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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,002 reviews

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Texas
1 review
0 helpful votes
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Oracle led tail lights
January 7, 2023

I have had a great experience buying from y'all. The reverse lights are almost as bright as headlights

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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Where is the logo?
February 6, 2023

Disappointed in the engraved logo size "wrangler". Its very small.

Date of experience: January 7, 2023
Illinois
1 review
0 helpful votes
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Awesome price awesome parts
January 7, 2023

Great to do business with super fast delivery killer prices

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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FedEx delayed my package for over a week after its initial delivery date, they're the only issue. Extreme Terrain always has the best customer service and was helpful to track down my package and keep me updated.

Date of experience: January 7, 2023
Illinois
2 reviews
0 helpful votes
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Easy
January 7, 2023

Easy to shop online, easy to checkout online, and items arrived on time.

Date of experience: January 7, 2023
North Carolina
1 review
0 helpful votes
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Great Product Reasonable Price
January 7, 2023

Starter was delivered ahead of schedule. Installation was easy. You don't know how bad the original starter is until you have a new one. Installation took about 30 minutes. Easy-peasy.

Date of experience: January 7, 2023
New York
1 review
0 helpful votes
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Fedx
January 7, 2023

Everything was great about the actual product. The quality and ease of assembly was very good. Unfortunately we have a big problem with FedEx that still hasn't been solved. They keep shipping to the wrong address. Luckily o was able to retrieve this package. I'm currently waiting for another order from you that is lost again as I write this review. Change to ups! Lol. Thanks.
Gary

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
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Love it!
January 7, 2023

Super easy to set up and looks great! Took less than 20 minutes.

Date of experience: January 7, 2023
Pennsylvania
1 review
0 helpful votes
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Deformed flares
February 6, 2023

Just pulled flares out of box to install...not a good fit...flares deformed

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Excellent Service!
January 7, 2023

Fast shipment and great service! I try to use Extreme Terrain for all my Jeep needs!

Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
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Fast delivery
January 6, 2023

Ordered the parts and then where delivery within a reasonable time.

Date of experience: January 6, 2023
Kansas
2 reviews
0 helpful votes
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Fast ship, good prices.
January 6, 2023

Good prices and fast shipping. Plenty of parts to pick from.

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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2017 Toyota Tacoma
January 6, 2023

Ordered preformed mud flaps and iarmor running boards. Delivery was very quick and items fit to vehicle with no issues.

Date of experience: January 6, 2023
Minnesota
1 review
0 helpful votes
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Open box products
January 6, 2023

Fast and easy ordering. Great description of parts. Several options for payment is nice also.

Date of experience: January 6, 2023
Mississippi
1 review
0 helpful votes
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Bumper
February 5, 2023

It seems pretty easy to assemble. The only issues were packaging for delivery or delivery there was a few spots that were scraped down that need to be touched up on the bumper. Also the bumper is bowed and a little off set

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Leveling done easy
January 6, 2023

Very easy parts were available and fast shipping great company to deal with

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
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Good tutorial
January 6, 2023

The video linked on the page where I bought this part is very helpful and answered all of my questions.

Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
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New wheels!
January 6, 2023
Updated review

Dylan (×332) was so very helpful when I called to discuss my purchase.

Date of experience: January 6, 2023

Easy to find parts
August 15, 2022
Previous review

Easy to find parts. Quick checkout. Great shipping times.

Date of experience: August 15, 2022
Oklahoma
1 review
0 helpful votes
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Not for manual windows
January 6, 2023

The kit looks great. Easy to install.
However, the 2 pieces that are for the door are made for power windows.

Date of experience: January 6, 2023
North Carolina
1 review
0 helpful votes
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Parts order
January 6, 2023

Service was fast and simple with the exception of all the emails I get not related to my purchase I've no complaints

Date of experience: January 6, 2023