EconomyBookingsReviews 4,746

I booked a car and added the Full Coverage policy, I had a small incident for which I was overcharged but after months from the submittal of the case, they never got back to me and is impossible to reach their "customer service". I was able the get in touch only once and only to be told that they received my mail but nobody ever read them.

Your agents were very helpful just one thing you should be extended your hours of operation in the USA because of a time frame. I lost my original reservation but the service with the rental company was fine original and later with the other company the agents were very nice thank you for processing my refund in the time you guys told me thank you and I will use your service again I had a great time with the car my familiy was happy we enjoy the rides.

Dont use these guys! Completely misled as to the true costs of renting a car with GoldCar Tenerife who then attempted to add charge after charge on top of what had been paid through web, including more insurance than I had already booked. Gold Car then said they had no way of knowing what EconomyBookings would charge, and local charges were necessary at picking up. I cancelled and they refused to honour their cancellation process. Then were wholly indifferent to my repeated inquiries to reimbursement following cancellation. STAY AWAY!

I initially was worried about booking a car and having to pay at the booking instead of when I picked up the vehicle as I always have before... but, the price was less than half so I chanced it. Everything was fine - the car was through Dollar car rental at the airport and booked through Economy Bookings. The actual vehicle had a few issues but the people were nice and the getting of the car was as fast as the line would allow. I ended up having to extend my stay by 24 hours due to flight cancellation and I was able to reach someone on the phone without any hassel and they didn't charge me any additional fees. I thought it was great.

We dont have a option to inform on booking process that we will cross a country border, this has cost me extra 72 euros for a week. I was charged 25 euros for a fuel policy that a didnt had the chance to choose. So, because of a unclear booking process of economy bookings i had a extra cost of 97 euros per a week of rental, 2x the price i was expecting to pay when a i booked the car! I would never rent a car with ecnonomybookings again!

The vehicle I rented, a Jeep Compass, was apparently almost brand new. It included some new features unfamiliar to me, including the heating/cooling controls and other conveniences. One feature, though, was something of a source of concern -- although it always worked perfectly, once I understood it! That was, for fuel savings and environmental benefit, the engine stops after you have stopped at a light, etc. for perhaps about a minute. It starts up again automatically when you remove foot from brake pedal to begin to move forward again. Until you understand this, it can be "worrisome"! A comment of explanation by the agent before departing might be helpful.

I booked a car rental through Economy Bookings for $8 per day yesterday for a 3 day rental in Los Angeles. I called to cancel within 24 hours due to a family emergency. They canceled my reservation and when I asked if there was a fee, he said yes, there would be a $37.50 fee. Anywhere else, this fee would have been waived with a less than 24 hour cancellation but because you are dealing with a less than reputable car rental company renting their cars through Thrifty, they can hide behind that they are a foreign company and treat you like dirt if you need to cancel. I will NEVER rent from this fraudulent company again!

When I made my 12 day booking, the website offed "full coverage collision insurance for $75.00. I bought it. When I arrived at the Thrifty Rental at DFW to pick up the car they said that this "full coverage" was an Economy Bookings scam. It only reimbursed up to $1500. That wouldn't cover a fender, so I went ahead and bought the $28/day real collision coverage. I immediately tried to call Economy Bookings to get a refund and after being on hold and many line transfers, it asked if I wanted to pay for an international call to Latvia. Thrifty said every Economy Bookings customer complains about them and nothing gets resolved. I explained the situation and asked for a $75. Refund on their website and they said no. Even the rental car company said they were scammers! Beware!