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EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Fantastic staff, they were very friendly, knowledgable, helpful and accomodating. Excellent vehicle, and quality of service.
I was always served nicely at this EconomyBookings station and I can only recommend them. The employees were always friendly and did a great job. I didn't have any waiting times and as far as I remember I always had cars which were almost new (under ******* km) and in really good condition. Overall I only made positif experiences at this place for their service and their cars.
If you have children with you, you will appreciate short distances. EconomyBookings is probably the best choice in Litva.
I did not wait long before being accepted, unfortunately I did not like the fact that the booked car did not have the gps as requested and that in return there was a much more expensive one
Superb people helped me select a proper vehicle to drive in the region. I had to change my payment method last minute and it was no hassle.
I made a reservation for a car rental in another country in 35 days, I chose to do my rental with Economy Bookings because they allowed full refund if cancellation is over 48 hours in advance. Unfortunately due to travel restrictions set forth by the military due to the COVID-19 virus we have to cancel our travel plans. The website has blocked all cancellations and the phone number hangs up when I try to call. Economy Bookings has effectively made cancellation impossible with no one we can contact. You can get a voucher for future travel, but I don't want to ever use this company again. Refusal to honor their cancellation policy is very dishonest.
We arrived at Christchurch airport and went to |Lucky |Rentals to pick up our car but there was no record of us on their system and all the cars in the category that we were renting had already been booked. Fortunately we had paperwork and Kelsey from Lucky Rentals was really excellent, sorted out an upgraded car for us and got us on our way.
So, in the end our car hire experience was very good but this was more down to the actions of Kelsey than Economy bookings. This is a shame because the booking process had been easy and pretty good value - but that's no good if the booking is not forwarded to the end provider.
A great experience at a great value. The car was clean and fast. Easy pick up and drop off and right by the front of the building. Love EconomyBookings
Great service and attention from the staff, car was clean and in good shape. We'll continue renting from them for a long time!
Unbelievable experience form start to finish! Got a basically new BMW X5 that was spotless. Pickup was a breeze and the concierge was extremely helpful in explaining the process and vehicle.
The best experience I have ever had with rental car company. All vehicles are 2018 with Navigation :))
EconomyBookings has always been and will be a reliable, trustworthy, and preferred car rental agency for me. The customer service is fabulous
Another benefit is that if you're spoiled like you are and rent EconomyBookings often, you get back into the driver's seat and know exactly how to drive because the whole fleet is the same. I'd definitely recommend trying EconomyBookings
Fun to drive a really nice car, they only have Audi. We got a Audi Q7, WOW. My wife wants to buy one now. We could afford the rental, but not to buy one of these cars so it made it fun to have for a week
Best car rental experience I've ever had. They came and picked us up from the airport with the car seat ready. Scanned the car once we got to the renal facility, and we were off
Would highly recommend it to anyone looking for a great car if you're traveling on business or pleasure.
I Had an amazing experience renting here. I dint think I'll bother renting at the other places anymore
Until I found EconomyBookings, it was near impossible to find car hire in Bristol city centre that could be picked up on a Saturday and returned on a Sunday.
Very impressed! Second time I have used this place and I will continue to do so. I was running late and they waited for my return
Service with a smile, vehicles in great condition, reasonable rates! Really clear terms and would recommend to anyone
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members