Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Extreme Terrain

Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey stargrey stargrey stargrey stargrey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

Instant Feedback

50,988 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Rainier K.
Unfollow Rainier K.
Share Review
Report Review

Awesome product
August 23, 2022

Fast shipping the product is wonderful gives a roar sound on my 2022 Tacoma V6 plus so easy to install takes about 15 minutes

Date of experience: August 23, 2022
Missouri
1 review
0 helpful votes
Follow Joshua T.
Unfollow Joshua T.
Share Review
Report Review

Impressive quality
August 23, 2022

Heavy duty. Well represented product! The weight and finish is exactly what I was looking for!

Date of experience: August 23, 2022
New York
1 review
0 helpful votes
Follow Zach V.
Unfollow Zach V.
Share Review
Report Review

Does not fit
September 22, 2022

Ordered rear window tint for my 2021 tacoma. It was not even close to the right size or shape. Contacted customer service, who identified a different item so I returned the first. The recommended item was closer, but also did not fit. I had to trim ALL 3 sections to make it work. This includes cutting a notch for the window latch mechanism and adjusting the width overall for all 3 sections by about 1/2 inch.

I decided not to return again because I was charged for shipping for the first return. Since I had to make adjustments, I have some small defects that will be on my truck forever.

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
Follow Curtis U.
Unfollow Curtis U.
Share Review
Report Review

Great value
August 23, 2022

Found a set of 24 lug nuts for my Tacoma at a good price.

Date of experience: August 23, 2022
New Jersey
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Wrong Information on webpage.
September 22, 2022

Wrong information on website.
OnAug. 15 (From the webpage on Extreme Terrain.com) I ordered the Power Stop Z36 brake parts, two Rotors two Calibers and Pads. On the webpage it stated 3 inch Rotors, I TOOK A SCREEN SHOT OF THIS PAGE. I assumed the Rotors were the right size being that was what it said so I painted the hub part of the Rotor because they usually rust, and assembled the brakes. After finishing the job I realized both front wheels were seized. That is when I realized the Rotors were too big 3 1/4 inch. 8:30 AM I called Extreme Terrane and explained the situation. They won't take back the Rotors because of the paint, I asked to speak with a Supervisor (not available) OK so I removed the paint and cleaned them to brand new. 4:30PM I Called Extreme Terrain again, Still they won't take the Rotors and replace, ( supervisor not available) they said he will call me, supervisor never returned call. Called again Sat 9/20 8:35 spoke with a women Skylyn.? Agin asked for supervisor she put it in a report and said someone will call. I didn't hold my breath. The cause of the problem is they had the wrong information on the website which I ordered it from… this is not my fault. Now the information on the webpage has been changed to the right measurement, I have a snap shot of that page of what it was when I ordered the Rotors.

Date of experience: August 23, 2022
Michigan
1 review
0 helpful votes
Follow Craig F.
Unfollow Craig F.
Share Review
Report Review

Very satifying.
August 23, 2022

Been happy as a muddy Jeep with all my orders so far, from my fender to the body armor. Thank You.

Date of experience: August 23, 2022
Washington
1 review
0 helpful votes
Follow Marc J.
Unfollow Marc J.
Share Review
Report Review

Great site for Jeeps
August 23, 2022

Needed a side marker light replaced and found exactly what I wanted.

Date of experience: August 22, 2022
Pennsylvania
1 review
0 helpful votes
Follow Allison Y.
Unfollow Allison Y.
Share Review
Report Review

Headlights
August 23, 2022

Quick delivery, easy to install. I really like them!

Date of experience: August 22, 2022
Ohio
1 review
0 helpful votes
Follow Nancy K.
Unfollow Nancy K.
Share Review
Report Review

JEEP 2019 RUBICON
August 23, 2022

Like the fact that it tells me will fit my year JEEP!:)
But now I need step by step instructions to do the installation, and I don't have any?

Date of experience: August 22, 2022
Arizona
1 review
0 helpful votes
Follow Manny C.
Unfollow Manny C.
Share Review
Report Review

Ease of online ordering
August 22, 2022

Previously ordered a soft tonoue cover for my tacoma, price was great with very good reviews and ease of installation.

Date of experience: August 22, 2022
Colorado
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

Five star
August 22, 2022

The Power Stop brake kit does not feel any better on steep down hills then the stock brakes. On the road they work fine but little or no improvement. They were carefully broken in.

Date of experience: August 22, 2022
New York
2 reviews
0 helpful votes
Follow marc I.
Unfollow marc I.
Share Review
Report Review

Yes, I received my order.
August 22, 2022

Yes, I received my order. Thank Yes, I received my order. Your great thank you your great thank youyour great thank you
Your great thank youyour great thank you

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Share Review
Report Review

Nice kit
August 22, 2022

Tie rod & drag link seemed to be of higher quality than oem. Install was a breeze. I expect this kit to hold up well.

Date of experience: August 22, 2022
Missouri
1 review
0 helpful votes
Follow Joy K.
Unfollow Joy K.
Share Review
Report Review

Loved the fast shipping
August 22, 2022

Loved the fast shipping but wish the tracking would have been clearer tho.

Date of experience: August 22, 2022
Belgium
2 reviews
0 helpful votes
Follow Scott E.
Unfollow Scott E.
Share Review
Report Review

Just okay
September 21, 2022

Decent product, but wasn't 100% as described. There were no options to choose from, so not sure why I got a different product than was advertised.

Date of experience: August 22, 2022
Illinois
1 review
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

I don't give 5s.
August 22, 2022

I ordered the brake parts and you sent them quickly. I installed them today and they fit.

Date of experience: August 21, 2022
Michigan
1 review
0 helpful votes
Follow Larry H.
Unfollow Larry H.
Share Review
Report Review

Had to modify to fit.
September 21, 2022

The alignment notches in the mounting frame did not align with the notches in the left headlight. I hand to grind about 1/8 of an inch off each one. The right one was fine. Other than that they were fine.

Date of experience: August 21, 2022
California
1 review
0 helpful votes
Follow Rick I.
Unfollow Rick I.
Share Review
Report Review

Great lift
August 21, 2022

Ordered my teraflex 2-1/2 inch lift and now starting to add all the goodies. Look forward to doing a lot of business with you

Date of experience: August 21, 2022
Colorado
1 review
0 helpful votes
Follow Bob I.
Unfollow Bob I.
Share Review
Report Review

As Expected
August 21, 2022

New tire cover arrived on time and as expected, based on my order.

Date of experience: August 21, 2022
New York
2 reviews
0 helpful votes
Follow Raymond U.
Unfollow Raymond U.
Share Review
Report Review

S&B CAI
August 21, 2022

I received my order when promised and the installation was as easy as described.

Date of experience: August 21, 2022