Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Only dropped the car off here after picking it up from and was served immediately. No extra charges or problems at all
Excellent service, about 2 weeks ago I rented a car. The service is excellent, quickly concluded a contract. The staff is friendly and friendly. The support service works well, they respond on time. Cooperation with the company leaves only a pleasant impression. I recommend, do not regret it!
Very good girls from the agency. They solved a big problem in no time... (with a reservation made and paid a month earlier) I turned to them and they immediately rented me a car even without any reservation. I won't waste time next time. Directly from them
Excellent experience. Excellent and resolute staff. They solved immediately... 5 stars! And a good review from me, for your excellent work
Very convenient. They close at 9pm, even on sunday, other rental car companies in the area close much earlier. Their prices are good. The staff is very friendly. One thing to remember is that they do require 2 forms of id
Pensavo fosse una mezza bufala, Ho trovato molto garbo e professionalità nello stesso tempo, sono rimasto molto soddisfatto del servizio
Friendly, punctual, available. They never tried to charge me additional costs, on the contrary they always tried to avoid extra costs. Well maintained and clean machines
I was worried after reading the reviews in here. My experience was excellent, it went very smoothly. Staff were friendly, service was fast eventhough there were other customers on site
The car is well balanced and safe manoeuvre to have the drive smooth. I couldn't locate the collection point because there were not many signs within the terminal. The signage at airport need some improvement. Friendly staff and quick to dispatch with paperwork's. Little disappointed there was nobody to take to the car to verify pre-damages. I hope that was part the customer responsibility before leaving. I took plenty of photographs to keep if ever questions on anything. The whole experience was very good and happy with the support.
Meine Autowünsche wurden zu 100% erfüllt und das sogar sehr kurzfristig, der Preis war auch in Ordnung. Sodass ich das nächste Mal bedingt wieder bei dieser EconomyBookings Station mit ein Auto mieten würde. Auch die elektronische Auto Kontrolle auf Schäden lief bei Übernahme sowie Abgabe sehr schnell und unkompliziert
I always have a good experience with these guys. Good prices. Very friendly team in this depot, helpful and professional. The last van I hired was new and in good condition
Nettes Personal. Jedes Fahrzeug wird vor Übergabe mit dem Kunden begutachtet. Moderne und saubere Fahrzeuge
Top Vermietung mit ungeschlagenen Preisen. Fahrzeuge sind stets gepflegt und die Mitarbeiter hilfsbereit und freundlich! So macht Mieten Spaß!
Würde nirgendwo anders mehr hingehen, sehr freundliche Mitarbeiter und super Preise. Diese Erfahrung war erfolgreich
Nothing special to say except that the reception of the vehicle and the return went very well. I would not hesitate to repeat this experience
Car rental price was very competitive. You make it easy to book on your website. Will definitely use you again! Thank you.
Speed, professionalism, welcome... perfect, always satisfied. Quality car and very clean. Very good service, I will say it again
Very clean car. Too bad that for people with an account at EconomyBookings, this is not to report because waiting too long (when I arrived at the operator the latter told me that I did not have to be in the queue
Accueil sympathique, bon service, rapide, aussi bien pour prendre la voiture que pour la déposer. Voitures nickel, très bien équipées par défaut
Très bon service et très professionnel. J'ai juste eu un peu de mal à trouver la voiture dans le parking P6 de l'aéroport de Nantes car il faisait nuit et j'ai trouvé que les indications (panneaux) n'étaient pas claires. En revanche les indications de votre collaborateur m'ont permis d'atteindre la voiture
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

