On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My order arrived ahead of schedule. Business was done well and love the product!
Exactly what I wanted and the price was great. You have great prices.
These are the best latches. Locks hood down great installed correctly. A+++++++ rating.
The web-site is great. Easy to navigate and good details about products. The coaster lights I ordered broke when I tried to plug in the charger cord. Very cheaply made. I would not recommend these to other customers.
Website was easy to navigate, found my part quickly and the product came faster than anticipated.
Fast delivery and the install was quick and easy, the oracle lights work fantastic
A customer of mine recommended That I order his parts from this vendor. I am more than satisfied with customer service experience and parts. Sales rep answered all my question
Didn't take long for me to find the parts I needed and said parts arrived less than a week later.
Quick shipping, tires and rims were packaged great and arrived in excellent condition.
Shipping was quick two days, box came in good shape and there is adequate protection in the box. Pulled it out and it looks awesome! Huge update from the stock in my opinion. Easy install minus the electrical if you aren't great at it. Make sure to disconnect the battery before doing any electrical! Watch the install video as well as that's helpful, I didn't add a button as I installed it onto my Aux 3 in the jeep for easier access. After completion everything works and looks incredible! Already planning my next purchase!
Easy as pie! Exactly what I ordered in a short amount of time.
I put this tent up in a few minutes and on my truck the day after I got it. It looks amazing. I couldn't do it completely alone. Just needed someone to stop the poles from sliding while I bent and inserted the other end, but I am an amateur at this sort of thing. I then blew up the air mattress I bought separately and it fit perfectly. My neighbor came out and yelled over that it looked awesome. Can't wait to use it. I'll add a pic if it lets me.
You send out codes that offer $10 off but they don't work don't send if they will not be accepted it frustrates the buyer and slows the process down
The installation time quoted was 60 minutes but for a first timer it really took 2 solid hours just to get it right
You send out codes that offer $10 off but they don't work don't send if they will not be accepted it frustrates the buyer and slows the process down
The shopping and ordering process was great. Customer reviews are nice, but seeing actual install photos were super helpful. The installation video was outstanding.
Great selection. Great product. All the sizes. Fast shipping
Fast and easy. Like the choices and prices. Great website with a lot to choose from.
Very easy to navigate the tire and wheel packages. Found what I wanted and a good price.
Best site for all things Jeep and great customer service. Shout out to Annette.
Someone had slotted the wrong item in the slot at the warehouse, what I received is not what I ordered but the return so far seems to be easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you have any questions or need assistance-
Please feel free to reach out to our customer service.
We are happy to help.
Amy
EXT 1257