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Ecklers

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.


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Ecklers Reviews Summary

The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.

This summary is generated by AI, based on text from customer reviews

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17,411 reviews

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North Carolina
2 reviews
0 helpful votes
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Ecklers had a stainless steel fuel line for my 65 Ford Galaxie 352 cu in engine. Hard to find part…easy to find on their site!

Date of experience: August 15, 2024
Colorado
1 review
0 helpful votes
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Fuel pump
August 25, 2024

I was able to find the part and get it to my place promptly done very easily

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
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Awesome
August 25, 2024

Simply have the products for a good price in stock! Fast shipping. Just a great co.

Date of experience: August 14, 2024
Virginia
1 review
0 helpful votes
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Very efficient and customer friendly
August 24, 2024

Quick and easy and a pleasure to deal with. Item was exactly what I expected

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
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1969 camaro Kick Panels
August 24, 2024

Great product and price also fast shipping.I received too many panels by mistake and i called them and they arranged for me to return the extras

Date of experience: August 13, 2024
New York
1 review
0 helpful votes
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Easy order
August 24, 2024

Chris was great helped me get everything thing I needed to convert my oil filter

Date of experience: August 13, 2024
Oregon
1 review
0 helpful votes
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Damaged Gasket
August 23, 2024

The oil pump gasket was thrown in the box under the oil pump. In shipping, it became folded and actually torn. When I called customer service, I was told that I'd have to return the entire order, rather than you just sending me another gasket. This is the second order with an issue.

Date of experience: August 13, 2024
Colorado
1 review
0 helpful votes
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Good, accurate, and timely order
August 23, 2024

Easy to navigate, product is available, and at a good price!

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Car cover
August 23, 2024

Ok but I thought shipping was slow took longer than I expected to receive my cover

Date of experience: August 13, 2024
Pennsylvania
1 review
0 helpful votes
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Great Value
August 23, 2024

Item was a GM restoration part, looks and fits as it should on my 396, fast shipping and great price!

Date of experience: August 13, 2024
Florida
1 review
0 helpful votes
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I've had good experiences with Ecklers, having ordered many products. This one seemed to take longer than some, and notably, I didn't get the ship notification email until it nearly arrived.

Date of experience: August 13, 2024
Nevada
1 review
0 helpful votes
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Lack of a discount
August 23, 2024

Your price states 114.94 for a fan shroud when I checked out the price for the shroud with my discount was 114.94. I say something is wrong. I got no discount is what I say

Date of experience: August 13, 2024
Georgia
1 review
0 helpful votes
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Great item great price
August 23, 2024

Friendly service fast shipping great experience very helpful knowledgeable agent

Date of experience: August 13, 2024
New Hampshire
1 review
0 helpful votes
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Thank you
August 23, 2024

Happy that the email alerted me to a sale. Finally got me to buy the parts I need.

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Order
August 22, 2024

This is the second time I placed an online order and the product is unavailable. Very disappointing and frustrating.

Date of experience: August 12, 2024
Ohio
1 review
0 helpful votes
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I got exactly what I needed.
August 22, 2024

I didn't even know what to call this item in my dash, but quickly located and purchased it, and it is already installed in my 79 vette.

Date of experience: August 12, 2024
Washington
1 review
0 helpful votes
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Bought, Installed, and moved on.
August 22, 2024

I had bought this set a few years back, the lower right would not align. I hope this on is better. These hinges fit great, correct fitment done and moved on as soon as the paint dried.

Date of experience: August 11, 2024
Tennessee
1 review
0 helpful votes
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I THINK I SENT A REQUEST ( LEFT MT EMAIL) FOR MY SUNVISOR BRACKETS YOU GUYS ARE OUT OF STOCK. Will they EVER come back?

Date of experience: August 11, 2024
Kentucky
1 review
0 helpful votes
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I ordered a pair of dome light door switches that didn't work as they should. The lights would come on when the door was closed and out when the door is opened sometimes and I could wiggle the switch button and lights would go on and off.

Date of experience: August 11, 2024
Washington
1 review
0 helpful votes
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Satisfied Customer
August 21, 2024

The experience was good as always. I will definitely continue to buy what I need from Eckler's.

Date of experience: August 11, 2024