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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,925 reviews

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California
1 review
0 helpful votes
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Experience
September 24, 2022

I am a new owner of a used Jeep Wrangler and I was just too excited to buy stuff to make it look better that better. My son referred me to this site and I was really glad I opened it and went shopping right away. The prices are reasonable and the products look great. I would surely go to this store again when I need new stuff to put in my Jeep.

Date of experience: September 24, 2022
Arizona
1 review
0 helpful votes
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Great experience. Fair delivery
September 24, 2022

A large item like this you won't find a place that can pack it any faster and get it to you as quick as this company. Astonishing delivery time.

Date of experience: September 23, 2022
Vermont
1 review
0 helpful votes
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Fast delivery
September 24, 2022

Just as promised. I needed something fast and extreme terrain always comes through.

Date of experience: September 23, 2022
Michigan
1 review
0 helpful votes
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Fast Axles
September 23, 2022

Awesome from finding parts to the quickness of delivery Thank You!

Date of experience: September 23, 2022
Ohio
1 review
0 helpful votes
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1st time order
September 23, 2022

Fast shipping, parts I ordered had a few things wrong but still worked. Screws that came with my tail light covers were too short and one on the brake rotors had a gouge on the inside edge of it.

Date of experience: September 23, 2022
Indiana
1 review
0 helpful votes
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First time buyer
September 23, 2022

This is my first experience buying from extreme terrain and everything went awesome. I bought some side steps for my wife's 21 jlu Rubicon. I ordered them on a Friday evening and had them by Sunday afternoon and they were exactly what I was looking for.

Date of experience: September 23, 2022
Alaska
1 review
0 helpful votes
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Quick shipping
September 23, 2022

Good experience, just bought more from extreme terrain

Date of experience: September 23, 2022
Florida
1 review
0 helpful votes
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Fast and easy
September 23, 2022

Great shipping it was fast and the products were great.

Date of experience: September 23, 2022
Ohio
1 review
0 helpful votes
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Fast service
September 23, 2022

Thanks for the catalog. Items arrived quickly. Thank you!

Date of experience: September 22, 2022
Ohio
2 reviews
0 helpful votes
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Sport
September 22, 2022

Very well satisfied with the customer service on everything, thank you.

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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As expected
September 22, 2022

Making this order was the same as always. Fast and easy. Great company

Date of experience: September 22, 2022
California
1 review
0 helpful votes
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Excellent Service
September 22, 2022

Easy to order. Received my item quickly as advertised.

Date of experience: September 21, 2022
Virginia
1 review
0 helpful votes
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Great product
September 21, 2022

I love your site you have so many items to choose from great products great prices

Date of experience: September 21, 2022
North Carolina
3 reviews
1 helpful vote
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Avoid!
October 21, 2022

They lie about having parts "In Stock", then insult your intelligence after you've already placed the order by telling you "there was a sudden high demand for the item" just as you placed your order, and that's why they don't have it- When they never actually had it to begin with, just planned on drop shipping it from somewhere.

Date of experience: September 21, 2022
Mississippi
1 review
0 helpful votes
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Received extras
September 21, 2022

Hi, the order arrived timely and in good shape. However, they sent me two, when I only ordered one. Haven't gotten around to contacting them yet about it if I need to return them or not.

Date of experience: September 21, 2022
Georgia
1 review
0 helpful votes
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Nice spacer.
September 21, 2022

Finally arrived in the mail and quite happy with it. Install was quick and easy. Has a nice whistling sound when I push the trottle down.

Date of experience: September 21, 2022
New York
1 review
0 helpful votes
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Rough country seats cover
September 21, 2022

Seat covers is looking good, but installation is a nightmare. Those elastic hooks are too short and the YouTube direction is not clear. They are missing some steps. I installed many of different seat covers, but nothing is difficult like this one

Date of experience: September 21, 2022
Maine
1 review
0 helpful votes
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Fogged out!
September 21, 2022

Easily researched, ordered and shipped quickly!
Extreme install video was helpful.
Lights work well, makes the stock head lights look pitiful. Maybe thier next.

Date of experience: September 21, 2022
Michigan
1 review
0 helpful votes
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Another positive experience.
September 21, 2022

Extreme Terrain has always shipped my orders out promptly and updated the progress or any problems along the way
Followed up by asking for confirmation of delivery, great people to work with.

Date of experience: September 21, 2022
Maryland
1 review
0 helpful votes
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A very satisfied customer.
September 20, 2022

It's has always being a good experience dealing with Extreme Terrain, either on line or by phone. The guys always try to be as helpful as posible, very professional. And their shippments are fast.

Date of experience: September 20, 2022