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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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I switched from Quadratec to extreme terrain for all my Jeep needs after a Jeep top took 6 months to arrive. Always more than pleased with Extreme Terrain!
Easy install, took about hour to install. Looks great. Received fast once ordered.
I have a PO Box and USPS would not accept delivery from Fed Express. Luckily it's a small town and the Postal Service lady called me and I was able to catch the Fed Express Driver at a different location. Please use USPS when requested.
Fast delivery! The switch is what my Old Tub needed to get her fan speeds back.
Fast shipping, outstanding customer service, and consistent pricing. It was an exceptional experience and one that will make me a loyal customer going forward.
My rock slidders were scratched from poor packaging box was very heavy so it should have been packed alot better and it got torn as well but I know fed ex had to do with bad handling but could have been avoided if it was pack more professional...
I ordered $1800 worth of stuff in ONE order and I am sending 3 back. It is costing me $45 to send back but was free to ship. This is insane! I will not order from here again.
The OEM fog lights cannot be mounted onto new bumper. Now I need to order additional fog lights.
I t was fast and easy. Great customer service thank you
Superior customer service, outstanding products, quality pricing!
The locks for the Jeep are very heavy and sturdy. Looking forward to installing this week.
Excellent turnaround time and delivery with ease of ordering. First time using Extreme Terrain but will return for sure.
Ordered my part, it came fairly quickly,installed the next day great service
And quality parts
Shipped in a timely manor and customer service was great! I do wish they offered my 37" tires for an 18" wheel.
Got everything, but found that I am having to modify the center braces of each shackle. The braces (for lack of a better word) are too wide for the leafspring and I am having to cut them down.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If

