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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I have been impressed with dealing with them and they seem to be willing to answer questions. I have ordered many things and great luck so far.
I ordered a seat bracket 3 days ago. Since then I've received multiple emails wanting me to review my experience with extreme terrain. My only experience so far is they pester with emails.
It literally took 4 minutes on their website to figure out what part I needed for my year/make/model. The price was lower than anyone else and I got it delivered in less that 24 hours.
If you need Bronco parts you are a fool to go anywhere else. I will certainly be a repeat customer.
I bought the same Item less than a year ago and you've since increased the price 23%. I called to ask for assistance or at least an explanation and was told there was nothing to be done. I probably won't shop with you guys anymore. 23% increase with no justification doesn't feel right.
Hello Canaan,
Thank you for taking a moment to share your feedback with ExtremeTerrain regarding your recent order for the RedRock Full Width Front Bumper with Double Grille Guard. We value the feedback that we receive so we can review the comments and make improvements to the products and services we offer our customers.
I can understand your frustration when you went to reorder the bumper and there was an increase of 23% from the prior year. We do take into consideration many factors when setting the pricing for our items. It is our goal to have affordable prices for our customers and make sure they receive a quality product. Due to the increase prices in materials and shipping over the last year, we have had to raise our prices on some of our items. We completely understand you concern with the price increase, as we are customers as well.
Due to this situation and to thank you for being a valued ExtremeTerrain customer, we issued a credit to your account that can be used on a future order. Please note, this credit will be valid until 5/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I'm a first time jeep owner and I came across Extream Terrain on a YouTube video. I went on the website and couldn't believe what they have to offer for jeeps. My first perchace was a pair of step bars and I will definitely be back for more!
For some years I wanted to upgrade my Tacoma. I went to a local shop to get some new wheels and they told me about this site. It's been a glorious time!
Lots of information especially the videos with transcriptions really help nail down the choice(s)!
Was shopping and wasn't sure if what i wanted would fit and Christopher P. Helped me and answered all my questions and checked to make sure it would fit, Great guy and lots of help. Thank you
Fast response and very knowledgeable. I had a problem trying to figure out what fit in the space between the lift gate (glass) and tail gate on my 2002 Jeep Wrangler TJ. They had me send them pictures and problem solved the solution. I am a repeat customer and plan to check this website first for my continuing rebuild journey for my Lil O Man.
Have purchased multiple products from Extreme Terrain. When I have product questions, the staff is friendly and knowledgeable. Also the videos linked to the site have been very helpful when Installation questions have come up!
Sent the wrong fuel injector twice... I purchased a full set of 6 j******* injectors. 5 showed up. The 6th injector showed up the next day but was the wrong injector. It has the part # *******aa... the injector is the exact same size except the slots for the clips are lower then the j*******, so they don't fully seat down.
Russell,
I apologize, I wanted to add, that we issued the credit under the account registered to email address that you sent the review to.
Thank you
Any time I want to upgrade something on my jeep, Extreme Terrian is the first place I go. Always have a great experience with them and have been ordering from them for the past few years
The website was very easy to navigate. I really liked how it tracks what will fit your truck instantly. Also liked how the tires that fit yours rims are laid out to pick from after selecting Method Wheel Size you decide on.
The items seemed to ship same day. Just waiting on notification for my lift a day later!
I will tell anyone who will listen how awesome extreme terrain is. I ONLY buy jeep parts from XT. They are where I spend all my extra money. Thanks Team!
Placing the order was relatively easy and the website was easy to navigate. Of course at the bottom of all of the multiple emails that I receive it says that I chose to give them my email and to receive messages from Extreme Terrain. The interesting thing is that if you don't give your email you cannot order. So it's a catch 22. I have to give my email therefore I am agreeing to receive 10 emails a day from Extreme Terrain, which I did not do. So just rest assured that if you order something from Extreme Terrain, you will begin to get bombarded with emails. It's possible to order the exact same parts from Amazon and I thought that I would give Extreme Terrain a chance. Give another company some business. I won't be giving Extreme Terrain, any more of my business. Even to submit this review, I had to give them my email.
Hello John,
Thank you for taking a moment to share your feedback with ExtremeTerrain regarding your recent service experience. We value the feedback we receive as the comments help us to make improvements or changes to the products and services we offer to our customers.
We apologize for the frustration you are experiencing with the multiple emails you have been receiving. I reviewed your order and I unsubscribed you from receiving additional marketing emails and texts. I can understand the inconvenience when your inbox is overflowing with these emails.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I normally wait until I receive my item and check it out before I leave a review for the total experience but since I just ordered it like 2 days ago and have gotten like 3 emails to let us know how we did. So here's how ya did: website was pretty simple to use and I haven't received my part yet so have no idea how it will be. The amount of emails after the sale is about like the mile long receipt from the dollar general store when you purchase on item. Thanks hope you're happy!
Hello Gregory,
Thank you for sharing your feedback with ExtremeTerrain regarding your recent service experience. We appreciate the feedback that we receive from our customers as they assist us in making improvements to the products and services we offer to our customers.
We shared your concerns your with appropriate department for them to review. We do apologize for the number of emails you received regarding your experience.
We show that you ordered the Smittybilt Solenoid, Winch Replacement Part on 1/27/2026 and was delivered 2/2/2026.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I ordered a Vos Switch JL400 for my Jeep Gladiator. The website was easy to use. I placed my order mid afternoon on a Tuesday and received an email that it was it was being processed. I received another email that my order was shipped. Received a tracking # from Fed-Ex shortly there after. My order was delivered around noon on Thursday as promised. The parcel arrived with no damage. Great customer service! I will definitely order from Extreme Terrain again!
I've ordered for 2 cars now and spent tons on parts. Every delivery is either late or damaged. This is my last try to see how it goes. If it comes in on time and not scratched I will think about keep purchasing and if not I will go elsewhere.
Hello Jason,
Thank you for taking the time to share your feedback with ExtremeTerrain regarding your recent service experience. We apologize that you have experienced issues with your previous orders being delivered late or damaged.
It is our goal to have our orders shipped and delivered to our customers in a timely manner, and we understand your frustration when they are delivered late and/or damaged.
We show that your recent order for the American Modified Shark Grill was ordered on 1/28/2026 and delivered on 1/29/2026. We hope that the item was received undamaged.
Due to this situation, and to thank you for being a valued customer, we issued a credit to your account. This credit can be used on a future purchase and is valid until 5/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
The website fitment showed me a product that said it would fit my 22 Rubicon. On the same page it said it fit 18 to 22 Wrangler excluding Rubicon's. I ordered it, but customer service was great and helped me fix the situation.
I appreciate the quality parts that Extreme Terrain offers for Jeeps. I have ordered several products over the years, and all the parts have been great. Thanks for everything!
Great experience. Not the first time an order through Extreme Terrain. Items previously purchased arrived correctly and in a timely manner. Thank you.
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Hello Adam,
Thank you for your recent order and for sharing your feedback with ExtremeTerrain regarding your recent service experience. We do apologize for the number of emails you have been receiving regarding your order.
We show that you ordered the Corbeau Double Locking Seat Bracket for Corbeau Seats Only; Driver Side (91-95 Jeep Wrangler YJ) and the "get it by " date was noted as 2/18-2/25. These are being shipped to you directly from the manufacturer and once they provide us with tracking information we will forward this information to you.
We do send requests for customers to review not only the item they ordered, but also to review the process of purchasing the item through our site. We value the feedback that we receive as the comments help us make changes and improvements to the products and services we offer to our customers.
If you are referring to the marketing emails, that make suggestions for additional items that you may be interested in, you can open one of those emails and scroll to the bottom, there will be an "unsubscribe: from receiving these emails. You can also contact us and we will be happy to unsubscribe you from receiving these marketing emails.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy