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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,988 reviews

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Tennessee
1 review
0 helpful votes
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Over the top
April 20, 2023

Over the top satisfaction with my bed liner it stop the bed from getting scratched up very heavy duty to prevent it thanks alot

Date of experience: April 20, 2023
Illinois
1 review
0 helpful votes
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Jeep Wrangler spare tire cover
April 20, 2023

The Chicago Blackhawks tire cover fits great. With the tire size chart, I was able to make a perfect size selection. I get a lot of compliments on it.

Date of experience: April 19, 2023
Washington
1 review
0 helpful votes
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Quick and Speedy
April 20, 2023

Took me a bit to make up my mind, but once I ordered it showd up quickly and in good condition. Haven't installed it yet, but I'm sure it will good.

Date of experience: April 19, 2023
California
1 review
0 helpful votes
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Pretty products indeed
April 20, 2023

Extreme Terrain has lots of selections on wheels and tires. The purchasing experience is pretty smooth and the wheels+tires look great on my Jeep. But there is something confused me as well. Before placing the order I confirmed 2 things with the service guy: 1) the TPMS sensor installed is programmed to match the 2023 Jeep wrangler rubicon, and 2) the old lug nuts can be reused for the new wheels. After getting the "YES" confirmation, I placed the order. I got the wheels+tires package two days ago and found the old lug nuts can't be reused to the new wheels, and the new TPMS sensor can't be read by my Jeep;-(. I think the sensors are basically programmed, but they are not recognized by the Jeep TPMS module. The Jeep manual says the the module is programmed with the parameters of stock wheels and tires. I guess this is why the new set of wheels+tires can't be read. I guess the TPMS module needs to be reset?

Date of experience: April 19, 2023
New Hampshire
1 review
0 helpful votes
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Quick and easy purchase
April 19, 2023

My purchase was easy and the item was delivered quickly.

Date of experience: April 19, 2023
Montana
1 review
0 helpful votes
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Complete
April 19, 2023

Ordered on a Wednesday and Received on Saturday, installed before noon. I couldn't ask for more

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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Great Product
April 19, 2023

The wheels brought the whole truck together. Great product and fast shipping.

Date of experience: April 19, 2023
Utah
1 review
0 helpful votes
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Clutch kit came very well packaged, and it came fast considering how far up in the mountains I live. Thanks again for the great service!

Date of experience: April 19, 2023
Colorado
1 review
0 helpful votes
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Great service
April 19, 2023

Easy and for a good price, i got what i need for my jeep. Thanks

Date of experience: April 19, 2023
Idaho
1 review
0 helpful votes
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Radiator
April 19, 2023

Showed up quick and exactly as described as for my experience with the new radiator as of now is working great

Date of experience: April 19, 2023
Michigan
1 review
0 helpful votes
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Lifts
April 19, 2023

Ordered 2 lifts came on time, perfect as usual. Always a good experience!

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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SOLID!
April 19, 2023

After buying a "carbon fiber" flag pole for my Bronco off Amazon that lasted 1 day before it snapped due to 65mph. I ordered the steel flag pole and it's SOLID! Highly recommend!

Date of experience: April 19, 2023
Pennsylvania
1 review
0 helpful votes
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Not on time
May 19, 2023

Good product
But paid extra to be on time and it showed up late!
With what I paid would of liked a pair

Date of experience: April 19, 2023
Support R. — Extreme Terrain Rep
over a year old

I apologize that you order arrived later than expected.
I have reviewed your order and have refunded your shipping cost.
I will send you an email to let you know that as well.
I am glad you are happy with your order.

Amy
EXT 257

Connecticut
1 review
0 helpful votes
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Found everything I needed right away. Easy to navigate website.

Date of experience: April 19, 2023
New York
1 review
0 helpful votes
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Amazing
April 19, 2023

The parts fit perfectly. They look nice in my jeep, like they belong there.

Date of experience: April 18, 2023
New Mexico
1 review
0 helpful votes
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These bed lights are amazing! They are super easy to install, from removing the cover in the bed, to the light connection, you cannot make this any easier. And for about $30, this is a steal.
However, I ran into an issue with the switch for the bed light: I didn't have one. With the lights installed, I could not turn them on, since I did not have the bed light switch installed in my truck (lower right of the dash, under the vent by the door). So, I had to order the switch (I ordered from Amazon), and after a quick removal of the lower panel, I installed the switch and the lights work like a charm. Double check your panel switches before ordering, just so you know what to expect as far as the install. This is DEFINTELY worth your time and your $$$!

Date of experience: April 18, 2023
Pennsylvania
1 review
0 helpful votes
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Great site and a lot of choices!
April 18, 2023
Updated review

Love getting the magazine and the site is top notch!

Date of experience: April 18, 2023

Great site!
May 25, 2022
Previous review

Great site!

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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At as per advertised
May 18, 2023

The first shipment i got has missing parts and not same as advertised, the second shipment is still not as per advertised

Date of experience: April 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I am really sorry to hear this.
Please reach out if you would like to discuss.
I am happy to speak with you.

Amy
EXT 257

Pennsylvania
2 reviews
0 helpful votes
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Sway bar end links
April 18, 2023

Very easy to place my order and fast shipping. Have purchased items in the past here and was always satisfied.

Date of experience: April 18, 2023
Massachusetts
1 review
0 helpful votes
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Mirror/pegs
April 18, 2023

Great product. Fast shipping will buy again! A++++++

Date of experience: April 18, 2023