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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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If I didn't get my delivery so what do you think my experience was?
They have everything you'd want and then some. Great prices with fast shipping. You can't go wrong with buying your parts from Extreme Terrain!
The parts didn't fit unfortunately. When I reached out to try and return, there was no help.
I am so sorry to hear that your fender flares did not fit as expected. I have reviewed your order and I do not see that you have contacted us about this issue as of yet.
We would be happy to help with this. I have sent you an email. Please feel free to contact us if you have any questions or if you would like assistance with your fender flares.
Thank you
Amy
EXT 1257
Easy ordering and reasonable delivery time. Item arrived as indicated and in good order.
Website is easy. Delivered on time. I buy most of my stuff from you guys.
Great service! I would recommend Extreme Terrain to anyone looking for accessories for their 4 wheel drive vehicle.
Love that you can enter your Jeep model and shop based on that.
Ordered two items. Said both would be delivered next day. First item came a day late and second item is still not shipped.
Thank you for reaching out I see that your Cab cover and headlights both shipped out standard shipping and have both been delivered.
Please feel free to reach out if you would like to discuss your feedback or if you have any questions.
I would be happy to speak with you about your orders.
Amy
EXT 1257
Website was smooth and nice to use,
I definitely will shop here again, thanks.
It fit perfectly on my truck but due to having a single cab I had to buy a 14 inch extender from autozone for it to fit appropriately
I order my products and in no time at all it was at my door step
Shipping estimates weren't even close to accurate. Was several days before in stock items shipped took over a week to get. Nof the 2 days advertised.
I am very sorry to hear that your Front Door Latch Presenter took longer than expected to arrive.
Please let me know if you have any questions and if you would like to discuss your experience.
Thank you for your purchase and your feedback.
Amy
EXT 1257
I ordered fender replacement grommets. They came in record time! Thanks!
Super fast shipping. Everything looks great. Rear bumper already installed!
Slater handled everything i needed in a quick orderly fashion. Thanks
Input vehicle information and site provides items available for your vehicle…makes finding items very easy. Items received are exactly as described and they provide prompt shipping of your order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out! I have reviewed your order for your Mopar Locking Gas Cap and I do see that this item was delivered.
I called and left you a voicemail to thank you for leaving feedback and make sure all of your questions and concerns have been addressed.
Please feel free to contact me back. I would be happy to speak with you about your order.
Amy
EXT 1257