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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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First class address for renting a wide variety of automobiles. Very customer-oriented and friendly dealings. Any time
Absolutely friendly staff, very good and correct handling of rental and return. We are also particularly pleased that the staff is constant. Have a very nice contact
I give five out of five stars for this branch of the car rental Buchbinder. The team is friendly and helpful. The vehicle fleet is well maintained and reliable
Excellent service! EconomyBookings is a must, I have experienced many rental companies. From now on I will only rent a car at EconomyBookings
Very good experience with renting a car at this company. Very clear with the conditions when collecting the car and high quality of the delivered car. Nice and attentive personnel
Staff is just great! Helpful and nice all the time! The car was quite new and perfectly clean! Great opportunity to chose premium vehicles
I booked a van with them. Everything went perfectly fine. Good service and it was nice to deal with the customer service
Susan was excellent, nice vehicle and easy process. We did not have any problems with the car. I liked the service and working conditions
Service is very good. At a low extra price we were able to rent an extra large bus and the insurance was also well arranged. Very nice that you are reminded in advance by e-mail and even by phone of what you have to take with you for renting
Very easily accessible by public transport, friendly employees. Enough time for me to make adjustments on the spot.
Not only that I've only come across friendly and competent employees so far, but the service has always gone that little extra beyond the normal level that makes the difference. Personal requests are always taken into account and even the effort is made to find the vehicle I want in another branch
Sehr nette Mitarbeiter und sehr gute Autos. Ich bin seit mehr als 10 Jahren Kunde an dem Standort und kann volle 5 Sterne vergeben
Friendly and professional staff, super clean car, I recommend this place. Because they always have cars available and at competitive prices
The staff listens to a clean car. I highly recommend it. And for payment it is generally easy and simple. All you need is to have a bank card to pay
Reception and quality staff, the best EconomyBookings, where I was greeted as my good friend. If need be, I will come back here
Excellent welcome each time (I have already rented 5 times in 6-7 months), and the only time I had a pb (car "washed" with wax...), commercial gesture. We really appreciated
A big thank you to Lucas, a very serious and competent person beyond his kindness. Very clear explanation on arrival, fast vehicle return. Lucas took the time to go back down to check something I had forgotten in the car several days after I returned it and found the lost object.
Super welcome, we were greeted with a smile after the scheduled closing time at 8 p.m. The agent took the time to do his job perfectly. Highly satisfied customer
Fab price and was 100m from our hotel, quick service no hard sell for upgrades. We booked a Opel but they didn't have one so got this
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.

