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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I received my items very fast and were just as described overall very happy with the experience shopping here
Extreme terain team did a great job of processing my order and including account credits. Follow up during shipping with customer support was also excellent. I am very satisfied with the products as well. Great job!
Ordered 5 pro comp A/T sport tires with 5 pro comp 05 series torq rims and TPMS sensors shipped mounted and balanced, 3 of the 5 were packaged well the other two were not one rim had a nice gouge in the front the other wheel had the wheel weights stuck to the box unknowingly if they were extras or supposed to be on the rim itself. Sent the damaged items back for replacements. Quickly got replacements however they were not mounted and balanced like original order was placed. Left me to get them mounted and balanced. After almost a month of sending the damaged wheels back and 2 weeks after showing my receipt for the mounting and balancing at a local shop I still have not been reimbursed for the local shop doing the work and the excuse used is the returns have not been processed yet. Will not be making another purchase from extreme terrain after this hassle. It's fine for them to charge me immediately for my order but to get reimbursed for their mistakes made they can drag feet for 2 plus weeks.
Easy order placement and Black Friday discount made buying experience easy
Very fast and reliable delivery of the ordered product. Thank you guys very much. It is greatly appreciated.
Seat covers look good, I like the color. I'm waiting to clean seats before putting on the covers. Not sure how well they fit yet.
The bumper and winch combo is exactly what my Wrangler needed! Great price and delivered on time.
Fast shipping but the part don't fit. Web sight has the wrong info. Kind of a hassle to box up and take it to a FedEx drop off place
I never return things as a rule, however the running boards I ordered were of substandard quality, the lovely ladies I spoke with walked me through the process, the return went very smoothly and they helped me order a better quality brand. Very pleased
Great, smoother ride and take off is quicker!
Would recommend
These steps are super easy to install and are very durable! They add a new look to our Tacoma and makes it easier for my pregnant wife to get in and out of our truck.
You may want to use a different delivery...my package was at a neighbor's house, they had taken it inside and didn't intend to bring to me. The address was 5135...not 5181 or 5191? I posted the picture in the neighborhood FB group so everyone saw it and knew who had my package. Otherwise, I would not have gotten it back.
We love the tires and rims but FedEx almost always disappoints. They put the boxes out in our driveway while it was raining so hard and the boxes were just falling apart when we got home. They could have easily put them on our covered porch.
I received both orders very fast. Both items are Christmas presents for my Son. Thank you
This is my first time buying from you guys thanks again, i own a 2019 jeep jl this is my second jeep in my life and i love my car.
Items were always as expected to be! And what was ordered.
Great service shipped quick and packaged very well
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members