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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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There are a lot of websites out there but Extreme Terrain has always been my go to. The pricing but more importantly the products that they offer stand out. I love the installation videos as well, which is a huge help for me when trying to save money and do things on my own!
All is good except when I received it and opened the box the bumper has a heavy rhino liner look. In the text it says textured. But the pictures do not indicate such a heavy texture. I am trying to decide if I should keep it or not. My front bumper is powdercoated but much smoother.
I love this site they are always helpful anytime I have ever needed to either return or order they are always there for me
The process from start to finish of finding the correct product I needed along with a generous tutorial that could help anyone install the product made my installation a breeze! Have already made another purchase from ET since buying my first.
These guys are the best easy to work with great parts
There visors cave in on time and in great condition. They didn't have any instructions, but installation was so easy. Transformed ther look of my jeep. Thanks
As always, the customer support is great. The website is easy to navigate. The parts always fit like OEM parts. This is the place to buy TJ parts.
Tonneau cover arrived missing parts. Told that the parts are no longer available. Offered a $25 credit to source them locally. The missing parts are custom-machined and threaded aluminum inserts. There's no machine shop on the planet that will do that work for $25. So it's being returned (about the only positive thing here), but it's still going to cost me gas and way too much time to return this thing. Terrible experience.
I am very sorry to hear about your experience.
If you would like to discuss it, I would be happy to speak with you.
Amy
EXT 1257
Great product & perfect fit! Came with all new hardware, made my life easier. Will be buying again for my future purchases!
Easy to navigate website and products worked on vehicle they said it would. Will order from again.
No tengo duda en la calidad y servicio, jamas pense que me proveherian en tan solo 24 horas! Sin contar que heche un vistaso para compras futuras,debido a su aplico maletin de acsesorios y repuestos para rusticos, muy complacida.
The customer service at Extreme Terrain is courteous and very helpful.
I have never had an issue with Extreme Terrain. I always get good customer service and good value for the expenditure.
Fast and easy no hassle great experience a pleasure to do business
Put items in my cart but was unable to check out with the computer. Had to use a mobile device to complete the checkout. Was told by an email I had a $10 credit but it never showed up at checkout.
I am very sorry to hear about your experience.
If you have questions about a credit or would like assistance applying
One when you are placing an order- please reach out to our customer
Service. We are happy to help!
Amy
EXT 1257
Thank you so much perfect fit no problem. Great experience be honest with you. I bought another one from another manufacture and it was the worst. But thank you so much. My jeep looks great and it fits perfectly. Thank you.
I received all my items in a timely fashion with no difficulties, will order from again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you have any questions about your product or
Need assistance- please contact our customer
Service. We are happy to help.
Amy
EXT 1257