Eckler's CorvetteReviews 98

I bought a dash pad to rebuild my 84 Corvette. It's been garage kept, out of the Sun but the glue holding on the cover material failed. I called hecklers to find out what could be done. They told me there was never a warranty on dash pads. I would check out other sources before I bought anything from them again. I know I'll probably have to use an alias now if I ever need anything, but so be it. After-sales support is important for Car Guys.

I called to make sure I was getting endurashine intake and carb kit like the pic showed and was guaranteed it to be just like the pic and when I got it it was not endurashine it was regular matte finish an waited weeks losing money promised I was going to get taken care of and at the end of the day I got scammed so be careful they lie and I would never recommend buying anything from any of ecklers company does this look like endurashine no

Ordered rubber oil hoses for a 62 bel air 6cyl, they sent metal lines for a 58 V8. Spent an hour on the phone trying to get it solved. I had to ship parts back and pay the shipping even though they admitted it was their mistake. I re ordered the hose May 17th, still have not received them, tracked my order and they are to be shipped June 22 (over a month after ordering). Very poor service.

They don't stock anything - they piecemeal their orders out to other vendors who take no responsibilty for the accuracy of orders. I'm waiting a month now for seat covers that were supposed to be in stock, ready to ship. The carpet was supposed to be gray, it came in black. I ordered 7 different items, all 6, so far, that have been delivered came from 6 different vendors - just save time and order them yourself. Their customer service sucks, they don't want to give refunds. They just plain suck. Big time.

I ordered an exhaust system from Ecklers. They said it would arrive in 7-10 business days. I waited for 3 weeks, then I sent an email to customer service. NO Response. Called customer service - was told that it would be dropped shipped from another supplier. Waited an additional 10 days. I sent another email to company - NO Response. Finally I had to contact Paypal (which I used). They tried to contact the company, but received no response. Paypal ended up refunding me the purchase price. Never again will I deal with them.

Don't buy from Ecklers! They lost my first order, and I had an order number! Then, it took several days to get it cancelled and re-order the item. Then, after no communication from them, I called 5 days later to see why my 2nd order hadn't shipped, and I was told it was on back order for two months. I decided to wait the two months because their description stated that is was made to the exact specifications of the original, by the original supplier to GM.

The part was finally delivered after waiting two months and it WAS NOT to the exact specifications as the original. They also had the part on sale when I finally received it, but wouldn't honor the sale price. Do yourself a big favor and buy from Amazon, EBay, RockAuto, Corvette Central, Southern Auto Parts, or several other quality companies that will take care of you. Ecklers doesn't deserve your money, and you'll get better treatment elsewhere.

After spending over 3 thousand dollars ove a period of 2.5 months i purchased a front bumper that fit pooly and called in for a return, no problems, Order a much higher one fit great but when it came to making it right in my shiping cost they fell short. Lost my buisness over $60 or $70. I restore many older corvettes so in the long run it will cost em. But short story is very bad buisness on their part. Just purchaces a ste of glass t tops from one of their competitors $1274. 00 they could have made had they made it right on s small amount of shipping. I would say buyer beware an shop somwhere online that will appriciate your buisness. There are many others selling quality vette parts. I acctualy saved $155.00 on the glass t tops from one of their competitors. As a shop owner i urge to shop around.

Thanks to ecklers, I drove 400 miles to put on the air intake for my 80 year old retired military father's Corvette to find the part was defective. Was on the phone for more than a hour. Ecklers does everything they can not to give back your money. Poor customer service. They insisted I send pictures of the item they neglected to quality control. Then never called back. I had to file a dispute with my credit company and go buy the part from someone else.Do yourself a favor and don't buy anything from these crooks

Not sure if Ekler's (Ricks Camaro) is getting to big to fast to properly manage the company but I'm done. Wrong parts, no parts and no communications. Ordered vacuum modulator line that showed in stock. Didn't hear anything for a couple of days so I called. 20 minutes on the phone to find out it's on back order and I should get it in about 6 weeks! I need it now! That's for the heads up. Website still show they have them in stock! Stay away from any of the Ekler Companies.

First problem I buy the hood I'm waiting for the hood like 2 months to get to my house and then when it gets to my house is not a hood is a piece of box Cut and painting on black have proof of the first problem and pictures the second problem I had to wait another two weeks to gat the hood and then I take the hood to the shop so they can put it on my car and my car been there for 3 months so I have to pay overpayment for the waiting on the product and on my car to stay there and then I get a call from my mechanic saying that the product they made it it was bad it was missing an inch and the cuts from the size was wrong and I have been calling them and they only been telling me that the problem is that after buying aftermarket products I have to go to another shop and fix the hood and when I get a call from them so what they're telling me that I have to pay overpayment and fix their problem but they shouldn't done in the first place the hood and now I have to find another they said to me that those Hood come with problems already they should have told me since the beginning when I bought the products they don't say anything on the description about any problem on the hood DO NOT BUY FROM Ecklers.com