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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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The kit looks great. Easy to install.
However, the 2 pieces that are for the door are made for power windows.
Service was fast and simple with the exception of all the emails I get not related to my purchase I've no complaints
Your site said u have rims in stock but then u send me reply not in stock and refund my money thanks for refund but waist my time looking at what u dont have need to update your site
Thuoght
Have ordered numerouse items from Extreme Terrain and have been happy with every purchase. Thank you E.T. For the great service and quick to ship out my items
Ordered parts on 12/29/22 paid for 2 day shipping and didn't receive until 1/5/23. Overall not very impressed. But I am happy with the parts
Either a part is missing or they sent a wrong part. 2" tube to the throttle body, but a 3"Breather and no connecting parts. Phone not answered and no messaging. No instructions either, no parts list.
This is the 1st issue I have had. Will order again
Everything I have purchased has been incredible
Received in great shape and before expected delivery date. Adams driveshaft was easy install and working great. Note- make sure you select the front shaft with the flange front or yoke type- your choice both work. But the front flange will be removed to replace with yoke. Extra step not noted in video. I chose the yoke type driveshaft as personal preference.
I bought one item one time and have been inundated with a flood of email advertising- like a dozen ads and videos and bull$#*! surveys. Get on these jerk's mailing list is a mistake.
My overall experience was better than good but findng what I was looking for was hit or miss and meant wading through page after page of things not even related to my simple search.
I was quite surprised how quickly we got product delivered considering order was going to Canada!
I ordered the bumpers and installed them on my jeep, they bolted on as described. The bumpers look great and with the Jeep branding they almost look factory.
Everything is good but I got 3 boxes but missing the dual steering stabilizers. I cant get it installed till I have that so I will not have to spend extra money to got that installed.
Very well made and looks great. Installation was made easier with the YouTube tutorial. I only wish they had included a sticker with my order.
I am buying a piece at a time to customize and personalize my jeep. Love the selection and pricing and how it lets me know if will work on my jeep or not!
Very easy to install only took a few minutes per mud flaps was done in no time at all
It was easy to order but I never received a confirmation email nor when it was shipped.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

