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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Up for quality and overall product I will definitely be purchasing more items from you guys
Delivered with no issues. 100% better shipping than Amazon! Boxed up very good for shipping.
Good experience, correct part, but shipping box needed to be better protected. The ports for the radiator poked through the shipping box. Fortunately the radiator was not damaged & I was able to use it.
Perfect and came fast (: very happy w my purchase from extreme terrain
According to my account it was supposed to be shipping out june 29,2022, but I got it 6/21
Great selection and price. Arrived way before I thought.
Great product! Shopping was fast and everything was perfect!
Was a little worried when I ordered it because there weren't many reviews and was hoping it would fit without blocking the backup camera, but couldn't be more pleased with it once I got it.
We are new to the wrangler business & therefore new to Extreme Terrain. We've submitted 2 orders over the last two weeks. Both times we found what we were looking for, the delivery was quicker than estimated on their website and the products were excellent. We plan to use them regularly.
The order process was easy to do, and I was able to follow the delivery status anytime I wanted. Also was sent text when the item was delivered.
I ordered from my current location and had it delivered to another one. When I got the text, I called the place and they said that they did indeed get the item and it was in good condition.
Great job ET.
Excellent product! Easy to use and install. Many parameters to change with your Jeep.
Installation was easy and the sound out of my 2021 JL 3.6L sounds awesome! Can't keep my foot off the pedal!
WHEELS, TIRES, AND LIFT WERE ALL OF GOOD QUALITY. SHIPPING WAS FAST AND HASSLE FREE. THE ONLY PROBLEM WAS A COUPLE MISSING PIECES WITH THE LIFT. EXTREME WAS NOT VERY HELPFUL WITH GETTING THE MISSING PARTS. THATS THE CAUSE OF THE 3 STAR RATING. THE GUYS AT ROUGH COUNTRY WERE GOOD ABOUT THE ISSUE.
I'm so sorry to hear about your experience!
I have attempted to reach out to you via phone and email.
Please contact me if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257
Easy hassle free service very satisfied with everything
All good and fast shipping, easy to use the website, the parts looks good, i will return to buy more stuff
Fast, simple and a great installation guide video-helped to, sell the product.
Great variety of products! And super speedy delivery. The antenna looks great on the jeep and easy to install!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to reach out to you via phone and email.
Please contact me if you would like to discuss your feedback.
I hope to hear from you soon!
Amy
Ext 257