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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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From fast shipping to the product itself, I'm really happy with my experience!
When you order from this place expect to get spammed. I placed an order three days ago and they've emailed me nine times and the product hasn't even shipped yet.
Item arrived quickly and was able to assemble the next day. Great work
Excellent. Easy install. Excellent quality. Product was as described.
Got here fast but the barricade bumper came with some parts that were questionable
Hi there Jeffery!
I am glad to hear that your bumper and tire carrier got to you quickly.
However, you mentoned some parts were questionable. I have left you a voicemail. I was hoping to discuss this with you.
You can return my call at EXT 1257, if you would like to provide more details about your experience or if you have any questions.
Have a great day!
Amy
Ordered the JK Wrangler delete plate. Came in on time as expected. All items included inside the package. Installation was a breeze. I will definitely be ordering more for my Jeep from Extreme Terrain!
Easy ordering process, great price and smooth transaction.
Perfect fit and looks great! I am planning to order a second for the drivers side!
Finding, saving and eventually purchasing was easy. Shipment came in shorter time than stated. Appreciate instructions and video links. Highly recommend for upgrades mods etc
I'm pretty sure the package was already shipped before I made the order. Never had an order arrive that quickly.
Easy to navigate and place orders. Online chat with real people is helpful
The product was as advertised but it could come with more detailed instructions.
The mats are great. I would order more from you but you don't have free shipping to Hawaii. Major drawback, sorry
Just ordered and part arrived in two days in good condition. Very pleased with extreme terrain as usual great job!
After ordering rock sliders for my truck, I was a little concerned about the shipping - they were asking about loading docks etc. and I just wanted them delivered to my house. Then someone called me to arrange a delivery window - I was able to arrange a time that worked for me. The delivery truck came right on time (at the start of the delivery window) and it was fine to have the package delivered to my residential garage.
Delivered quickly and safely……………………….,,,,,…….,,.,….
Very quick shipping and a huge selection of items. I would recommend this company for any products for your off road machine.
They came in when promised and matched my expectations. The price was lower than any other place I looked.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Murray,
I apologize, if you would not like to receive those emails you can select "unsubscribe" within the email.
With that said I sent you an email about your order for your Smittybilt Factory Style Soft Top Tailgate Bar because the
Phone number on your order is out of service. Please let me know if you have any questions and feel free to reply to the email or
Give me a call at EXT 1257.
Thank you!
Amy