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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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The box with the grill insert came in was bent (in shipping) and the grill insert was bent. The box did not have a do not bend label on it anywhere, My husband thinks he can fix it. Everything else was fine.
So many options, I really like the install videos.
These back mats do not fit a 2 door Wrangler 1998! They are nice quality, but I had to return them and the return process is a bit of a hassle.
I ordered lug nuts a week ago and the package still hasn't arrived and FedEx says they haven't received it. However, ExtremeTerrain sent me an email to ask how my experience was.
Brakes fit just like they should. No having to send back bc wrong ones sent first time. We will order again from here
The cover was good but not great quality. Directions were not very clear though.
Order was fast and delivered as described, now my tundra looks so much cooler
Manufacturer said the part was not available - guess what - there it was on your site.
First time shopping here. I was very hesitant but everything worked smoothly. I can't wait to make more purchases for bigger and better thingd
High quality unit. Only reason for the 3 stars is the product features states it can be installed with a ceiling height of 7 to 25'. I have a 16' ceiling, the problem is the control cord is only 6' long which is way too high to reach from the floor. Required me to modify the cord length.
I was not happy to find out I have to buy a $125+ adapter to make the cover work.
Overall shopping experience was good. However the shipment which was on the deliver and some on Extreme was a mess. My packages was first delivered to the wrong address and found that out by driving down and seeing my neighbor going through my packages and second not even getting a product shipped out and found out that got lost through the process. Over all a stressfull situation but I received everything just not in the manner I would have hopped.
The pads and rotors worked great! The callipers were an issue.
I had all of the items installed by a certified mechanic and they could not get one of the callipers to take fluid or bleed. I was unable to use them and had to pay more money to purchase callipers locally so they could complete the work that day. I have to return the defective callipers. I am disappointed but am happy overall with the remaining items so far, it has only been a day since install.
The shopping experience was extremely easy and enjoyable to navigate. I bought a bed cover and a grill guard for my husband's birthday, he absolutely loves the items and might I say for the size of the boxes, shipping was extremely fast, I got my stuff within 2 days
Great n quick shipping. Everything I'm looking for in one place
TPSM Sensors are faulty and the rude customer service lady, Kara M, was incredibly rude. Demanding I I go pay a shop out of pocket to test all sensors and then charge me for a new sensor. Why not just replace or refund me for the sensors? We'll never know but safe to say it's my last purchase with them.
Your sales rep was extremely helpful and professional appreciated how she was so helpful
Easy to confirm part fits my vehicle & the choice of brands! Part arrived quickly & was just what we needed
Browsed for my product, watched the review and install video. Immediately ordered the product after the video. Arrived very quickly and had it installed within an hour.
Shipping was quick and easy. I only had 1 issue and I'm not sure it happens to everyone. I have a 4" lift and the wheel sensor lead was a little short and I had to splice them to make sure there was enough slack for articulation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members