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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I like the website and the buying process. Shipping was fast.
Thanks
Website indicates this fits 2021 JL:
"Rugged Ridge Reflex Stubby Antenna; 6-Inch (97-23 Jeep Wrangler TJ, JK & JL)
SKU: J*******"
Packaging indicate this fits 97-23 TJ and JK models:
"97-Current Wrangler TJ and JK"
The provided bolts do not fit my antenna mount.
Website description incomplete, package sent without properly secured box caused hardware to be lost. Rep was friendly and helpful. Ultimately couldn't help but not for lack of trying.
Got the right products to repair my Jeep! Everything fit and I'm driving now!
Mike was very helpful with my request and made purchase seamless
User experience in purchasing was great, selection for my 2020 JT was very good,
Hoping that the tire pressure sensors I purchased will work as I won't be installing these wheels for another two weeks.
I bought a bumper and fender ls for my jeep, come to find out I can't use them on my jeep. I am not a mechanic, I bought what someone told me to. Now I have to pay 600 dollars to return them! That's crazy. Now I'm stuck with tube fenders and a bumper I can not use. I was very unaware I would have to pay that much to return.
Quick and efficient. The way it should be. Googled the product I was looking for and Backountyr popped immediately - good job marketing team.
I'm looking forward to installing my new JKS swaybar disconnects. While they were a more expensive option I can see the manufacturers quality as well as they are grease-able which my previous ones were not.
Great experience, fast shipping. Great product and love it already. If I need something for my truck again I'll will be back!
My order came in three days, and it is the perfect replacement.
I would have given a five star review, but I started receiving emails requesting me to review the product within several hours of ordering it! I received 6 requests in total, in two days.
As I said, the part is perfect- strong, and well made.
We'll build holder, thank you, fast service will buy again!
Item was as described. Very good fit. Bought this for my 2024 Jeep Wrangler. Would recommend this product
I ordered headlights, they shipped same day & were received a couple days later.
I found exactly what I was looking for my Tacoma. I can't wait for my future purchases and my catalog
Totally awesome product, fits like factory. Just as described, and recieved timely. It only took 30 minutes to fully install. Quality and ease of installation make it worth every penny.
Found it easy to order. The suggestions or what other people bought reminded me to order a couple things I didn't think of. Overall a good experience!
Seats arrived on time. But they would not fit my jeep without drilling new holes in the frame. Very helpful in return process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth,
Sorry I missed you I just left you a voicemail, as I stated I am unable to locate an order with your email that has a bumper and fender on it if you would like to give me a call back I would be happy to look further into this if we can find an order. I apologize that you are unable to use these items on your Jeep and I look forward to speaking with you.
Thank you,
Allison EXT 1896