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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,975 reviews

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Pennsylvania
2 reviews
0 helpful votes
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FedEx is the worst company
September 24, 2022

Package said was delivered Saturday I couldn't find it. I kept looking for it after calling them. 3 days later I find it in middle of my field all rained on because it was raining for days and package was filled with bugs. I live in middle of the country and FedEx basically hates coming to my house so I get the worst service from them.

Date of experience: August 25, 2022
Texas
1 review
0 helpful votes
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Quick Response
August 25, 2022

Website is very easy to navigate. I found plenty of options for my Gladiator. Selection, billing and shipping went quickly. I am very pleased with overall performance of Extreme Terrain

Date of experience: August 25, 2022
New York
1 review
0 helpful votes
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Prompt delivery
August 25, 2022

Easy online navigation, shopping, ordering and financing available

Date of experience: August 25, 2022
Illinois
1 review
0 helpful votes
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Shipped on time, and were good quality parts. Everything fit great.

Date of experience: August 24, 2022
Illinois
1 review
0 helpful votes
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Best customer service
August 25, 2022

I would like to personally thank Christopher Y. From start to finish he helped me every step of the way!

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Dope customer service
August 24, 2022

These guys are pretty good. My order has arrived yet but their customer service has been amazing.

Date of experience: August 24, 2022
Mississippi
1 review
0 helpful votes
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Good company just pricy
August 24, 2022

Love getting stuff from them and how they promote customers to show off their builds. They have an amazing supply of products and such that are awesome. However they are usually pretty pricy. I recommend them to everyone I know that has a vehicle they cater to.

Date of experience: August 24, 2022
District of Columbia
1 review
0 helpful votes
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Great side step bars
August 24, 2022

A great looking and functional addition to my wrangler

Date of experience: August 24, 2022
Mississippi
1 review
0 helpful votes
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2018 wrangler
September 23, 2022

Ordered a rear bumper but received rock gliders instead will have to contact them to return and get right product this was my first experience with extreme terrain hope it gets better

Date of experience: August 24, 2022
New Jersey
1 review
0 helpful votes
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Fast shipping
August 24, 2022

Thank you very much for the amazing products it was exactly as described!

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Awesome
August 24, 2022

Great communication, fast delivery. Very Happy.
Thank you!

Date of experience: August 24, 2022
Texas
1 review
0 helpful votes
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Super easy online order process.
August 24, 2022

Purchased Smitty Bilt Atlas Door Steps. Ordering process was fast, easy, and quick! And shipment arrived before expected shipping date! Way to go team!

Date of experience: August 24, 2022
North Carolina
1 review
0 helpful votes
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Happy customer
August 24, 2022
Updated review

I am always ordering something from Extreme Terrain. Ordering has always been super easy.

Date of experience: August 24, 2022

I absolutely love ordering items for my 2022 Jeep Wrangler
August 20, 2022
Previous review

I absolutely love ordering items for my 2022 Jeep Wrangler. Extreme Terrain makes it so easy. It's even easy to make returns. No hassle no delays.

Date of experience: August 19, 2022

Extreme Terrain has got to be the best company to shop...
June 23, 2022
Previous review

Extreme Terrain has got to be the best company to shop with for off road needs. The customer service is beyond excellent.

Date of experience: June 23, 2022
Michigan
2 reviews
0 helpful votes
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Quick
August 24, 2022

Easy to use site. Got my order faster then expected

Date of experience: August 24, 2022
Tennessee
1 review
0 helpful votes
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Exhaust system Satisfied
August 24, 2022

Charity was very helpful as usual. She took the time to go over different options to make sure I bought the one that would fit my needs and wants the best

Date of experience: August 24, 2022
New Jersey
1 review
0 helpful votes
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Brake Kit
August 24, 2022

Needed to replace brakes, calipers and rotors on my 2006 Jeep Wrangler Runicon. Kit was awesome and looks great!

Date of experience: August 23, 2022
Arizona
1 review
0 helpful votes
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Best Products Available!
August 23, 2022

Extreme Terrain always has the best products and prices for my Jeep Wrangler. Web site is easy to use and shipping is lightning fast.

Deb

Date of experience: August 23, 2022
Canada
1 review
0 helpful votes
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Great job
August 23, 2022

Prompt and fast transaction. Always keeping you inform and updated regarding new products. Well done and keep up the good job.

Date of experience: August 23, 2022
Tennessee
1 review
0 helpful votes
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Awesome service!
August 23, 2022

Had my product in just a few days! Packed very Well!

Date of experience: August 23, 2022
Texas
2 reviews
0 helpful votes
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Awesome product
August 23, 2022

Fast shipping the product is wonderful gives a roar sound on my 2022 Tacoma V6 plus so easy to install takes about 15 minutes

Date of experience: August 23, 2022