On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered the Rough Country OEM fenders for my 2021 Jeep Wrangler. They were not as expected. The instructions stated that there would be some modifications needed to be attached with the OEM Mopar Wheel Wells in the instructions but, there is way too much cutting and modifying the wheel well to make it look/fit properly
Very pleased with how quickly I got my order. Great service thanks
Reasonable price and fast shipping. Product matched description and images. Very satisfied. Will return for future purchases.
I'm glad I found this part; Kind of a strange part to need so it was great they had it in stock. Shipping was pretty quick too.
I found it very simple to pull up the options I was looking for and find the specific info to be able make a decision on the product. The product showed up on the day it was supposed to and was exactly what I needed.
Everythin was good. Delivery on time and everything packed and protected very well.
Thank you…
From order to delivery and installation everything thing was great.
Extreme Terrain has great products in stock at reasonable prices. Shopping was fast and free!
Happy with my purchase
Best price I could fine, fast shipping and awesome quality
There always prompt and never fail if so they back it up 100. Great company to buy from
Easy to order and easy fast shipping. Rack hasn't been installed but looks nice in box
Black hinges on a a white door completed the look I was looking for
Website navigation was easy. Found exactly what I was looking for.
The power lift a top was very easy to install and even more easy to use.
You should better pack your products so they don't get damaged from shipping. Also, it was very hard to thread nuts on bumper. The studs were heavily painted and needed to wire brush them to get nuts to thread on.
I ordered some illuminated letters for the grill of my bronco and they did not fit - way too small. The return process has been difficult and I keep getting asked repeatedly for pictures. And I get no less than 3 marketing emails per day now from Extreme Terrain.
I enjoy knowing that I can have confidence in my ordering with the tools of matching the vehicle I am shopping for.
It took about half an hour to install. The hardest part was pressing the bottom of the grille in with the new clips. I used a piece of 2x4 as to not mar up the plastic and it popped right in. I seen reviews about the clips being too small but I put them side by side and they matched I just didn't push the clip down all the way and let the installation push it on.
Took about a half hour to install I read a bunch of reviews about the clips that come with it and that they were too small but I put them sxs and they were the same size. I think people were seeding them down too far because mine worked. I will say that I did need a piece of 2x4 to pry them in so if you're having trouble with getting them to seed use wood or something that won't mar or damage the plastic.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members