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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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I tried to modify my booking online to change the car before picking it up in a couple of days and the website said the search results were out of date. I just finished my third attempt to call them and all 3 times, I was put on hold for 12 minutes before my call being dropped. They are impossible to get a hold of.
A very reliable company in its field and perhaps the best. More than once I use the service from them. The car is always in excellent technical condition and very comfortable. I also want to note that they have the most favorable conditions. It's nice to deal with them. It is obvious that they work primarily on the desires of their clients.
I used the services of this company several times. Every time it went well. The car is clean and comfortable. Ordering the service is convenient and simple. I recommend to all!
Aucune surprise, mail de confirmation immédiat, prix inférieur à la normale.
Je dois repartir en Israël très prochainement et je repasserais par economybookings sans hésiter.
We booked a car for Aruba Airport. Upon arrival, the agent Jimmy of ACO car rentals of from www.economybookings.com said that they were sold out and promised the car for the next day. We had no choice. Did not even have the courtesy to drop us off in the resort or arrange a taxi. Next day we called the company but no luck. They gave us a run around for 3 days and then we rented the car from elsewhere. We are still waiting for our refund. Now customer service of www.economygookings.com is giving us a run around for the refund. Has been almost a month now. Any suggestions to deal with them will be helpful.
I placed an order for a car, since it arrived at the cottage. He very graciously answered all my doubts. They have very good prices and the contract is very honest. I really liked the car, it was in very good condition
On the website you have an option to pay it all there and pay nothing at pick-up. Turns out this just means all extra fees are just charged at drop off. I cancelled my car at that point because Hertz was cheaper after economy fees and my refund didn't arrive till half a year later.
High-quality service, which I remember low prices in comparison with competitors and high quality of service provision. The car was not new, but quite excellent!
I booked on line they took 700. Out of my debt card and when I went to get the car they told me I couldn't rent a card with a debt card I have been trying to contact them for over a week still no answer very unhappy
El servicio fue excelente las ofertas super económicas fue lo q tenia pensado, hasta mucho menos de lo q imagine volvería usar la aplicación para rentar auto
Booking was easy and affordable. I had to cancel 2 days off my original rental because the airlines canceled and rescheduled my return flight early. The rental agency was great and reimbursed 2 of the days within a few hours of my contact with them. This is a big plus to me.
Really good rate. Economy booking helped me to get a really good prices. The rental company was good for the price. The car was not very clean. It was a spoiled fruit under the driver seat.
Я разместил заказ на автомобиль, так как он прибыл на дачу. Менеджер очень любезно ответил на каждое из моих сомнений, он дал несколько рекомендаций, поэтому я выбрал другой автомобиль гораздо больше года. У них очень хорошие цены и контракт очень честный. Мне очень понравилась машина, она была в очень хорошем состоянии.
I was definitely pleased with the price and the customer service when I first get there the first card he gave me was not clean enough for me. I told the service rep and he went and reported it to the manager looked out the door and said give her another car.
They took good care of me right away. I waited less than 5 minutes for a different car.
Reliable and punctual company in vehicle rental. Will provide a professional service, complementing with excellent rates without hesitation I would rent them again.
Car provided by Hertrz was great plus an upgrade free of charge. Price good, took the lowest price returned and not disappointed. Still retain all photos of returned vehicle should there be any queries arise.
I will very satisfied the sales staff were very friendly and answered all my questions
When dropping off you are always fighting with time. Dollar staff made it so simple less than a min to go through and send you off to catch your plane
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

