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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Just thought I would drop you a line to thank you for the car we had on hire last week. Your man was waiting for us at the airport and the handover was very quick and clear. The car was excellent and the drop off on our return was easy.
Thank you once again
I would like to thank you and your staff for the excellent service we received from you all.
We rent via this website to book a car every time when we go to Austria, about 5 times in a row. Cars were provided by different companies, but we had remarks to them just once, when the tires were in a rather poor condition. Apart from that – excellent experience every time, helpful staff, online booking service on a high level and a lot of cars to choose from. On our last rental we covered about 1,500 km trouble free.
Actually a great company! Got my car in Barcelona – Alfa Romeo! Fantastic car with no problem at all. The manager was very polite with a nice voice told me everything I needed. Thanks
Couldn't have been better. Frequent pick ups from airport. Car was ready when we arrived at car hire office. Very happy with car and service.
Never heard them before. Got to know through web search. They had the best deal for the vehicle I was looking for. To be honest, took a chance to go with them as neither me or non of my friends know about them. The initial deposit was only about 15% and the rest I had to pay only on vehicle collection. That gave me some confidence.
In the end everything(the vehicle, service, etc.) were as promised and excellent. I am totally happy and would definitely go back to them for my next need.
Easy, fast car hire pick up/return. Value for money as the car provided was near brand new.
I just came back from my journey in Munich where I was renting a car and I would like to share with you my impressions. The company which service I used is called economybookings.com. It was the first time I've rented a car through this company, and must say, that my first time was pretty successful. I am used to value my time, so it was very positive for me that I without troubles found a car and all the useful information at their web site. And I could choose, where to pick up my car, so I've chosen airport and when I arrived in Munich, it was already waiting for me at the parking lot.
I've saved tons of money going with this option and the more seasoned I become, the more comfortable I've found bidding and express deals. Definitely recommend this to all travelers!
The main point was good value for money. The vehicle we received was up-to-date, clean and spacious and a pleasure to drive.
It's a nice service
But if at reception person is spiking in English then it's more better
Economybookings prices were so much cheaper than the rest I booked with them when flying to Sydney for the week. They gave me a good new car at the agreed price so it worked out well. At the last minute I decided to take a GPS@ $5 per day, but try as I might I cound not get it to work properly. When I returned the car I complained and they reluctantly did not charge me for it. When I got back home my son inlaw had the same model GPS in his car and I discovered the I was not using it correctly. MY FAULT. So in hindsight they treated me very well and I recommend them
Car rental went v smoothly. Excellent car picked up at one location, dropped off at another for a good deal lower cost than I was quoted directly by any of the major rental companies.
I booked a car via economybookings.com by phone with a pick up at Marseille airport, the car was supplied by Sixt. It was my first time when I booked a rental thru such a website so I needed a consultation and manager that I've been speaking to gave me full info on my rental opportunities, additional options and explained a booking procedure. Thanks to it I knew in advance everything about the fuel policy, whether it is necessary to buy an excess insurance or not (I bought, they provide their own) and other special aspects. At the rental desk I was told exactly the same that economybookings.com manager already explained me. I got almost new clean car and even received an upgrade and as a result had a great smooth rental.
Good price and a very good car, nice comfortable and clean. Just what I aspect from your care service. I had a good experience with Booking Group!
We have used Booking Group over 8 years now and have always had a 1st class service.
Have used Booking Group over 30 times during the last 5 years - never let us down, first class service with easy access to and from the Airport - keep it up!
Very quick check out. The cars are in order from lowest to highest price that makes it very easy to decide on a rental. An imbedded print button on the delivery of the confirmation page would be a nice touch.
Thank you so much indeed for making a new reservation, on my behalf, for less expensive cost. Your kindness has already made my trip to Australia more than worthwhile even before my departure.
On more than one occasion over the years the company owner has given me her own car well outside of opening hours to help me out of a sticky situation. This will give you some idea of how serious these guys are about customer service!
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members