did not match the descriptions (said the tire covers had the backup camera port holes and neither actually did) so my hopes are not high on this.
I'm so sorry to hear about your experience!
I have attempted to reach out to you.
Please contact me if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257
I love your site and the variety and quality of the parts and prices
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If


I'm so sorry to hear about your experience!
I have tried to reach out to you so that I can help.
Please contact me if you would like to discuss.
I hope to hear from you soon.
Amy
Ext 257