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Extreme Terrain

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
291
This company responds to reviews on average within 6 days

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50,998 reviews

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Connecticut
1 review
0 helpful votes
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Fast delivery as always
September 14, 2024

I switched from Quadratec to extreme terrain for all my Jeep needs after a Jeep top took 6 months to arrive. Always more than pleased with Extreme Terrain!

Date of experience: September 4, 2024
West Virginia
1 review
0 helpful votes
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Looks great.
September 14, 2024

Easy install, took about hour to install. Looks great. Received fast once ordered.

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
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Product as Purchased
September 14, 2024

I have a PO Box and USPS would not accept delivery from Fed Express. Luckily it's a small town and the Postal Service lady called me and I was able to catch the Fed Express Driver at a different location. Please use USPS when requested.

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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Replacement HVAC Fan Control switch
September 14, 2024

Fast delivery! The switch is what my Old Tub needed to get her fan speeds back.

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Only shopping with XT going forward.
September 14, 2024

Fast shipping, outstanding customer service, and consistent pricing. It was an exceptional experience and one that will make me a loyal customer going forward.

Date of experience: September 4, 2024
California
3 reviews
0 helpful votes
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Poor packaging
September 14, 2024

My rock slidders were scratched from poor packaging box was very heavy so it should have been packed alot better and it got torn as well but I know fed ex had to do with bad handling but could have been avoided if it was pack more professional...

Date of experience: September 4, 2024
District of Columbia
1 review
0 helpful votes
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Awesome
September 14, 2024

Awesome easy and quick online made it easy to complete my order

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
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I will not be ordering from this store
September 14, 2024

I ordered $1800 worth of stuff in ONE order and I am sending 3 back. It is costing me $45 to send back but was free to ship. This is insane! I will not order from here again.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Details for the bumper weren't correct
September 14, 2024

The OEM fog lights cannot be mounted onto new bumper. Now I need to order additional fog lights.

Date of experience: September 3, 2024
Kansas
1 review
0 helpful votes
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Came quick
September 14, 2024

Needed new ball joints, ball joints came within 3 days perfect

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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Wheel
September 14, 2024

Great I love the quality and the prices. Good customer service.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Great customer service
September 13, 2024

I t was fast and easy. Great customer service thank you

Date of experience: September 3, 2024
Oklahoma
1 review
0 helpful votes
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Sweet dreams are made of these deals!
September 13, 2024

Superior customer service, outstanding products, quality pricing!

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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N/A
September 13, 2024

Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.

N/A

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Very Nice Locks
September 13, 2024

The locks for the Jeep are very heavy and sturdy. Looking forward to installing this week.

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
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Great
September 13, 2024

Easy to order, have been a long time customers, easy to find what I was looking for

Date of experience: September 3, 2024
Massachusetts
1 review
0 helpful votes
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Fast turnarond and delivery
September 13, 2024

Excellent turnaround time and delivery with ease of ordering. First time using Extreme Terrain but will return for sure.

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Fast delivery
September 13, 2024

Ordered my part, it came fairly quickly,installed the next day great service
And quality parts

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Great shipping and customer service
September 13, 2024

Shipped in a timely manor and customer service was great! I do wish they offered my 37" tires for an 18" wheel.

Date of experience: September 3, 2024
Alabama
1 review
0 helpful votes
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Shackles do not fit CJ7
September 13, 2024

Got everything, but found that I am having to modify the center braces of each shackle. The braces (for lack of a better word) are too wide for the leafspring and I am having to cut them down.

Date of experience: September 3, 2024