Extreme TerrainReviews 13,891

I love ordering from Extreme Terrain! I have always gotten great service and if I have questions, there is always someone available to help.

Always and I mean always the best place to order. I tell all my friends about you guys. The best in the biz. Thank you for all you do

For some reason my account that's REAL got flagged by customer service. But figured I'd give it another shot and see if I can actually get my order this time

Thanks again. My only complaint is the consultant pop ups. Before I can even experience your site. I'm bombarded with "join this" "Mail me this" "Did you like our website" Please allow your customers to actually do something on your website before you throw a beraid of questions in our faces. All companies do this and it makes us want to go somewhere else

Always on time and sometimes items arrive before the actual date

I have had nothing but a great experience with Extreme Terrain. The website is easy to navigate, and the customer service is awesome. Please keep it up.

You can find what you need in a hurry and get full description of products.

Add this say I'm very happy with the purchase. Total time of installation two hours. I'm not handest guy in the world, but I do brakes and rotors on my own oil changes and all the installation of the shocks was a lot easier than expected.
Since I had original fox shocks on the vehicle, which, after doing the installation, I realized that three of my four box shocks were bad. After installing the new shocks, I was surprise how smooth the ride was. I would purchase these again.

After many months and much research, I found the replacement brake rotors for my 2013 Ford Raptor pickup on the American Trucks website. I called in to make the order and spoke to Erik K. To place. After some conversation Erik made and effort to convert me to a similar Powerstop product that I had already reviewed and eliminated as a choice. The issue was, I desired a brake rotor with a dimpled and grooved design as opposed to a drilled and slotted model. My contention was that, in my experience, drilled rotors had a propensity to crack over many heat cycles. Erik contested this fervently but I held my ground, preferring to insist on the dimpled and grooved item. Some time was spent going back and forth over the merits of drilled versus grooved rotors but finally my original order was placed as well as for a companion set of brake pads made by EBC. Again, some attempts was made to sell me a Powerstop product which I declined. I don't fault Erik for trying to sell Powerstop products as the reason for my call was to ascertain correct sizing and application and Erik certainly provided that. What I find suspicious is that when calling for technical input, it should be made clear that Powerstop is inducing your representatives to feature their products over other comparable ones. Erik did, indeed, discuss the merits of various designs of brake parts and provided, as well as price comparisons. I just found an emphasis on one particular manufacturer over another to be a bit shady. Ultimately, my selections prevailed and I placed my original order. If one manufacturers products are unreliable, poorly made or have other demonstrable faults, they shouldn't appear on your website. Consumer complaints and returns are an accurate gauge of these factors and your product offerings should reflect that. As truck owners, we rely on American Trucks and other vendors to supply us with the best of what the industry has to offer at a cost below that of what is charged by dealers and third party mechanics. Also, many of us wrench on our own trucks and for that, American trucks and others are a valuable necessary source for our parts and accessories.

Service is really good and they usually have parts I am looking for