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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Everything went well until I returned the car. The man who took the car back was not friendly and didn't communicate at all with me. He wrote down there was a scratch on the passengers door. He never mentioned or showed me the scatch. I was waiting for my plane and looked at the receipt and noticed he put down a scratch. I called the number on the receipt when I took the car. The lady was ready nice but after over twenty five minutes she stayed I would have to call back tomorrow. Dollar's representative should communicate if they see something wrong on a return car. I have asked for a picture of the scratch. I plan on going back to Florida within the next few weeks
I like that you get exactly what you order for less money than other car rental companies. Good Good Good
Muy buena atención en dubrovnic. De hecho llovía y un empleado nos llevó al hotel una ves devuelto el auto
I found a better deal offered a couple of weeks after I had first booked. I contacted Economy booking to see about cancelling the first reservation and rebooking the same vehicle for the cheaper price. I was told she would just refund me the difference between the two deals. Perfect option! (How ever I am still waiting for the refund to be issued to my card. If it is taking awhile but still coming I would do business with them again. If they never issue the credit... probably wouldn't recommend them.)
Good company EconomyBookings. In business trips always I use its services. Cars quickly come by request. Polite operators. I recommend to all!
In general, the rest and the trip was a success.
Will still be treated. I will use your car rental later
I will definitely hire you later. I will not forget about you the next time I come back. Thank you for your wonderful work, I liked it.
Very good service, more than once rescued. Pleased with the rental price, very small. One day I ordered a car, but it was a bit "dirty", but I think it was the first and last time.
I had a great experience. They did not have the car type I booked, so I got a free upgrade. Every staff member was very kind and helpful, from counter to finding the car to checking out to dropping it off again. Price was also very good. Would do it again and recommend to anyone.
OK in the morning, got through without any problems.
Of course, there are disadvantages, but I believe that, given the cost, they are not critical.
AVOID economybookings.com if you are a US citizen renting a car in the US. They do not tell you need an international drivers license.
I still have pleasant impressions about the company. Rented a car without problems on reasonable terms. Over time, did not disappoint and the car was serviceable, comfortable. I was pleased.
On Saturday (05/18/2019) I attempted to reserve a rental car for an upcoming family vacation on economybookings.com. My visa credit card was declined so on Sunday (05/19/2019) I made other arrangements. Much to my surprise on Monday (05/20/2019) I receive an email from economybookings.com confirming my reservation. I seriously question the ethics of a company that will keep trying to complete a transaction two days after the initial attempt. Economybookings.com has agreed to refund (which I still have not received) $355 of the $394 charge, however I have an issue with being charged any amount two days after the initial failed attempt. Just to be clear, no I did not attempt a transaction on the economybookings.com website after Saturday (05/18/2019). Can anyone please help me to recover the full amount of $394.
Thank You
LeMonte Southern
Economybookings.com
616 Corporate Way
Ste 2-3973
New York, Valley Cottage, NY *******
Email: *******@bookinggroup.com
Excellent service, use for many years. Very pleased with the opportunity to rent a car in any city. Also pleased with the prices that you have significantly lower than the competition
This website is really great and I have benefited greatly from it. I thank those who are working on this great site and appreciate their efforts in serving users. I will always wait for them. Thank you.
The service was satisfied. The rental service office was located at the airport and a service employee met and escorted us. Documents issued quickly. Paid a Deposit and went to get the car. We were given a KIA Rio, which we booked on the site. The car was clean and in good technical condition. After 5 days, the car was returned here at the airport, the procedure is fast and hassle-free.
I flew to Los Angeles from Ukraine for a conference. During his stay, rented a Ford Fiesta car. Reservations were easy and affordable on site. Car rental service liked. Auto clean, serviceable.
Over and hour and half to get an agent from hire company to pick us up at airport, this was after several calls even though their office was 5 mins up the road! Totally shocking service will never use them again
The reservetion worked wall and saved some money. There was no problem at all with the part of economybookins.
I reserved a car with this company and then called Budget to confirm the reservation. They told me they would charge me the full amount plus $100.00 for the reservation even though I had prepaid Economy Bookings. I immediately cancelled with Economy Bookings who said I would get a refund minus their fee within two weeks. After eight months, and a claim with my credit card company, I finally received a refund minus about $40.00 for their fee. Their customer service is terrible and they definitely don't deliver as promised.
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members