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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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The service is good, they have good vehicles and the location is excellent on departure in London. Prices are lower than in other similar companies
Rented car in multiple occasions. Always friendly. Good and clean cars. Often upgraded. Opening hours could be extended in the evening to accommodate late arrivals (at least like other companies opening hours)
Very welcome, the staff is very pleasant and no waiting. Agency ideally located near St ChARLES train station and a metro station and five minutes on foot
Personnel aimable et toujours disponible. Je recommande cette agénie. L'agent a travaillé à 100%, a conseillé et offert de bonnes voitures
Perfect welcome! Speed, simplicity value for money correct! I recommend this agency which is located just below Marseille
Personnel super sympa
Les prix sont très abordable comparais au autre loueur, j'y retournerais les yeux fermés
If you are in Berlin, the only solution is Sixt at the central train station. Excellent and detailed service in fluent English by lucas. By far comparison with the best prices. I stayed 8 days in Germany and in 5 different regions, worked with 4 companies (majjore, hertz, europcar, EconomyBookings) and my choice is this
For best service use EconomyBookings, and Octavio went the extra mile to help get a car. I didn't have a reservation, tried to rent a car at all rental companies around the Central Station, Europecar staff was rude, Hertz had 2 employees servicing a long line of people (about 40)
Very kind and super-understanding guys, they found a solution even when it seemed I was unable to use the service. TOP! Much better than many other car rental companies
I had originally booked the rental with another company which, due to a bureaucratic problem, refused to deliver the car to me. The EconomyBookings Filippo attendant was ready to assist me and, thanks to him, I managed to rent the car. The real competitive advantage of your company is the professional staff with a culture of service.
Luca and the other staff do everything they can to give you a car of your liking and speed up collection and delivery as much as possible
We had a petrol engine but would rather have a diesel next time cause it consumed quite a lot of petrol. Maybe because we were driving around Piemonte area with hills
Thank you EconomyBookings
First time with EconomyBookings and not the last time! Good, professional and kind personnel to assist you with anything. We rented a car for 10 days without no problems! I would recommend. They speak also good English if you would like to know
Im really satisfied using these service. Actually before I used other services and decided to try Economy Bookings service and I liked it. The main thing is cars are clean and comfortable for driving. I would like to appreciate them for the service of honest and well educated personnal. I reccomend this company to all!
He managed to find the contractual solution to immediately have a rental car and arrive on time at the meeting point. They are not expensive for the services they can offer
Bravi veloci e simpatici. Ricordatevi che senza carta di credito normale patente e documento di riconoscimento non sarà possibile ritirare l'auto
Super good service, the girl at the counter is super nice and patient, very good experience. I would like to say a lot more good
Anyway, we got the car we needed quickly and returned it as quickly, without any problems. Highly recommend! Surprisingly, no complaints
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

