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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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51,007 reviews

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Oklahoma
1 review
0 helpful votes
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Not for manual windows
January 6, 2023

The kit looks great. Easy to install.
However, the 2 pieces that are for the door are made for power windows.

Date of experience: January 6, 2023
North Carolina
1 review
0 helpful votes
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Parts order
January 6, 2023

Service was fast and simple with the exception of all the emails I get not related to my purchase I've no complaints

Date of experience: January 6, 2023
New York
1 review
0 helpful votes
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It was ok
February 5, 2023

Your site said u have rims in stock but then u send me reply not in stock and refund my money thanks for refund but waist my time looking at what u dont have need to update your site
Thuoght

Date of experience: January 6, 2023
Kansas
2 reviews
0 helpful votes
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Great service
January 6, 2023

Have ordered numerouse items from Extreme Terrain and have been happy with every purchase. Thank you E.T. For the great service and quick to ship out my items

Date of experience: January 5, 2023
Illinois
1 review
0 helpful votes
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Not so good
February 5, 2023

Ordered parts on 12/29/22 paid for 2 day shipping and didn't receive until 1/5/23. Overall not very impressed. But I am happy with the parts

Date of experience: January 5, 2023
Arkansas
1 review
0 helpful votes
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Excellent
January 6, 2023

We used this part to replace a fender. Excellent product.

Date of experience: January 5, 2023
Colorado
1 review
0 helpful votes
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Thanks
January 5, 2023

Everything was delivered in a timely manner and with all the parts. Thank you very much

Date of experience: January 5, 2023
Arizona
1 review
0 helpful votes
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Either a part is missing or they sent a wrong part. 2" tube to the throttle body, but a 3"Breather and no connecting parts. Phone not answered and no messaging. No instructions either, no parts list.

Date of experience: January 5, 2023
Illinois
1 review
0 helpful votes
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Product doesn't fit, and has been returned to you
February 4, 2023
Updated review

This is the 1st issue I have had. Will order again

Date of experience: January 5, 2023

Everything I have purchased has been incredible
December 29, 2022
Previous review

Everything I have purchased has been incredible

Date of experience: December 29, 2022
Texas
1 review
0 helpful votes
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Adams front driveshaft.
January 5, 2023

Received in great shape and before expected delivery date. Adams driveshaft was easy install and working great. Note- make sure you select the front shaft with the flange front or yoke type- your choice both work. But the front flange will be removed to replace with yoke. Extra step not noted in video. I chose the yoke type driveshaft as personal preference.

Date of experience: January 5, 2023
California
2 reviews
0 helpful votes
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Crud flood
February 4, 2023

I bought one item one time and have been inundated with a flood of email advertising- like a dozen ads and videos and bull$#*! surveys. Get on these jerk's mailing list is a mistake.

Date of experience: January 5, 2023
North Carolina
1 review
0 helpful votes
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Searching
February 4, 2023

My overall experience was better than good but findng what I was looking for was hit or miss and meant wading through page after page of things not even related to my simple search.

Date of experience: January 5, 2023
Canada
1 review
0 helpful votes
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Quick Shipping
January 5, 2023

I was quite surprised how quickly we got product delivered considering order was going to Canada!

Date of experience: January 4, 2023
Georgia
1 review
0 helpful votes
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Jeep JK Bumpers
January 5, 2023

I ordered the bumpers and installed them on my jeep, they bolted on as described. The bumpers look great and with the Jeep branding they almost look factory.

Date of experience: January 4, 2023
Maryland
1 review
0 helpful votes
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Lift
January 4, 2023

Everything is good but I got 3 boxes but missing the dual steering stabilizers. I cant get it installed till I have that so I will not have to spend extra money to got that installed.

Date of experience: January 4, 2023
Massachusetts
1 review
0 helpful votes
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3rd Gen Tacoma Barricade Stubby
January 4, 2023

Very well made and looks great. Installation was made easier with the YouTube tutorial. I only wish they had included a sticker with my order.

Date of experience: January 4, 2023
Virginia
1 review
0 helpful votes
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Jeep upgrade
January 4, 2023

I am buying a piece at a time to customize and personalize my jeep. Love the selection and pricing and how it lets me know if will work on my jeep or not!

Date of experience: January 4, 2023
Ohio
1 review
0 helpful votes
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Seems to be a good place to order from and find things.

Date of experience: January 4, 2023
New York
1 review
0 helpful votes
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Perfect fit
February 3, 2023

Very easy to install only took a few minutes per mud flaps was done in no time at all

Date of experience: January 4, 2023
Illinois
1 review
0 helpful votes
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Email confirmation
January 4, 2023

It was easy to order but I never received a confirmation email nor when it was shipped.

Date of experience: January 3, 2023