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eCycleBest

1.2

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eCycleBest Reviews Summary

eCycleBest has a rating of 1.2 stars from 124 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eCycleBest most frequently mention customer service, total scam and phone number. eCycleBest ranks 57th among Electronics Recycling sites.

service
7
value
5
shipping
6
returns
6
quality
7

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Georgia
1 review
0 helpful votes
Follow John S.
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Like most others who have posted here, ecyclebest basically stole the two laptops I sent them. Although the initial response - packing box received, etc. is good, there is actually no money ever reimbursed to my knowledge.

Date of experience: November 16, 2016
Michigan
1 review
0 helpful votes
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Rip off
November 11, 2016

This bull$#*! $#*! website told me they would give me 75 dollars for my tablet so i sent my tablet to them in good condition i got a check the next day saying 11 mfn dollars like wtf...!

Date of experience: November 11, 2016
California
1 review
2 helpful votes
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The receiver for the company is Hays Financial Consulting out of Atlanta. They request that you go to their webpage and input your email address to help keep you updated on the status of the case. Also, so they have a way of contacting you to hopefully return your property.

http://haysconsulting.net/laptop-desktop-repair-llc/?docket

Date of experience: October 20, 2016
Egypt
1 review
0 helpful votes
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Crooks
October 19, 2016

These are obviously crooks. I sent them a laptop which they initially valued at $65 and then they informed that it is worth $13 only, and when I questioned the valuation procedure and details, they sent me a phone number for follow-up that doesn't work, and after that terminated their email address. I never received even the $ 13 payment. They are simply crooks!

Date of experience: October 19, 2016
Florida
1 review
4 helpful votes
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Negative 5 Stars
October 13, 2016

The company was closed. All shipments have been seized. The receiver is haysconsulting.net
You need to file a complaint I sent 2 devices to them and after intensive calling i finally got through the logistics company and told me what happened.

Date of experience: October 13, 2016
Texas
1 review
0 helpful votes
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Why did they lie
October 12, 2016

I sent my laptops in over a month ago and they stilll haven`t contacted me but only to see if i knew the BOI password then they said I owe them $10 and still haven`t see me my money and no one answer when I I wish knew this site was bad before I sent my laptops in someone should put them on blast on you-tube so others can see.

Date of experience: October 12, 2016
California
3 reviews
0 helpful votes
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Total Ripoff
October 7, 2016

I sent them my Iphone 6 plus. Received an email that they had received my phone. No word ever since. That was over one week ago. When you call their phone number, it goes right to voicemail with no opportunity to leave a message. No response to email inquiries either. Do not use this company for any reason.

Date of experience: October 7, 2016
Arkansas
1 review
1 helpful vote
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Scam artist
October 4, 2016

I send them two phones and I have not heard anything from them everyone should get together and sue these thieves.

Date of experience: October 4, 2016
Georgia
2 reviews
0 helpful votes
Follow L R.
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I sent my iPad2 expecting $147. It was like new, even had the original box. I got nothing. I sent 3 emails and again nothing. When you call the listed number, it states you have called outside of their normal business hours even though it is not.

I took pictures of the label and was able to track the delivery. I have filed a complaint with the USPS for fraud.

Date of experience: October 3, 2016
Tennessee
1 review
0 helpful votes
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Online it said I would hetes $250 and after they "evaluated" my phone they said I will get a check for $35! I was stunned and emailed them immediately to demand my phone back but looks like that won't happen with all these terrible reviews

Date of experience: September 26, 2016
Pennsylvania
1 review
1 helpful vote
Follow Angela M.
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I agree with most of the reviews. I used other recycling companies and never had an issue. I was quoted $104 and was sent $8 for a HP laptop. I don't have problem with the payment being lower than the quote due to what they "value" the device. Who would recycle for such a low payment. I could've donate it to a public school or homeless shelter if they were only going to pay such a low amount. Customer Service obviously ignores all emails even though they state an agent will contact you with 48 hours. I tried to speak with someone & got disconnected after holding for over 28 mins. They informed me, before the disconnection, that I had 5 days to agree with the new value of my device. Nowhere in the email does it state that I have 5 days but its in their "Terms & Conditions". They are a complete ripoff! DO NOT USE THEM! Gazelle is one of the best around. This is what happens when you something seems too good to be true.

Date of experience: September 23, 2016
New Jersey
3 reviews
1 helpful vote
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Terrible
September 16, 2016

I agree with most. Quoted over $250 for my laptop... sending $16 check. Ridiculous. And customer service sucks. Never heard back from them!

Date of experience: September 16, 2016
New York
1 review
0 helpful votes
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SSSSCCCCAAAAAAMMMMMMM
August 23, 2016

They stole my iPad! Stay away from this horrible company. I can't even get it back! Can we report them?!?! Where do I even start! I'm so angry!

Date of experience: August 22, 2016
California
2 reviews
6 helpful votes
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I just simply want to warn people to get away from this company. If I can give 0 star for rating, I should give it. My Samsung Galaxy On5 (brand new with original package/ never used before), it said on their web ($100), then I sent it in and I got $20 after inspection. What the hell? Plus it is not even cash. I felt like I just lost my phone. I called to their purchasing department and said they had recycled my phone. I called it within 2 days after I received the email. I emailed them right away and told them that I do not agree $20. They are trying to rip you off. Men, I still felt like I lost the phone. Please try to get away from this SCAM. These people will rot in hell since they lied that my phone condition is not the same as I said. My new phone with original package is gone. I can sell it to 3rd world country and gonna get $100. But, anyway, at least I found out this is SCAM. I have another 2 new phone which I will never work with them anymore. Thanks, I do not sell all of them to ecycle, (Cashforlaptops, CashforiPhones, SellYourCell, etc). These are all of their web. Please do not sell the phone to this company NEVER.

Date of experience: August 19, 2016
Michigan
1 review
2 helpful votes
Follow Josh F.
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I sent in 10 laptops and 1 iphone (Yes I'm a bit of a techno-hoarder) to eCycleBest. The initial quote on the website came out to a whopping total of $1000. Not bad for all of that stuff. They were super fast at sending out packing materials... that's where the positives end. Two months later and I didn't hear back from them. I ended up calling them twice a week for three weeks until they finally had a quote ready for me. Drumroll please... they offered me a total of $80 for everything. UNBELIEVABLE! I immediately told them that that was the cost of only one computer. They "reassured" me that the market value for these computers was only that much, but they were being nice by increasing the offer to $100. They further explained their initial quote by saying it is for "factory sealed" electronics. I asked for them to return the computers, they came back by saying that I would have to pay for return shipping. Obviously they took advantage of me by nagging me the entire time.
In short, don't try eCycleBest. It is a bait and switch company, the bait is the initial quote and the switch is that you have to pay for the return... you're trapped! Completely ticked off with them.

Date of experience: August 11, 2016
California
1 review
2 helpful votes
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Full of crap
August 4, 2016

I gave them my lightly used working perfectly iPad. I then called them to ask about a price and they said my iPad was beat up and wouldn't work. I TESTED my iPad before turning it in and it worked perfectly. They then told me it had no monetary value and that they would recycle it for me free but I got nothing. This company is full of crap

Date of experience: August 4, 2016
Indiana
1 review
5 helpful votes
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Total Scam!
July 19, 2016

I was quoted $150 for a 1st gen iPad Mini which seemed a bit fishy but I went ahead with it. When they had their "professionals" "inspect" my iPad, the final quote was $11. Fortunately, I was able to get the iPad back from them without any damage or anything and sold it on a different site painlessly.

Date of experience: July 18, 2016
California
1 review
1 helpful vote
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Don't do it
July 10, 2016

Like everyone else states- they are scammers. Rude, unprofessional - a big waste of time.

Date of experience: July 10, 2016
Illinois
1 review
2 helpful votes
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I got a quote for an old touchscreen laptop of $158, so I decided I would accept the offer. I should mention this laptop was in very good if not great condition. Once they finally got around to "inspecting" the laptop after a few weeks, they sent me an email that said they would be paying me $25 for my device. So, that's the scam here, they intentionally inflate their quote amounts, so they can low ball you on the actual payment, then they hide behind their Terms and Conditions that no one actually reads. I made a big mistake by not doing due diligence and researching this company before I accepted the offer. I would have found many complaints.

Date of experience: June 30, 2016
Ohio
1 review
2 helpful votes
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Gave me $33 for an initial $200 estimate. I let them know ahead of time that there was a defective hard drive so I took it out and asked for an adjusted estimate which I didn't get. Don't waste your time.

Date of experience: June 28, 2016