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EconomyBookings

3.5

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
615
quality
683
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Marlo B.
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This service is real best. I was searching something like this for traveling but always something was wrong. But this one is really good suitable price and excellent cars. I will use this service as soon as possible. Thank you agian.

Date of experience: April 2, 2019
Spain
1 review
0 helpful votes
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Rental Italy
April 2, 2019

Even if we received another type of car, this was due to Sicilibycar.
Until now, Economybooking has been above expectations for services.

Date of experience: April 2, 2019
Spain
1 review
0 helpful votes
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Everything is OK
April 2, 2019

Booked from another city - the site is clear and convenient. Machines are clean, good condition. Make out not quickly. In general, everything is OK

Date of experience: April 1, 2019
California
1 review
1 helpful vote
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Contacted their Customer Service after 3 attempts to book yielded NO confirmation email. This took hours of being on hold.

They could not explain why there were problems with booking, but said they could fix it if I sent photos of my driver's license and credit card. Um, ARE YOU KIDDING ME?!

Illegal scam site dedicated to stealing your financial info. STAY AWAY.

Date of experience: April 1, 2019
Sweden
1 review
1 helpful vote
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Permanent shares in the company for customers, skills, usually very fast reception and delivery of the car, the ability to extend the rent during use, without a visit to the office (although probably because of such extenders and lining happen, as described above) do not try to hang it all scratches that he did not notice when accepting, everything is always fine.

Date of experience: April 1, 2019
RU
1 review
0 helpful votes
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Quick confirmation of your booking, no problem on desk with your confirmation, exact car as booked. And the cheapest rental company.

Date of experience: March 29, 2019
Arizona
1 review
2 helpful votes
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After booking, could not access booking to add my flight number. Called, but the agent was rather rude and curt. Not that helpful.

Date of experience: March 29, 2019
Ukraine
1 review
0 helpful votes
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Great company
March 29, 2019

We can safely recommend this company. Rested in Greece with the whole family, ordered a rental car to see all painted Hellas. Everything was organized perfectly. Thank.

Date of experience: March 29, 2019
MD
1 review
0 helpful votes
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Great helper for the traveler.
EconomyBookings.com Very well helped with the organization of our family tour in Europe. They helped us quickly arrange a rental car for a week at reasonable prices. We really enjoyed communication with those support. The car was clean and well maintained.

Date of experience: March 28, 2019
RU
1 review
0 helpful votes
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Thank!
March 29, 2019

Thank for the services provided! Your website really helped me during the holidays. I am pleased to use the services again!

Date of experience: March 28, 2019
Argentina
1 review
1 helpful vote
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I booked a car for 1 day for 37 euros using EconomyBooking site, and when I arrived to the company they also tried to charge me 170 euros for returning the car in a different place.
That value was never shown to me, and other companies like Avis charge 9 euros for the same.
Super abusive and super bad experience.
No Centauro neither EconomyBooking gave my money back.
Avoid both companies.

Date of experience: March 28, 2019
Pennsylvania
1 review
1 helpful vote
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I really love this website. It's very easy to navigate through this website and I loved the deals. I will be telling all my friends and family about the deal I received.

Date of experience: March 27, 2019
Belarus
1 review
0 helpful votes
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Very good
March 28, 2019

I loved the service. Everything was smooth and effortless. Great work! I will definitely use the service again and will, indeed, recommend to friends and associates. Best price, nice hotel, I will choose Amoma form my next trips, all was perfect. All the moment I got all the attention from Amoma customer service. Very nice.

Date of experience: March 27, 2019
Pennsylvania
2 reviews
0 helpful votes
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It was perfect
March 28, 2019

I love it everything was perfect and good service from the staff everyone very friendly and profectional they did amazing with everything

Date of experience: March 27, 2019
MD
1 review
0 helpful votes
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Verry good
March 27, 2019

Please continue to provide such excellent customer support. Plans change especially when travelling overseas. I really appreciated how Economybookings.com staff helped me when I had to rearrange my plans due to unforeseen complications during my vacation

Date of experience: March 26, 2019
Germany
1 review
1 helpful vote
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Easy and quick
March 27, 2019

Everything was easy and quick to understand and use. The website did not show any errors and there was no technical hiccups and everything was easy to understand

Date of experience: March 26, 2019
Israel
1 review
0 helpful votes
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Good experience
March 25, 2019

Probably will use their service again, I do have a problem with the gap between the cost of insurance online and the insurance directly with the rental company. It os always the same story.
I choose to oay more (much more) at the front desk.

Date of experience: March 25, 2019
Texas
2 reviews
0 helpful votes
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I was able to check in on a kiosk. Went out and picked my own car. Drove to the exit and my rental was complete. Super easy! Nice car!

Date of experience: March 24, 2019
Washington
1 review
2 helpful votes
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This company has terrible customer service. 30 seconds after I booked car rental reservation I realized their website had a glitch and had switched my one-way trip to a round trip, which isn't feasible since I plan to travel a long distance between Sacramento and San Diego, California. I tried to amend it, but they told me a one-way would more than double the cost of my original booking so my only option was to pay 30 Euro to cancel (for their website's mistake). I have no idea why they were trying to charge me double though when I was able to get the booking I really wanted for only a couple dollars more than their original quote with no cancellation fees or upfront payments at Hotwire.com. For peace of mind use someone else (Economy Bookings cancellation fees only get higher the closer you are to your booking date). This company sucks!

Date of experience: March 23, 2019
GB
1 review
0 helpful votes
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Лучший сервис при аренде автомобиля, оперативное и сердечное обслуживание клиентов. Отличная компания

Date of experience: March 22, 2019

Great service for tourists
October 30, 2018
Previous review

I came to the country of tourist and needed to rent a car for 90 days, where my family and I could move, the problem was that I have a disabled child and needed a certain car, they recommended this place and excellent service and the attention was pleasant. For being a tourist they gave me an economical price.

Date of experience: October 29, 2018

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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