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From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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I ordered a pair of dome light door switches that didn't work as they should. The lights would come on when the door was closed and out when the door is opened sometimes and I could wiggle the switch button and lights would go on and off.
The experience was good as always. I will definitely continue to buy what I need from Eckler's.
I appreciate that you ship quickly, items are as described and your prices are reasonable!
Thank you excited to receive my new grill have not had time to install it yet but I know it's going to be absolutely beautiful thank you and I appreciate the item that was for sale it's beautiful
Online store is user friendly. Customer service was very helpful
I purchased a wood steering wheel. Turns out they had one out of the box for almost 1/2 off.
They described small damage. Small damage was a little more than I expected. The original purchase was for brushed stainless. It came chromed, I'm sure it's not stainless.
All the mounting hardware was missing. Included a horn button not applicable.
They gave me a little more credit for that. So I guess I'm happy.
Beware of open box "deals"
I hate shipping costs. I would buy a lot more if shipping was more reasonable.
Quick shipment. Liked that the kit had locations for each mount.
Hard to find a filter for a specific year and model. Otherwise it was good
Ordered a seat spring in stock item and received a Bimini top for a jeep wow that's close I have to jump thru hoops to return it and then I can get the correct part I don't think so stupid return policy I'll never spend money here again
Still having issues with the car. Most likely will be back for more parts
Easy to order. On time delivery. Good products. Comparable to other companies.
Timely and professional with delivery of item. Skeptical at first but A+
Found items I needed when arrived exactly as described and shipped fast
Eckler's has a great selection of parts/accessories. They also have good prices that are competitive with other companies.
Everything handled very professionally and promptly. As a consumer that is very important to me.
Very good fast shipping, if theres a problem it all ways get tken care of,im not a fan of the taking pic. Of wrong items and having to mail it in befor they give return auth. But im sure they have there reasons for doing so
Received model B head gasket on time and well packed ( no damage).
Easy to find desired part. Easy to order. Very fair price. Will be back.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members