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Europcar Greece

3.7

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Europcar Greece Reviews Summary

Europcar generally garners positive feedback for its professional staff, reliable vehicles, and overall customer satisfaction. Many customers appreciated the cleanliness and condition of the cars, as well as the helpfulness of the employees. However, significant concerns emerged regarding lengthy checkout processes, inefficiencies in data entry, and unexpected charges, which detracted from the overall experience. Additionally, issues with vehicle availability and transparency in pricing were noted. While the company's customer service is often praised, operational delays and policy rigidity suggest areas for improvement to enhance the rental experience.

This summary is generated by AI, based on text from customer reviews

service
7
value
7
shipping
4
returns
4
quality
7

We monitor reviews for authenticity

Switzerland
1 review
0 helpful votes
Follow Paolo U.
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I have rented a car at the airport
August 15, 2022

I have rented a car at the airport. The service was professional and the people very polite.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
Follow FRONTALI R.
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The car corresponds to the one booked the employee at the desk spoke quite good English

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

France
1 review
0 helpful votes
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Navette aéroport /agence gratuite
August 15, 2022

Navette aéroport /agence gratuite
Voiture neuve mise à dispo rapidement très bon acceuil professionnel, retour rapide également, très bonne agence je recommande merci

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

France
1 review
0 helpful votes
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Very good agency with very good people, car was New.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Serbia
1 review
0 helpful votes
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It was petfect!
August 15, 2022

It was petfect!
Staus of the car was new and service was good.
But it is difficult to find rental area.
It is better to notify exact position by the map.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
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Gentili ci hanno anticipato di mezz ora il noleggio dell auto le macchine purtroppo avevano diverse ammaccature comunque con foto e video fatte per correttezza alla riconsegna non c è stato nessun problema

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Greece
1 review
0 helpful votes
Follow Anna H.
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Everything worked out perfectly with no issues. Great service.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
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Very nice service, the crew was very kind and helpful, would definitely recommend.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
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Everything perfect
August 15, 2022

Everything perfect. Car was new. Assistance great.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
Follow Corrado B.
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Tutto ottimo, navetta da e per l'aeroporto e consegna dell'auto veloce.
Molto affidabili

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

France
1 review
0 helpful votes
Follow Stéphane A.
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People were very nice and helpful; the car was clean, in good shape and easy to drive

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

France
1 review
0 helpful votes
Follow MARGOT V.
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This rental car save us
August 15, 2022

This rental car save us. The two man's are kind and they explain to us clairely. I recommand.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Germany
1 review
0 helpful votes
Follow ASHLEY D.
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Amazing staff and customer service!
August 15, 2022

Amazing staff and customer service! Thank you so much!

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Cyprus
1 review
0 helpful votes
Follow Michalis C.
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Excellent I received a new car Toyota Yaris cross which was clean and was excellent for a family of 4.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Greece
1 review
0 helpful votes
Follow LOVICHI K.
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Professional and efficient
August 15, 2022

Professional and efficient.
Car in perfect condition
No surprise

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Greece
1 review
0 helpful votes
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Very helpful service
August 15, 2022

Very helpful service. Staff were very customer oriented. Good they could speak English to understand any difficulties.

Date of experience: August 15, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Greece
1 review
0 helpful votes
Follow Daniel A.
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All easy and efficient: individual pick up at the airport, quick documentation, quick return
Car was new and perfectly in shape

Date of experience: August 14, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Italy
1 review
0 helpful votes
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All is was perfect with the agency
August 15, 2022

All is was perfect with the agency. Only a note but I think important. In airport are not signal that indicate where is that the EUROPCAR agency.

Date of experience: August 14, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you for sharing your experience with Europcar Greece. We are committed to providing our clients with exceptional travel experiences.

In spite of the fact that all instructions were in your voucher, we can't display any signage at the airport or in the arrival hall due to airport regulations.

We look forward to serving you on your next trip

Remain at your disposal.

The Customer Support Team

Greece
1 review
0 helpful votes
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Overpriced for an old and category A car.
Otherwise great experience tu check in an withdraw the car, Europcar personnel in Kefalonia airport was really nice.

Date of experience: August 14, 2022
Europcar G. Europcar Greece Rep
over a year old

It is greatly appreciated that you provided us with feedback at Europcar Greece. Thanks for letting us know you enjoyed your experience with us.

We look forward to serving you again soon.

Best,

Europcar Greece Service Team

Israel
1 review
0 helpful votes
Follow Hadas G.
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Great service
August 15, 2022

Great service
Nice sales man - thank you
The only problem- the agency is not close to the airport and it takes a lot of time to understand how to reach the agency.

Date of experience: August 14, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you for sharing your experience with Europcar Greece. We are committed to providing our clients with exceptional travel experiences.
In spite of the fact that all instructions were in your voucher, we can't display any signage at the airport or in the arrival hall due to airport regulations.

We look forward to serving you on your next trip

Remain at your disposal.
The Customer Support Team

From the business

From October 2021, Europcar will be managed in Greece by Kinsen Hellas, which is the beginning of a new era for Europcar. Our rental stations have been recently remodeled for your convenience, and our customers can expect high-quality, consistent service.
You can explore and save more when you book online with Europcar, whether you are traveling for business or pleasure. Eco-friendly vehicles are available. Our online booking process takes just a few seconds. Our roadside assistance is available 24 hours a day. We guarantee the best price. We offer single-trip and monthly car rentals with risk reduction coverage and a free loyalty program. With Europcar, you can drive 24 hours a day.