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From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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I am a retired peace officer with 37 years in law enforcement in Canadian Corrections. My position was that of a Bailiff/ Sheriff transporting offenders to federal and provincial institutions. Couldn't get the military/responder discount.
The over priced item that I purchased was delivered quickly and might be worth all the constant email I been receiving.
Site won't let me check out as guest. Says my email address is not valid even when I used a totally different one. Both work.
Won't deliver to Canada is bull$#*!. Had to drop ship in the US
Wrong item sent at first. It took a week extra to get the item.
Great experience. Thank you, I will be back and see what else you have in stock
The return policies make too much of a liability to continue shopping with Ecklers. I wont be shopping with them again.
Looks to be high quality. Everything came very quickly! Would buy again.
Received the item before the estimated delivery date. Was exactly as described and for my vehicle perfectly. Price was competitive and item was in stock.
Couldn't find parts on line. Chatted with a rep. And she found what I was looking for and even took a couple bucks off the price. Very pleased.
Rey was great on handling this order. He researched and found the hoses I needed. Great on the phone and just a great guy to talk to.
Easy to order, but the shipping was nearly the cost of the hood. On the other hand, delivery was right to my door, and the shipping company was easy to work with, and let me inspect the hood before signing off.
Ordered hood hinges for a '68 impala. Nice fit, nice operational functionality. Part shipped next day after ordered and was received a few days later.
Best service came on time. They have the right product for my car.
Very great! 👍🏽 I will definitely be ordering more! You guys rock!
Ordered a pair of deluxe bumper guards for my 1967 Camaro. Ordered them online. Quality was very nice, and the shipping was fast.
Easy shopping, quality product, protective packaging and fast shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members