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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Fast shipping, fair price. I just wish these pages would offer a section of American Made products as I really only like to buy American Made upgrades.
Very satisfied….some reviews list challenges with self tapping bolts,and some use a lager size drill bit. Use a taper/starting tap rather than bolts right off, then use the supplied bolts, and comes out fine. Good instructions, excellent packaging, fast delivery.
Ordered side mirrors for my son's Jeep, which was effortless as search engine allowed me to enter product number matching his make/model.
Number 1 place I look for an upgrade for my tacoma
I love the stickers, and the mat works great for the back. But the holders did not stick one bit and I can't even use them. The stickers are useless to hold up the holder...
Really quick and easy process choosing what I wanted and ordering it from the store. The shipping was also a quick process. As soon as I placed my order it was here within a couple days.
Products are great and just as expected. When order was placed it said items would be received in 2 days. Took way more than 2 days with no communication.
I am sorry to hear about your experience.
If you would like to discuss,
I would be happy to speak with you.
Amy
EXT 257
We received our tail lights fast, packaged with care, and were super easy to install. They look great on my Tacoma!
Everything came quick and as expected! Excited to install everything
Always great ordering from extreme terrain. Always great descriptions and it's really nice having review and installation videos to watch before buying
I ordered seal replacement kit for my freedom tops on my Jeep and the purchase process was easy and delivered quick!
The description of the product was very vague. Luckily it fit but barely. So all is good
I ordered the side steps on a Monday and I got it on that Thursday. It was fast and packaged nicely. However I did have some slight damage to the end caps.
Good showed up on time. Fit as should took care of death wobble
Products have always been quality with fast delivery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I reviewed your order and I see you have reached out to our
Customer Service.
If you have any other questions, please let us know.
Amy
EXT 257