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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I like the covers but they need have more options for tightening them around the seat!
I love extreme terrain. Everything I have ordered has been great! Thank you so much for the credits for posting pics!
The jeep mats I purchased for my front and rear floors were exactly as described and fit perfectly.
Great and easy! Easy to find what you need. Only issue I had was I order a set of fox shocks. Everything showed arrival time was set for a Saturday. I got 2 shocks on that day then the other 2 Monday. And not even two fronts and two rears. I got a front and rear each day lol which made no since, because I ordered the set as a whole or "package deal" on the same day.
Still working on get the right items received two orders of the wrong items. They where suppose to be a set of four front and back received two sets of front only was issued store credit for one. Thinking the one set kept was the right one opened it and started installing to find out there were one the fronts in the set. Tried to get just the back vents was that couldn't be done so returned the second set waiting for store credit on that one as well.I hope the next order goes a little smoother if not I will just get a refund and buy somewhere else.
I am sorry to hear about the issues you had with your window vents.
I see you have been in contact with our customer service.
If you have any questions, please let me know.
Amy
EXT 1257
Had what i was looking at a good price.
ET contacted me in less that 24 hrs that they could not ship to a PO Box, to which I replied and they had it corrected within the same 24hrs. Communicated clearly and quickly which was much appreciated!
Man don't ever get the wrong part...
You will never get your money Back
Stay Away from them!
Don't worry I will put this on Google review and facebook and everywhere else Don't Shop from here if you want any kind of customer help
I am really sorry to hear about your experience.
I reviewed your order and I see you have spoken with
Our customer service.
Please if you have any other questions let us know.
Amy
EXT 1257
Shopping online through extreme terrain was almost the best online shopping experience I've had. The website is easily manageable, and I found what I was looking for with ease.
Good price and fast shipping. Well packaged, too. Thanks
Easy process and checkout. Customer service was helpful the only thing is I wish I would have known that they offered military discount before ordering.
As always you guys have the best products at a great price. And, you ship super fast. Thank you for being rock stars!
My 2K Jeep TJ with an old Skyjacker 4" budget suspension lift needs new rear sway bar bushings and end link bushings. So glad that ET has them bundled. Ordering was smooth. Was shipped right away. So far so good being that this is my first order.
I purchased the plate because I believed it was needed in order to place a different rim on my spare tire holder. However, once I picked up my rims I discovered this plate was not needed and made a very easy return. I have other items on my wish list so I'll be coming back for more stuff.
Great floor mats for my 2014 wrangler are essential for protecting floors from dirt, debris, and moisture. They come in various materials such as rubber, vinyl, and carpet. The best floor mats have anti-slip features to prevent accidents and are easy to clean. They also come in different sizes and shapes to fit any space. Investing in high-quality floor mats can prolong the life of your floors and enhance the appearance of your space.
Part arrived promptly. Well packaged. Part looks well built. Look forward to adding some more parts to my truck.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you have any questions-
Please let me know.
Amy
EXT 1257