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For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
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The tech support was very helpful and professional. I was a little surprised (after my order) with the month -2 month shipping time and the two weeks later addition to my credit card for a $300 dollar shipping cost- kinda would have liked the courtesy of knowing that while making my order. I also feel bad that I initially spoke with Todd (who was great) and after all of the calls, emails and confusion of this process, Todd did not receive the credit for his initial involvement. I'm excited for this rebuild and look forward to getting brakes and many additional parts through you during the process. Thanks- Jon #*******3836
These "Crooks" sent me fake parts that only looked similar in shape. Wrong shape, wrong material, one deformed and the other broken. The broken one would not even fit into box, unless it was broken. I will never buy from them again. I had to give them a star; in order for them to accept this review, I will never buy from Eckler's again.
I keep coming back, great shipping, great communication, easy quick returns.
Ordered parts a week ago, the lady that helped me was very courtess and helpfull her ext. 1609 i hope to get her again
Representative was very helpful in aiding me to secure the parts I was wanting. While attempting to purchase the parts I needed the system wouldn't let me go forward on my order. The representative corrected the issue and I was able to purchase the parts I needed. Thanks for the help.
I was very pleased with The ordering my item. 1977 corvette raderator., I have been buying many many parts from you and always pleased newer had to return anything to date.
Easy to find what I needed. Best price as well. Easiest checkout process. What's not to like? I will be doing business again.
I can not give you my experience as I have not received the product yet. It might have gotten lost in shipping. I hope it is the quality I am expecting, but I can not review the products until it gets here. These reviews do not benefit me, but only take up my time. It is not like I am going to discount on my next order and you would think the company I purchase would only be happy I am giving them the business.
I have had a accout there for many years #*******.
My account was closed when new owners took over The Vette Shop
New headlights needed a little alteration. Took about 20 minutes. No big deal. Nice headlights
I have been looking for these for a while before finding them on here. Like most parts for my 65 Falcon, parts that aren't a cross reference from a mustang are not made anymore.
I found the Ecklers website very user friendly. I quickly found the items I was searching for and order them all in a matter of of a few minutes.
Good price fast shipping no hassle makes all the difference lots of parts still to purchase talk soon
Exactly as described. The fit and finish is exactly the same as the original. Excellent quality, great service! Would highly recommend Eckler's for all your Vette needs.
The two men I talked with help me and gave me answers and was upfront on what I was looking for. No presser sales. Still have not got part to see if it will work.
A++++++++++ great customer service very knowledgeable people super fast shipping
Parts came in as expected extremely good packing good price on the parts I needed
I ordered it during the day and it shipped the same night. Was easy to find what I needed and I also ordered a catalog. Overall a good experience
I was pleased to find another source for my 66 Mustang coupe. Although shipping is free on orders NY size at Cjpony and Kentucky Mustang.
Ordered the bumper cover for my vette and it came in within 48 hours. It would have been here within 24 hours but the delivery was delayed by the carrier. I test fitted it and appears to fit correctly. Waiting for bolts now. I am very happy with the service and the part. Looks like it will be a perfect fit and ready for paint. Thank you for fast shipping and good quality. I will use Ecklers again. Great service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members