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EconomyBookings

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
830
value
792
shipping
476
returns
615
quality
682
This company responds to reviews on average within 29 days

We monitor reviews for authenticity

NL
2 reviews
0 helpful votes
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Friendly staff
December 28, 2019

The service is good, they have good vehicles and the location is excellent on departure in London. Prices are lower than in other similar companies

Date of experience: December 26, 2019
Canada
2 reviews
0 helpful votes
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Rent a car
December 28, 2019

Rented car in multiple occasions. Always friendly. Good and clean cars. Often upgraded. Opening hours could be extended in the evening to accommodate late arrivals (at least like other companies opening hours)

Date of experience: December 26, 2019
RU
2 reviews
0 helpful votes
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Competitive prices
December 28, 2019

Very welcome, the staff is very pleasant and no waiting. Agency ideally located near St ChARLES train station and a metro station and five minutes on foot

Date of experience: December 26, 2019
Ohio
1 review
0 helpful votes
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Très accueillant ;)
December 28, 2019

Personnel aimable et toujours disponible. Je recommande cette agénie. L'agent a travaillé à 100%, a conseillé et offert de bonnes voitures

Date of experience: December 26, 2019
RU
2 reviews
0 helpful votes
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Convenient and fast
December 28, 2019

Perfect welcome! Speed, simplicity value for money correct! I recommend this agency which is located just below Marseille

Date of experience: December 26, 2019
Canada
2 reviews
0 helpful votes
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Personnel super sympa
December 28, 2019

Personnel super sympa
Les prix sont très abordable comparais au autre loueur, j'y retournerais les yeux fermés

Date of experience: December 26, 2019
Washington
2 reviews
0 helpful votes
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If you are in Berlin
December 25, 2019

If you are in Berlin, the only solution is Sixt at the central train station. Excellent and detailed service in fluent English by lucas. By far comparison with the best prices. I stayed 8 days in Germany and in 5 different regions, worked with 4 companies (majjore, hertz, europcar, EconomyBookings) and my choice is this

Date of experience: December 24, 2019
Germany
2 reviews
0 helpful votes
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For best service
December 25, 2019

For best service use EconomyBookings, and Octavio went the extra mile to help get a car. I didn't have a reservation, tried to rent a car at all rental companies around the Central Station, Europecar staff was rude, Hertz had 2 employees servicing a long line of people (about 40)

Date of experience: December 24, 2019
Romania
2 reviews
0 helpful votes
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Service TOP
December 25, 2019

Very kind and super-understanding guys, they found a solution even when it seemed I was unable to use the service. TOP! Much better than many other car rental companies

Date of experience: December 24, 2019
Canada
2 reviews
0 helpful votes
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EconomyBookings
December 25, 2019

I had originally booked the rental with another company which, due to a bureaucratic problem, refused to deliver the car to me. The EconomyBookings Filippo attendant was ready to assist me and, thanks to him, I managed to rent the car. The real competitive advantage of your company is the professional staff with a culture of service.

Date of experience: December 24, 2019
Finland
2 reviews
0 helpful votes
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Rent very often
December 25, 2019

Luca and the other staff do everything they can to give you a car of your liking and speed up collection and delivery as much as possible

Date of experience: December 24, 2019
Bulgaria
2 reviews
0 helpful votes
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Good car
December 25, 2019

We had a petrol engine but would rather have a diesel next time cause it consumed quite a lot of petrol. Maybe because we were driving around Piemonte area with hills

Thank you EconomyBookings

Date of experience: December 24, 2019
Austria
2 reviews
0 helpful votes
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First time with EconomyBookings and not the last time! Good, professional and kind personnel to assist you with anything. We rented a car for 10 days without no problems! I would recommend. They speak also good English if you would like to know

Date of experience: December 24, 2019
Uzbekistan
1 review
0 helpful votes
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Satisfied
December 25, 2019

Im really satisfied using these service. Actually before I used other services and decided to try Economy Bookings service and I liked it. The main thing is cars are clean and comfortable for driving. I would like to appreciate them for the service of honest and well educated personnal. I reccomend this company to all!

Date of experience: December 24, 2019
NL
2 reviews
0 helpful votes
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London
December 25, 2019

Potrei lodare la prontezza del servizio nel fornirmi l'auto con pneumatici invernali prima dei giorni di obbligo legale (unici a London centrale!)

Date of experience: December 23, 2019
Romania
2 reviews
0 helpful votes
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Great
December 25, 2019

The Manager Simone always efficient and even if you have not booked you find the car to rent anyway... Thanks. Excellent service

Date of experience: December 23, 2019
Germany
2 reviews
0 helpful votes
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He managed to find the contractual solution to immediately have a rental car and arrive on time at the meeting point. They are not expensive for the services they can offer

Date of experience: December 23, 2019
Ohio
2 reviews
0 helpful votes
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Ottimo servizio
December 25, 2019

Bravi veloci e simpatici. Ricordatevi che senza carta di credito normale patente e documento di riconoscimento non sarà possibile ritirare l'auto

Date of experience: December 23, 2019
NL
2 reviews
0 helpful votes
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Super good service, the girl at the counter is super nice and patient, very good experience. I would like to say a lot more good

Date of experience: December 23, 2019
NL
2 reviews
0 helpful votes
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Service nice
December 25, 2019

Anyway, we got the car we needed quickly and returned it as quickly, without any problems. Highly recommend! Surprisingly, no complaints

Date of experience: December 23, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+298
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