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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Bumper came in 1 day early, no problems, bumper was not damaged
Great product, price, and delivery. Great job. Thanks so much.
I purchased Bestop Trektop NX Soft Top, Black Diamond (07-18 Jeep Wrangler JK 4-Door), and it is the loudest top I have ever owned. It flaps loudly when you're driving. Not happy with it but not purchase g another one.
Good products, fast shipping, products fit my vehicle. Great selection with plenty of information to help make an informed decision on my purchase.
Very easy to find what you're looking for on the site and delivery was faster than expected. I'm very happy with my experience.
Quick and a person I spoke this afternoon was pleasant enough to give me some answers regarding my order of truck bed cover forgot to ask his name again though he mentioned when he answer the phone
I'm so happy with my running boards! They look great, and the were simple to install!
These were so easy to put on. At first the holes weren't lining up so I was getting ready to box them up and send them back. But then I thought they make these and sell them all day. Maybe I should read the directions sure enough it said bolt everything up loosely then Line up the bolts to hold the bar to the bracket. So I did it again put everything on loosely and it fit perfect. Nice job love the price. Supposedly it had minor scratches on them but I couldn't find them well pleased good company delivered quickly
Easy site to navigate, good part description and quality. Fast shipping
Easy and Quick! The website made it extremely easy.
Convenient, easy to order and delivered as promise
I purchase from this website a lot, im never disappointed with what i get. Although, I never get emails confirming my order or tracking information for it.
Thank you for your feedback!
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Amy
EXT 1257
I was looking to purchase a bumper and called to find out what exactly was in the box. The rep that I spoke to told me that the parts I was looking for was not included and he stated that the company did not sell them separately so I did some research and found the parts on their website and called back. The next rep I spoke to was more helpful at first but again didn't quite know what was in the box until I pressed and said until I know exactly what's in the box I'm not going to purchase the item. I was fine purchasing the parts separately but before I did I just needed to make sure they were in the box or not, and finally I was told with 1,000% assurity that all parts I was asking about were in the box. We shall see when the item arrives! Long story short, Extreme Terrain almost lost my business due to a clueless phone rep.
I am really sorry to hear about your experience.
If you would like to discuss this, I would
Be happy to speak to you about it.
Please feel free to reach out.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your soft top.
If you have any questions- please let us know.
We are happy to help.
Amy
EXT 1257