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Extreme Terrain

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,950 reviews

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Florida
1 review
0 helpful votes
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Tundra seat covers Rough Country
April 18, 2023

Excellent, and you all are awesome as usual! Thanks for the super fast shipping

Date of experience: April 18, 2023
New York
1 review
0 helpful votes
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Scam alert
May 18, 2023

I ordered a product and then tried to cancel the same day and was told that I had to wait until I received the item and then return the product. I did this and was told I had to pay a 10 dollar return fee plus tax. I spoke w customer service and they refused to waive the fee. It was 10. On an order of 30. They also make it difficult by stating you need 2 pictures of the box and in large print they offer store credit and in tiny print below they offer your money back - the 10 dollar fee. Feels like a scam to me be careful if they are willing to get a bad review over 10 consider if you should buy at all.

Date of experience: April 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I am sorry to hear about the trouble you had with your order.
I have emailed you to let you know I have refunded your $10.00
For the return label.
If you need anything else, please reach out.

Amy
EXT 257

California
1 review
0 helpful votes
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Great product
April 18, 2023

The RC Multiple light controller fits perfectly on top of the dash, wire harness is long enough to run it exactly how you want it. It is powered straight from the battery instead of the accesory switch but that wasn't a big deal for me. Comes with fork "Y" terminals for your accesories and zip ties. I really liked how the base sits off-set instead of being exactly on top of the engine.

Date of experience: April 18, 2023
Arizona
1 review
0 helpful votes
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DO NOT BUY FROM EXTREME TERRAIN! I PLACED AN ORDER FOR FENDER LINERS AND I RECEIVED HEADLIGHTS! TO FIX THE ISSUE I HAD TO TAKE PICTURES OF WHAT I RECEIVED AND FIND A FED EX DROP OFF AND RETURN THE HEADLIGHTS. I STILL HAVE NOT RECEIVED THE FENDER LINERS! THE WAY THEY TREAT THEIR CUSTOMERS IE TERRIBLE!

Date of experience: April 18, 2023
Support R. — Extreme Terrain Rep
over a year old

I am so sorry to hear you got the wrong item.
I reviewed your order and you should see tracking on your replacements soon.
Thank you for leaving feedback and if you have any questions, please let me know.

Amy
EXT 257

Washington
2 reviews
0 helpful votes
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23Tacoma
April 18, 2023

Awesome right price, free shipping and easy site to use

Date of experience: April 17, 2023
New Mexico
1 review
0 helpful votes
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I received my product
April 17, 2023

Thank you for your help. I was able to install without any complication

Date of experience: April 17, 2023
Pennsylvania
3 reviews
0 helpful votes
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Great experience
April 17, 2023

Awesome place to shop for jeep parts. Very easy to shop for the parts you need.

Date of experience: April 17, 2023
Pennsylvania
1 review
0 helpful votes
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Timely delivery, Nice kit, fun to get new parts. Installation easy, However the kit came with two outside left pads so was forced to use old outside right pad to complete the job. I needed the vehicle same day. Didn't have time to return.Possibly I can weld and shape the needed lower finger to complete the fork that holds the lower portion of the pad in placed due to rotor rotation. Have photos if interested. Plan to continue business with the company, ordering back brake kit next. Lesson learned check the kits for correct parts before taking car apart.

Date of experience: April 17, 2023
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback.
If you would like to discuss,
Please reach out.

Amy
EXT 257

Texas
1 review
0 helpful votes
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Amazing
April 17, 2023

Fast and easy. Love the products and super quick to install.

Date of experience: April 17, 2023
Florida
1 review
0 helpful votes
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Quick Shipping!
April 17, 2023

I ordered and two days later it showed up. Nice fast and easy. And the installation was super easy!

Date of experience: April 17, 2023
Florida
1 review
0 helpful votes
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Look Good and Easy Installation
April 17, 2023

Delivery was fast. Installation took just under a hour and a half, and that included actually reading the instructions () and drinking a beer.

Date of experience: April 17, 2023
New Jersey
1 review
0 helpful votes
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#JeepGirl
April 17, 2023

My Jeep grille was exactly the way it was shown Love it!...I have been looking for Pink "everything" for my Jeep will be ordering again soon
Thank you

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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Great Products!
April 17, 2023

We recently purchased a 1997 jeep and Extreme Terrain has the best prices and product in stock.

Date of experience: April 17, 2023
Ohio
1 review
0 helpful votes
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Tube doors
April 17, 2023

This year we adopted a golden retriever puppy...who is a bit clumsy so Jeep life with a fumbley puppy requires safety gates for the back seat! The doors I purchased were smittybuilt and are amazing. Super easy to install. They arrived within 2 days, which was perfect! Little pup had his seat belt on and his safety doors in place for his first ever naked Jeep ride! They are definitely worth the money

Date of experience: April 17, 2023
Texas
1 review
0 helpful votes
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Fast shipping, Easy purchase!
April 17, 2023

The site makes the shopping and purchasing easy and shipping was super fast.

Date of experience: April 17, 2023
Illinois
1 review
0 helpful votes
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Fast Shipping
April 17, 2023

Fast shipping. Box was really beat up when it arrived, but the top was fine.

Date of experience: April 17, 2023
Florida
1 review
0 helpful votes
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Cooling fan.
May 17, 2023

Ordered cooling fan. The one I purchased was 480. Box was opened when delivered. Installed fan. Temps ran up to 15 degrees hotter. Removed fan. Installed Mopar OEM fan. Temps can right back to normal. I knew better to install open box. Tan for an hour. Can't rerun. Product does not perform as it should. This will be my last purchase from you.

Date of experience: April 17, 2023
Support R. — Extreme Terrain Rep
over a year old

Todd,

I am so sorry to hear about your experience.
If you would like to reach out to discuss please feel free.
I look forward to hearing from you.

Amy
EXT 257

Arkansas
1 review
0 helpful votes
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Perfect
April 17, 2023

The website and customer service was very quick, thorough, and easy.

Date of experience: April 16, 2023
Washington
1 review
0 helpful votes
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Tits and beer
April 17, 2023

$24 and this thing showed up in 3 days.jeep is life! Thanks guys

Date of experience: April 16, 2023
District of Columbia
1 review
0 helpful votes
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Everything is good
April 16, 2023

Except the storage (wrong part) is comparable I need to return

Date of experience: April 16, 2023